Top 2 Appointment scheduler Jobs in Jonesboro, Ar

PATIENT SERVICE REP - SB GASTRO CLINIC
St. Bernards Healthcare —Jonesboro, AR
- Full-time
- Writing skills
- HIPAA
- High school diploma or GED
3d
Customer Service Representative - Jonesboro Adult Outpatient
Arisa Health, Inc. —Jonesboro, AR
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
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Customer Service Representative - Jonesboro Adult Outpatient
Arisa Health, Inc. —Jonesboro, AR
Two years of experience in a related field is required. As part of the Arisa Health service delivery system, the scheduler will provide an interactive,…
Quick Apply

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Annotate all telephone calls within the appropriate computer based systems. A normal ‘day in the life’ consists of conducting outbound calls to and from…
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Ohio Gastro —Columbus, OH
Answer/screen/triage incoming phone calls in a timely and courteous manner. Understands insurance protocols for scheduling and pre-certification.
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PATIENT SERVICE REP - SB GASTRO CLINIC

St. Bernards Healthcare -
Jonesboro, AR

Apply Now

Job Details

Full-time
3 days ago

Qualifications

Computer operation
Customer communication
Financial transaction processing
Copy machines
High school diploma or GED
Fax machines
Faxing
Quality data entry
Customer data entry

Full Job Description

JOB REQUIREMENTS
- Education
  - High School Diploma or Equivalent
- Experience
  - Required-
    
    Minimum of 1 year experience in customer service setting. Ability to work independently of others and exercise good judgment.
    
    Preferred-
    
    6 months receptionist experience in health care setting
    
    Skills:
    
    Conflict Resolution
    
    Verbal Communication
    
    Written Communication
    
    Communication Skills
    
    Active Listening
    
    Invoice Management
    
    File Retrieval
    
    Financial Transactions
    
    Data Entry
- Physical
  - Normal office environment. Requires frequent sitting and occasional standing, bending, and walking throughout the clinic. Ability to lift/carry up to 50 lbs. Must be able to view computer screens for extended periods. Vision correctable to 20/20; hearing of normal soft tone required. Ability to operate standard office equipment including computer, printer, copier, and fax machine.
JOB SUMMARY
- The Patient Service Representative (PSR) serves as the first and last point of contact for patients visiting the GI Clinic, playing a critical role in shaping the overall patient experience. This position is responsible for front desk operations including greeting and checking in patients, registering and verifying patient demographic and insurance information, scheduling appointments, collecting copayments, and managing the flow of patients through the clinic. The PSR works in close coordination with the clinical team, the Scheduling Coordinator, and the Patient Account Representative to ensure accurate documentation, seamless communication, and efficient daily operations. This role requires strong customer service instincts, attention to detail, and the ability to manage multiple tasks simultaneously in a fast-paced ambulatory environment. Attendance is an essential function of this position.
- Key Responsiblities:
  
  Greet patients and visitors promptly and professionally; determine and address their immediate needs.
  
  Register patients by verifying and accurately entering demographic, insurance, and medical history information into the EMR.
  
  Confirm and update patient records at each visit, ensuring all data is current and compliant with HIPAA and clinic policies.
  
  Collect and post copayments, outstanding balances, and pre-procedure deposits at time of service; provide receipts as appropriate.
  
  Assist patients with completion of required intake forms, consents, and other necessary paperwork.
  
  Scan and attach all required documents (insurance cards, IDs, referrals) to the patient record in the EMR
  
  Schedule, confirm, reschedule, and cancel patient appointments in accordance with provider preferences and clinic protocols.
  
  Manage appointment reminders and communicate pre-visit instructions to patients as directed by clinical staff.
  
  Monitor and facilitate patient flow throughout the clinic; communicate wait times and delays to patients and clinical team.
  
  Assist with checking patients out following their visit; schedule follow-up appointments and provide referral paperwork as directed.
  
  Maintain an organized and efficient waiting area; assist visitors with directions and general clinic information
  
  Answer and manage a multi-line telephone system; route calls, take messages, and respond to inquiries in a timely and professional manner.
  
  Respond to all telephone messages within 24 hours.
  
  Communicate effectively with physicians, nurses, schedulers, and administrative staff to relay patient needs and ensure continuity of care.
  
  Relay accurate and complete patient information to clinical staff prior to each appointment using designated EMR workflows.
  
  Communicate a positive, helpful, and professional attitude to all patients, visitors, and coworkers.

Location: St. Bernards Healthcare · GASTRO CLINIC
Schedule: Full Time, Day Shift, Mon-Thur 8am-4:30pm, Fri 8am-2pm

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appointment scheduler jobs in jonesboro, ar

PATIENT SERVICE REP - SB GASTRO CLINIC

Customer Service Representative - Jonesboro Adult Outpatient

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