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Social Media Coordinator
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- From $16 an hour
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Social Media Coordinator
IC Management —Jonesboro, AR
Valid driver's license and reliable transportation for occasional client visits and content shoots. Knowledge of social media analytics and reporting tools.
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Social Media Coordinator

IC Management -
Jonesboro, AR

Quick Apply

Job Details

Part-time
From $16 an hour

Qualifications

Adobe Photoshop
Customer communication
Social media marketing
Social media management
Driver's License
Relationship management
Managing projects
TikTok
Facebook
Associate's degree
Account management experience
Instagram
Marketing

Full Job Description

Social Media Manager & Client Success Coordinator

Company: IC Management LLC
Location: Jonesboro, AR
Employment Type: Part-Time, In-Person

Position Overview

IC Management LLC is seeking a creative, organized, and results-driven Social Media Manager & Client Success Coordinator to join our team in Jonesboro, Arkansas. This position is responsible for managing social media marketing, content creation, online reputation management, recruitment support, and client communications for multiple restaurant and hospitality clients.

The ideal candidate is highly organized, comfortable working in a fast-paced environment, and capable of balancing creative marketing responsibilities with client management and recruitment tasks. This role requires regular collaboration with clients, occasional travel to client locations for content creation, and hands-on management of marketing and recruitment initiatives.

Key Responsibilities

Social Media Management

Develop and execute social media strategies for multiple client accounts.
Create, schedule, and publish content across Facebook, Instagram, TikTok, Google Business Profiles, and other platforms.
Write engaging captions, promotional posts, and marketing copy.
Monitor social media performance and provide recommendations for growth and engagement.
Stay current with social media trends and platform updates.

Content Creation

Design graphics, photos, videos, and promotional materials for clients.
Conduct occasional on-site content shoots at client locations.
Capture high-quality photos and videos for social media campaigns, advertisements, and promotional content.
Edit and optimize content for platform-specific performance.

Online Reputation Management

Monitor online reviews across Google, Facebook, Yelp, and other review platforms.
Respond professionally to customer reviews and feedback following company guidelines.
Identify trends in customer feedback and communicate insights to clients and management.
Maintain positive online brand reputations for all managed accounts.

Recruitment Management

Manage Indeed and other hiring platform accounts for clients.
Create and maintain job postings.
Review applicants and communicate with candidates when necessary.
Coordinate recruitment efforts with client management teams.
Monitor hiring metrics and provide updates to clients.

Client Success & Account Support

Serve as a primary point of contact for assigned client accounts.
Build and maintain positive client relationships.
Assist clients with marketing requests, promotions, and operational communications.
Coordinate projects between clients and internal team members.
Ensure deadlines are met and deliverables are completed accurately and on time.
Prepare reports and updates regarding social media performance, recruitment efforts, and client needs.

QualificationsRequired

Experience managing social media accounts for businesses.
Strong written and verbal communication skills.
Ability to manage multiple projects and clients simultaneously.
Experience with content creation tools such as Canva, Adobe Creative Suite, CapCut, or similar platforms.
Familiarity with Facebook, Instagram, TikTok, Google Business Profile, and other major social media platforms.
Strong organizational and time management skills.
Valid driver's license and reliable transportation for occasional client visits and content shoots.

Preferred

Experience in hospitality, restaurant marketing, or franchise marketing.
Photography and videography experience.
Experience running paid social media advertising campaigns.
Experience with Indeed, hiring platforms, or recruitment processes.
Knowledge of social media analytics and reporting tools.

Success in This Role

A successful Social Media Manager & Client Success Coordinator will be able to balance creativity with organization, effectively manage multiple client relationships, create engaging content that drives results, maintain strong online reputations for clients, and support recruitment efforts that help clients build successful teams.

Job Type: Part-time

Pay: From $16.00 per hour

Education:

Associate (Preferred)

Ability to Relocate:

Jonesboro, AR 72401: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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