Top 618 Customer success specialist Jobs in Jonesboro Ga

Customer Integration Associate
OnTrac —Atlanta, GA
- $67,200 - $100,800 a year
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid parental leave
- Paid holidays
Quick Apply
Technical Support Specialist - Remote
Steer —Atlanta, GA
- $60,000 a year
- Remote
- Mid-level
- 2 years
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Associate Customer Success Consultant
TriNet —Atlanta, GA
- $23.08 - $36.06 an hour
- Full-time
- PMP
- Mid-level
- Office
- Employee stock purchase plan
- Disability insurance
Customer Solutions Specialist (Second Shift)
AWeber —Atlanta, GA
- Weekends as needed
- Remote
- Mid-level
- Paid holidays
- Disability insurance
Customer Care Specialist II - Core Support
AppFolio —Atlanta, GA
- $23.50 - $28.80 an hour
- Full-time
- Bachelor of Science
- Mid-level
- 3 years
12d
Sr. Deskside Support Specialist
DMI —Atlanta, GA
- $89,990 - $96,000 a year
- Full-time
- Bachelor of Science
- Bachelor's degree
- Team management
- Disability insurance
- Health insurance
Digital AI Workforce Specialist
Microsoft —Atlanta, GA
- $31.15 - $69.18 an hour
- Full-time
- Bachelor's degree
- Business Administration
- Senior level
Mid-Level Deskside Support Specialist
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Mid-level
- High school diploma or GED
- Commercial
- Disability insurance
- Health insurance
Sr. Consultant, Client Success
Visa U.S.A. Inc. —Atlanta, GA
- $127,300 - $204,100 a year
- Full-time
- Sales
- Office
- Project management
- Wellness program
- Health savings account
Quick Apply
6d
SCADhome Concierge Specialist
Savannah College of Art and Design —Atlanta, GA
- Weekends as needed
- Residential
- University
- Bachelor's degree
6d
Customer Service Representative
WorldVia —Atlanta, GA
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Client Experience Specialist (East Coast)
OnPay —Atlanta, GA
- $24 - $25 an hour
- Remote
- QuickBooks
- 1 year
- Communication skills
- Paid holidays
- Disability insurance
3d
Customer Marketing Coordinator / Specialist
Manhattan Associates —Atlanta, GA
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Organizational skills
- Health insurance
- 401(k) matching
Client Experience Specialist (Pacific Standard Time)
OnPay —Atlanta, GA
- $24 - $25 an hour
- Remote
- QuickBooks
- 1 year
- Communication skills
- Paid holidays
- Disability insurance
9d
Client Support Specialist
OxBlue Corporation —Atlanta, GA
- Full-time
- Mid-level
- Paid parental leave
- AD&D insurance
Youth Pre-Employment Specialist
Bridges From School To Work —Atlanta, GA
- $53,000 - $55,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
10d
Senior Consultant, Client Success
Visa U.S.A. Inc. —Atlanta, GA
- $127,300 - $204,100 a year
- Full-time
- Sales
- Office
- Bachelor's degree
- Wellness program
- Health savings account
Quick Apply
Client Relations Specialist--Remote Job
aiAvenu, inc. —Atlanta, GA
- $50,000 a year
- Remote
- Spanish
- Mid-level
- Communication skills
Quick Apply
4d
Bilingual Customer Success (Mandarin/English) - Inbound Retention Specialist - Remote
Yelp —Atlanta, GA
- $55,000 a year
- Full-time
- Remote
- English
- Mid-level
- 3 years
- Employee stock purchase plan
- Paid holidays
2d
Cybersecurity Client Relationship & Sales Support Specialist
Accenture —Atlanta, GA
- $59,100 - $154,800 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- US work authorization
- Paid holidays
- Disability insurance
12d

I want to receive the latest job alert for customer success specialist in jonesboro ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success specialist jobs near jonesboro ga

Desktop Support Technician jobs in Atlanta, GA

Customer Success Manager jobs in Atlanta, GA

Ai Training Specialist jobs in Atlanta, GA

Customer Care Specialist jobs in Atlanta, GA

Customer Experience Specialist jobs in Atlanta, GA

Technical Support Specialist jobs in Atlanta, GA

Concierge jobs in Atlanta, GA

Client Relations Specialist jobs in Atlanta, GA

Customer Service Representative jobs in Atlanta, GA

Customer Solutions Specialist jobs in Atlanta, GA

Customer Service Representative jobs in Texas

Marketing Coordinator jobs in Atlanta, GA

Youth Specialist jobs in Atlanta, GA

Customer Success Specialist jobs in Atlanta, GA

Client Services Specialist jobs in Atlanta, GA

Engineering Technician jobs in Milwaukee, WI

Pharmacy Technician jobs in Fort Worth, TX

Desktop Support Technician jobs in Lexington, KY

Desktop Support Technician jobs in New Berlin, WI

Pharmacy Technician jobs in Long Island, NY

Customer Integration Associate

OnTrac -
Atlanta, GA

Quick Apply

Job Details

$67,200 - $100,800 a year

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Paid sick time

Qualifications

SFTP
Customer communication
Systems integration
Standard Operating Procedures (SOPs) implementation
CRM system proficiency
Standard operating procedures (SOPs)

Full Job Description

OnTrac is hiring a Customer Integration Associate!

