Top 1112 Patient experience manager Jobs in Joliet, Il

Regional Medical Officer (MD/DO)
PM Pediatrics Management Group —Naperville, IL
- $240,000 - $270,000 a year
- Full-time
- Medicine
- BC/BE
- Clinic
Quick Apply
12d
Physical Therapist
Illinois Bone and Joint Institute LLC —Westmont, IL
- $83,000 - $110,000 a year
- Full-time
- Computer literacy
- Writing skills
- Physical & Rehabilitation Medicine
- Profit sharing
- Wellness program
Quick Apply
Board Certified Behavior Analyst (BCBA)
Cultivate Behavioral Health & Education —Mokena, IL
- $75,000 - $80,000 a year
- Part-time
- Pass drug screening
- Mid-level
- Experience working with children
- Continuing education credits
- Paid holidays
Quick Apply
Outpatient Psychiatrist (MD/DO) - 100% Remote - Illinois License or Active IMLC Required
Iris Telehealth —Illinois
- From $300,000 a year
- Full-time
- Medicine
- Psychiatry
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
2d
Team Manager Home Care (RN)
VITAS Healthcare —Tinley Park, IL
- $95,000 - $110,000 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Mileage reimbursement
- Disability insurance
Quick Apply
Therapy Weekender/OT
Rush University Medical Center —Aurora, IL
- $36.96 - $57.30 an hour
- Weekends as needed
- CPR Certification
- Hospital
- BLS Certification
- Loan forgiveness
Quick Apply
Care Manager - Registered Nurse
Kidney Care Center Management LLC —Joliet, IL
- $27 - $30 an hour
- Part-time
- Microsoft Word
- Nursing
- RN License
Care Manager - Certified Medical Assistant
Kidney Care Center Management LLC —Joliet, IL
- $21 - $23 an hour
- Part-time
- Microsoft Word
- Computer literacy
- Writing skills
Veterinarian
National Veterinary Associates —Countryside, IL
- $125,000 - $150,000 a year
- Part-time
- Mid-level
- 3 years
- Fair chance
- Continuing education credits
- Health insurance
Care Manager - Licensed Practical Nurse
Kidney Care Center Management LLC —Joliet, IL
- $27 an hour
- Part-time
- Microsoft Word
- Nursing
- Computer literacy
Registered Nurse
JourneyCare Home Health – an Addus family company —Downers Grove, IL
- $80,000 - $105,000 a year
- CPR Certification
- Nursing
- RN License
- Mileage reimbursement
- Paid holidays
Quick Apply
RN Case Manager
Moments Hospice —Willowbrook, IL
- $75,000 - $90,000 a year
- Full-time
- RN License
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
5d
Dental TC/Office Manager
Confidential —Naperville, IL
- From $21 an hour
- Full-time
- Dental office
- Management
- HIPAA
- Health insurance
- Paid time off
Quick Apply
13d
Patient Care Manager - Floater (RN)
VITAS Healthcare —Lombard, IL
- $0.70 per mile
- Full-time
- Nursing
- RN License
- Mid-level
- Travel reimbursement
- Disability insurance
Quick Apply
Medical Lead Veterinarian at Avenue Animal Hospital in Tinley Park
Avenue Animal Hospital —Tinley Park, IL
- $130,000 - $170,000 a year
- Full-time
- Senior level
- Leadership
- 2 years
- Paid parental leave
- Disability insurance
Quick Apply
Registered Nurse Team Director (RN)
Moments Hospice —Willowbrook, IL
- $90,000 - $100,000 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
5d
$47/RN $38/LPN 20 y/o Male, Vent/G-Tube/Trach Sat/Sun 2pm-12am Mattson, IL
Reliance Home Health Caregivers —Matteson, IL
- $38 - $47 an hour
- Part-time
- Background check
- CPR Certification
- RN License
- Flexible schedule
Quick Apply
Dental Assistant
Nuvia Dental Implant Center —Lemont, IL
- $25 - $46 an hour
- Contract
- Dental office
- Surgery
- BLS Certification
- Paid training
- Disability insurance
Quick Apply
Admissions RN - Afternoon shift
VITAS Healthcare —Aurora, IL
- $43 - $46 an hour
- Full-time
- RN License
- Mid-level
- Home health
- Mileage reimbursement
- Disability insurance
Quick Apply
School Social Worker
Abraxas Youth and Family Services —Woodridge, IL
- From $63,000 a year
- 8 hour shift
- Background check
- Classroom
- Addiction Medicine
- Paid training
- Health insurance
Quick Apply

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patient experience manager jobs near joliet, il

Regional Medical Officer (MD/DO)

PM Pediatrics Management Group -
Naperville, IL

Quick Apply

Job Details

Full-time
$240,000 - $270,000 a year
12 days ago

Qualifications

Optimizing workflow processes
BC/BE
Working with pediatric populations
Continuous clinical improvement initiatives
Pediatrics

Full Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Summary

The Regional Medical Officer is a leadership role reporting to the Regional Operations Director (ROD). The primary responsibility is to ensure providers are well-oriented to PM Pediatric Care’s culture, value and processes; engaged; and well-trained. The Regional Medical Officer will provide training and education for new providers, reinforce skill development among low-performing providers, assist in adjusting the provider schedule to match training needs and seasonality, and address quality and safety concerns.

