PROPERTY MANAGER - GARDENWALK OF COMMERCE
The Property Manager manages all aspects of the community for owners by performing the essential duties and responsibilities exhibiting a professional and dedicated attitude of service at all times. The Property Manager focuses on exceptional management of property finances, property assets and resident satisfaction.
GardenWalk of Commerce is a 59-unit family living community.
Ideal candidates will have property management experience, the ability to work in high-stress situations, multi-task, exhibit exceptional attention-to-detail with a high-quality work output performance, excellent customer service skills, and work place reliability. Candidates must possess the ability to work independently as well as in a team setting, problem-solve, and communicate effectively. Candidates with the above-referenced experience and skills as well as good employment recommendations with work place longevity will be considered for the top salary of the posted salary range.
Property Managers are eligible for full-time company benefits after successfully completing the 90-day probationary period and according to company policy.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Screens all applicants as per Tenant Selection Criteria, prior to occupancy approval, maintaining written documentation of screening results in organized and readily accessible files.
- Completes all Rural Development, HUD, Tax Credit, and Belmont Management Company, Inc., required paperwork for tenant files.
- Ensures all required paperwork is completed and signed by the tenant prior to move-in and/or recertification date.
- Submits all paperwork on each tenant to the Corporate Office according to schedules:
- (a) Annual Rural Development recertifications or lease renewals 30 days prior to the effective date.
- (b) HUD recertifications 60 days prior to the effective date.
- (c) Move-in paperwork 4 days prior to move-in date.
- (d) Move-out paperwork within 24 hours of move-out date including collection reporting forms.
- Collects all security deposits and mail the same day.
- Ability to pro-rate rent based upon move-in and move-out dates and number of actual dates in the month.
- Collects all rent by the 3rd day of the month and deposits in designated financial institution on the same day as collected; Collects HUD rent according to HUD guidelines.
- Verifies with appropriate utility company that tenant utilities have been placed in the tenant’s name prior to issuing a key to rented unit.
- Enforces all RD, HUD, and Tax Credit policies, community rules and regulations strictly and fairly. Issues warnings for noncompliance, holds corrective interview meetings, and creates written documentation for tenant file and issues written warnings as appropriate.
- Serves “Notice to Quit” to tenant in-person and via certified mail. Manages all aspects of the eviction process and notified Regional Vice President of situation and any resident issues.
- Evaluates maintenance issues. The Resident Manager can perform minor repairs and creates Work Orders requiring an approved contractor and/or Belmont Maintenance Technician. Maintains written log of all work orders on the Unit Maintenance File and tracks appropriate maintenance flow, e.g., date work order placed, work order status, and completion. Exhibits the ability to assess and address emergency situations.
- Ability to perform, when necessary, minor maintenance repairs such as change doorbell button, dead bolt, entry lock, back set, striker plates, peephole viewfinder, doorstops, broken outlet covers and receptacle covers, light bulb replacement, and a variety of other minor maintenance needs.
- Completes walk-through procedure with resident prior to move-in documenting any pre-existing flaws in the apartment. Shows resident water shutoff and circuit breaker locations; explains fire sprinkler system, smoke alarm and emergency alarm systems, as applicable.
- Completes walk-through procedure with resident at the time of move-out, documenting any damages or items that require cleaning. Assesses costs for cleaning, damages, and any other charges to be deducted from the resident security deposit and appropriately advised resident. Completes appropriate paperwork required for collection agency involvement.
- Arranges for appropriate services such as exterminating technician and accompanies technician in units for mandatory cleaning inspections. Prepares and serves appropriate paperwork to tenant within 24 hours of service. Issues written notification/warning for apartments not in compliance of clean sanitary conditions.
- Performs marketing and community contacts monthly as outlined in the community Affirmative Fair Housing Marketing Plan. Resident Manager will keep written documentation of all contacts covered in the AFHMP.
- Maintains required level of occupancy, rent collection, and expense as budgeted per community. Reviews the monthly financial statement (P&L) with Regional Vice President or designated representative.
- Oversees and ensures the parking lot, breezeways, and ground are free of trash and debris. Ensures appropriate watering of landscape and lawn.
- Supervises maintenance of grounds, including mowing and fertilizing as needed. Reports any unsatisfactory workmanship to Regional Vice President and completes appropriate paperwork.
- Supervises removal of ice and snow, as required.
- Attends all training sessions as required by Belmont Management Company, Inc.
- Building good community relationships with local and state officials.
- Read and be familiar with RD, HUD, Belmont, and Tax Credit instructional handbooks, procedural updates, as applicable.
- Unlocks resident’s door in the event of a lockout after hours and attends to after-hour emergencies as required.
- Reports vacancies monthly to Accounts Receivable Assistant on the 1st day of the month.
- Supervises locking and unlocking of the community room, laundry rooms, exercise facilities, if applicable. Responsible for ensuring cleaning of appropriate facilities.
- Markets community as needed in local or surrounding newspapers to include distributing fliers. Works with appropriate Belmont staff to ensure appropriate ad requests and logos for marketing.
- Supervises all vendors in make-readies for move-ins, including cleaning and minor repairs, if applicable. Monitors daily use of facilities. Organizes activities and gatherings of tenants as appropriate for property.
- Approves, codes, and processes all community invoices and forwards to Corporate Office within 24 hours and stays within expenditure limits.
- Coordinates and manages vendors and manages appropriate paperwork for services according to Belmont policy and procedures.
CANDIDATE QUALIFICATION OVERVIEW
Candidates should have a proven track record of employment reflecting dependability, integrity, and punctuality; possess the ability to manage staff members and build teamwork; must have mathematical skills including the ability to add, subtract, multiply, divide, in all units of measure, using whole numbers and decimals. Ability to compute rents, occupancy levels, ratios, discounts, and percentages and the ability to interpret graphs. While performing the duties of the job, the employee is frequently required to stand, walk, sit, talk and hear. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision.
Job Type: Full-time
Pay: Up to $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- What types of properties have you managed in the past? (Low-Income Housing Tax Credit, Rural Development, etc.) Please list all and the number of years of service for each.
- Are you willing to drive to the property, if and when necessary, after regular business hours, in the event of an emergency as identified and deemed appropriate protocol per company guidelines?
- What would your last employer say about your ability to work independently exhibiting time-management skills and integrity?
- How many years of experience do you have in obtaining bids for services, reviewing contracts, and managing oversight of contractor on-site services?
Education:
Experience:
- Property management: 3 years (Required)
- Budgeting: 3 years (Required)
- Supervising: 3 years (Required)
- Bookkeeping: 3 years (Required)
License/Certification:
- Driver's License (Required)
- Certified Apartment Manager (Preferred)
Ability to Commute:
- Commerce, OK 74339 (Required)
Ability to Relocate:
- Commerce, OK 74339: Relocate before starting work (Required)
Work Location: In person