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Location: Remote - This position may be performed remotely in states where the company is authorized to employ individuals.
Compensation: The expected starting base pay range for this position is $67,200 - $84,000, with full potential base salary range over a successful candidate’s tenure in the position of $67,200 - $100,800. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.

Employment Logistics:
The Customer Integration Specialist supports the successful onboarding and integration of customers into company systems, processes, and services. This role helps ensure a smooth transition from sales to operational execution by coordinating setup activities, managing timelines and documenting requirements. The Specialist works closely with internal teams to resolve onboarding or integration issues, provide clear customer updates, and deliver a consistent, high-quality onboarding experience that supports long-term customer success.

Unpacking the Benefits:
Employees are eligible for a comprehensive benefits package which may include:

Medical, dental, and vision insurance
Life and short- and long-term disability coverage
401(k) retirement savings plan with company match
Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
Two (2) floating holidays per year
Paid sick leave*
Six (6) paid company holidays
Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
Additional wellness and employee assistance programs

Benefits eligibility and offerings are subject to the terms and conditions of the applicable plans and company policies.

The Must-Haves:

Bachelor’s degree or equivalent work experience
Basic understanding of customer integration, industry principles, and terminology
Knowledge of standard office software and CRM technologies
Basic understanding of APIs, SFTP, and data exchange processes
Detail-oriented with the ability to follow structured processes and SOPs
Experience working with customer integrations, onboarding, or technical support preferred
Experience working with logistics, shipping, or supply chain platforms preferred
Familiarity with JSON, XML, or similar data formats preferred
Prior experience with integration tools or middleware solutions preferred

Your Mission in Motion:
A summary of key responsibilities for the role is outlined below. Additional duties may be assigned as needed to support business objectives.

Support onboarding and integration: Assist customers with installation, setup, and issue resolution throughout the onboarding process from contract signing through go-live.
Coordinate setup and readiness: Manage system setup, data exchange, and operational readiness activities while ensuring customer requirements are accurately documented and implemented.
Manage timelines and customer communication: Track onboarding milestones and deliverables for multiple customers, serve as the primary point of contact for inquiries and updates, provide clear and timely status communication, set expectations, and educate customers on processes, timelines, and requirements to support long-term success.
Resolve onboarding challenges: Identify setup or integration issues, troubleshoot with internal teams, escalate as needed, and ensure customer concerns are handled efficiently and professionally.
Maintain records and process alignment: Keep accurate documentation of onboarding activities, configurations, customer requirements, and integration steps while following established processes.
Improve onboarding materials: Develop or update documentation, guides, and onboarding resources to support a consistent customer experience and process improvements.

Paving your way to your success:

You communicate clearly and professionally, explaining technical concepts to non-technical audiences and keeping customers informed throughout onboarding.
You bring strong problem-solving and troubleshooting skills, using established guidelines to identify issues and determine appropriate next steps.
You are organized and detail-oriented, managing multiple tasks and customer priorities in a fast-paced environment.
You follow structured processes and SOPs while developing your understanding of customer integration concepts and professional practices.
You build positive working relationships with customers and internal teams, supporting a smooth transition from sales to operational execution.

Posting Timeline:
This job posting is anticipated to remain open for at least 15 days from the date of posting

Disclosures:

Washington state employees are eligible for up to 56 hours of paid sick leave annually.

The salary range above represents the national range for this position. The salary range may be inclusive of several career levels at OnTrac, and the actual base salary offered may vary depending on several factors including, but not limited to: Geographic location, candidate experience and qualifications, job-related skills and competencies, market alignment, and financial considerations.

Compensation decisions are made based on the specific circumstances of each hire to ensure fair and competitive pay.

If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!

OnTrac is proud to be an Equal Opportunity Employer
Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.

Quick Apply

Refine Your Search

customer success specialist jobs in jonesboro ga

Customer Integration Associate

Technical Support Specialist - Remote

Associate Customer Success Consultant

Customer Solutions Specialist (Second Shift)

Customer Care Specialist II - Core Support

Sr. Deskside Support Specialist

Digital AI Workforce Specialist

Mid-Level Deskside Support Specialist

Sr. Consultant, Client Success

SCADhome Concierge Specialist

Customer Service Representative

Client Experience Specialist (East Coast)

Customer Marketing Coordinator / Specialist

Client Experience Specialist (Pacific Standard Time)

Client Support Specialist

Youth Pre-Employment Specialist

Senior Consultant, Client Success

Client Relations Specialist--Remote Job

Bilingual Customer Success (Mandarin/English) - Inbound Retention Specialist - Remote

Cybersecurity Client Relationship & Sales Support Specialist

I want to receive the latest job alert for customer success specialist in jonesboro ga

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected