Top 72 Phone representative Jobs in Joplin, Mo

Representative, Customer Service
Liberty Utilities —Joplin, MO
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Basic math
- Employee stock purchase plan
- Paid holidays
Secretary
Joplin R 8 School District —Joplin, MO
- Full-time
- Mid-level
- Office
- High school diploma or GED
Benefits Representative
AMBA —Joplin, MO
- $65,000 - $90,000 a year
- Full-time
- Mid-level
- Leadership
- Communication skills
- Retirement plan
Wireless Retail Sales Representative
Cricket by Crown Wireless —Joplin, MO
- $17 - $19 an hour
- Extended hours
- Background check
- 18 years or older
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Storage Representative
Good Neighbor Storage —Neosho, MO
- $19 - $22 an hour
- Part-time
- Office
- Warehouse
- In-person
Quick Apply
6d
Teller I
OakStar Bank —Joplin, MO
- Full-time
- Word processing
- Writing skills
- Basic math
- Paid holidays
- Health insurance
Customer Service Representative of Manufactured Supplements
Livestock Nutrition Center —Neosho, MO
- Full-time
- Mid-level
- Administrative experience
- Analysis skills
Retail Sales Representative
Four State Trucks —Joplin, MO
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Part-Time Retail Sales Representative
Wireless Vision —Joplin, MO
- Part-time
- Bilingual
- High school diploma or GED
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Financial Services Professional - Hybrid Remote (MO)
Bankers Life —Joplin, MO
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
Quick Apply
Technical Sales Representative - Missouri (Sanitation Chemicals non-medical)
Madison Chemical Co., Inc. —Missouri
- Overnight shift
- Background check
- Sales
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
DME Customer Representative
Freeman —Joplin, MO
- Full-time
- Mid-level
- Organizational skills
- Wound Care
- Wellness program
- Health insurance
5d
Full-Time Retail Sales Representative
Wireless Vision —Joplin, MO
- Weekends as needed
- Bilingual
- Inventory management
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Retail Display Installer - Technology
2020 Companies, Inc. —Joplin, MO
- $17.10 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- Mileage reimbursement
Quick Apply
Wireless Sales Pro
PRE-US —Joplin, MO
- $15 - $20 an hour
- Part-time
- Ability to stand for extended periods
- Entry level
- Health insurance
- Opportunities for advancement
Quick Apply
Patient Services Representative
INTEGRIS Health —Miami, OK
- Full-time
- Clinic
- Driver's License
- Medical terminology
- Health insurance
- Paid time off
Quick Apply
3d
Assistant Store Manager
TJ Maxx —Joplin, MO
- $22.70 - $31.20 an hour
- Overtime
- Merchandising
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
Member Service Representative/Teller (full-time)
Service 1 Federal Credit Union —Neosho, MO
- Full-time
- Research
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
3d
Retail Merchandising Field Specialist
BDS Connected Solutions, LLC. —Joplin, MO
- $17 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- 401(k)
Bilingual Wireless Retail Sales Representative
Cricket by Crown Wireless —Webb City, MO
- $17 - $19 an hour
- Extended hours
- Bilingual
- Background check
- 18 years or older
- Health insurance
- Dental insurance
Quick Apply

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Representative, Customer Service

Liberty Utilities -
Joplin, MO

Apply Now

Job Details

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Basic math
Typing
Quality data entry
Customer data entry

Full Job Description

LU Service Corp.

Joplin, MO, US, 64804

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.

Purpose

Embark on a customer-centric journey with us at Liberty! As a Customer Service Representative, your primary responsibility is to create positive customer experiences. You'll play a crucial role in ensuring customer satisfaction. In this role, you'll be the face of our company, providing top-notch service both in person and over the phone. If you're passionate about delivering exceptional customer service, thrive in a dynamic environment, and are ready to contribute your skills to a team-oriented company, we want to hear from you! Apply now and become an integral part of our customer-focused team. Your exciting career awaits! Hours are Monday – Friday from 9:30am-6:00pm with a 30-minute lunch.

Accountabilities

Act as the first point of contact for all customers on the phone. This includes answering and routing in-coming calls, providing general information, facilitating payments, processing applications for service and service disconnections, facilitating customer moves, additions and changes, and answer billing inquiries.

Communicate to field and office personnel regarding routine and emergency situations.

Provide ongoing communication to customers regarding the status of service requests

Generate service orders for reconnection of service/check high usage.

Close out maintenance service orders and post readings on routine service orders.

Use best judgement in dealing with any customer’s problem and take appropriate action to resolve the problem.

Escalate issues as required to provide customer satisfaction and prompt issue resolution.

Document customer feedback manually or online and refer to appropriate manager for follow-up.

Maintain a positive attitude when interacting with all customers, co-workers and company visitors.

Use tact and courtesy when dealing with difficult customers and referring customers to management if a problem cannot be resolved.

Use appropriate telephone etiquette when talking with customers.

Providing accurate information regarding our services and service guidelines.

Perform miscellaneous job-related duties as assigned.

Perform duties in compliance with laws, regulations, company policies and procedures.

Adheres to Liberty Utilities security policies

Education and Experience

At least 2 years of prior customer service experience is highly preferred

High school diploma or equivalent

A professional and courteous telephone manner

High level understanding of privacy and confidentiality related to position

A good understanding of Customer Information Systems. Experience with Cogsdale is an asset.

Experience dealing with difficult customers and successfully resolving customer issues and concerns with a positive attitude.

Excellent communication and interpersonal skills, able to be concise, clear and consistent.

Proficient with Microsoft Word and Excel

Proficient keyboarding skills

Detail oriented and able to function in a fast paced and changing environment

Requires above average math skills with the ability to perform basic addition, subtraction, multiplication and division.

Requires proficient computer skills for data entry, reporting, reference and/or retrieval tasks.

Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.

Other duties maybe assigned

What We Offer

As a valued member of our team, you will enjoy competitive pay that reflects your skills and experience. You will also have access to a comprehensive benefits package that includes:

Medical, Dental, and Vision coverage & a 401K plan with a 5% match, effective day one
Annual bonus and merit increase eligibility
Life insurance, and short-term & long-term disability
Employee Stock Purchase Program
Free Employee Assistance Program & Headspace account
3 weeks of vacation, 5 sick days, 12 paid company holidays, & 3 paid volunteer days
Tuition reimbursement, professional development opportunities, & reimbursement for certification costs
Reward & recognition programs, service awards, a great company culture, and a collaborative & flexible work environment

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

As the successful candidate

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

Our Guiding Principles

Customer Centric
Integrity
Entrepreneurial
Teamwork
Owner mindset
Outcome focused
Continuous learning

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.

Nearest Major Market: Joplin

Apply Now

Refine Your Search

phone representative jobs in joplin, mo

Representative, Customer Service

Secretary

Benefits Representative

Wireless Retail Sales Representative

Storage Representative

Teller I

Customer Service Representative of Manufactured Supplements

Retail Sales Representative

Part-Time Retail Sales Representative

Financial Services Professional - Hybrid Remote (MO)

Technical Sales Representative - Missouri (Sanitation Chemicals non-medical)

DME Customer Representative

Full-Time Retail Sales Representative

Retail Display Installer - Technology

Wireless Sales Pro

Patient Services Representative

Assistant Store Manager

Member Service Representative/Teller (full-time)

Retail Merchandising Field Specialist

Bilingual Wireless Retail Sales Representative

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