Description

KEY FOCUS AREAS

On-time progression of new providers through Provider Training Program
Provider acquisition and retention
Timely scheduling of interviews and candidate hiring decisions
Provider team clinical performance
Building a culture of quality and safety

ESSENTIAL RESPONSIBILITIES

Provider Training and Ongoing Education for Providers: Provide in-person orientation for new providers, including culture, quality, and office workflow. Ensure timely completion of Provider Training Program, which includes running provider assessments, Bootcamps, skills workshops, lectures, and RESCUE training. Engage early and often with low performing providers to improve their clinical performance and engage all providers in ongoing education, including introducing new clinical guidelines, in collaboration with Clinical Excellence Team.

Provider Scheduling and Shift Management: Support ROD in completing and adjusting provider schedule to match training needs and provider productivity. Collaborate with regional team in securing backup coverage for last minute callouts to prevent office closures.

Quality, Safety, and Medical Complaints: Respond to patient complaints that are medically related and escalated from the provider who rendered care or calls that are urgent in nature. Review safety reports, investigate root causes, implement corrective actions, and close loop with central teams. Provide feedback to the providers as warranted.

Clinical Documentation and Resource Utilization: Ensures appropriate provider documentation, collaborates with Clinical Excellence Team on chart review process; monitors and coaches providers on use of templates, proper coding, and resource utilization.

Provider Recruitment and Hiring: Review candidate qualifications, conduct on-site interview, arrange shadowing shifts for candidates, and make timely hiring recommendations to Operations Manager and ROD.

Provider Mentorship and Support:

Circulate among provider staff at all assigned offices on weekly or bi-weekly basis.
Respond to medical escalation consults and/or develop system for peer-to-peer consult
Conduct pNPS review monthly and, in collaboration with Operations Manager, work with bottom providers on action plan and progress.
Recommend to Clinical Excellence Team and Operations Manager any providers in need of Performance Improvement Plans (PIP). Provide training and mentorship related to PIP.

Regional support: Provide back up coverage for Regional Clinical Managers or Regional Medical Officers on PTO. Participate in Administrator-On-Call rotation.

Physician Officer Duties: Serve as the Clinical Lab Director and Radiography Safety Officer in region. Serve as Collaborating Physician for APPs. Serve as the primary liaison to JV Partners and Chief Medical Officers in region. CLINICAL REQUIREMENT: 26 - 32 hours clinical per week based on regional needs and determined by supervisor

CLINICAL REQUIREMENT: 26 - 32 hours clinical per week based on regional needs and determined by supervisor

Qualifications

MINIMUM HIRING REQUIREMENTS

Graduate of an accredited ACGME/AOA in Pediatric or IM-Peds residency training program.
BC/BE with the ABP or ABEM/AOBEM.
Ability to obtain and maintain DEA certification
Licensed in the state where the site is located.
Meet threshold criteria/qualifications for Credentialing and Privileges.
Training and quality improvement/process improvement experience

ATTRIBUTES

Recognized by patients and peers as an exemplary pediatric medical provider; sought out by others for advice.
Sets and models high performance and behavior standards
Pursues everything with energy, drive and a need to finish; meets commitments.
Consistently exceeds goals; pushes self and others to excellence.

Compensation:

$240,000 - $270,000

The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. Please note that actual salaries/rates may vary within this range above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications.

EEO Statement

PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.

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Refine Your Search

patient experience manager jobs in joliet, il

Regional Medical Officer (MD/DO)

Physical Therapist

Board Certified Behavior Analyst (BCBA)

Outpatient Psychiatrist (MD/DO) - 100% Remote - Illinois License or Active IMLC Required

Team Manager Home Care (RN)

Therapy Weekender/OT

Care Manager - Registered Nurse

Care Manager - Certified Medical Assistant

Veterinarian

Care Manager - Licensed Practical Nurse

Registered Nurse

RN Case Manager

Dental TC/Office Manager

Patient Care Manager - Floater (RN)

Medical Lead Veterinarian at Avenue Animal Hospital in Tinley Park

Registered Nurse Team Director (RN)

$47/RN $38/LPN 20 y/o Male, Vent/G-Tube/Trach Sat/Sun 2pm-12am Mattson, IL

Dental Assistant

Admissions RN - Afternoon shift

School Social Worker

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