Top 13 software & web architects Jobs in juno beach, fl

Genesys Development Lead --Jacksonville, FL
C4 Technical Services —Florida
- Contract
- Remote
- 5 years
- AWS
- Bachelor's degree
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1d
Principal IT Programmer Analyst
NextEra Energy, Inc. —North Palm Beach, FL
- Full-time
- Computer Science
- High school
- Office
Solution Architect - AI & Data
ServiceNow —West Palm Beach, FL
- Online Application
- Hybrid work
- Residential
- Fair chance
- Senior level
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Solutions Architect (HubSpot)
digitalJ2 —United States
- $100,000 - $200,000 a year
- Full-time
- Remote
- Senior level
- Communication skills
- Health savings account
- Health insurance
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4d
Senior Microsoft .NET Architect Consultant (AI-Forward)
Proactive Logic Consulting Inc —United States
- $75 - $105 an hour
- Contract
- Remote
- Azure
- HIPAA
- Machine learning
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Salesforce Architect
Firstsource Group USA —United States
- $50 - $100 an hour
- Temporary
- Remote
- Background check
- Senior level
- Leadership
- Flexible schedule
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4d
Senior AI Solutions Architect {REMOTE}
Matlen Silver —United States
- $85 - $90 an hour
- Contract
- Remote
- 3 years
- Mentoring
- Senior level
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6h
Systems Architect
Highlight Technologies —United States
- Email
- Windows
- Java
- Senior level
- Employee stock ownership plan
7d
Salesforce B2B Commerce Cloud Technical Lead / Architect - Remote working USA
Platform 6 Ltd —United States
- $60 - $70 an hour
- Contract
- Remote
- 8 years
- Senior level
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software & web architects jobs near juno beach, fl

Genesys Development Lead --Jacksonville, FL

C4 Technical Services -
Florida

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Job Details

Contract
1 day ago

Qualifications

SASS/LESS
Natural language processing
Cross-browser compatibility design

Full Job Description

Genesys Development Lead
Duration: 6 Months
Location: Remote

We are seeking an experienced Genesys Development Lead to drive the architecture, development, migration, and optimization of Genesys Cloud IVR solutions. The ideal candidate will have extensive experience in Genesys Cloud administration, IVR development, API integrations, and AI-driven contact center solutions. This role will lead development efforts, mentor teams, and ensure best practices in IVR call flow engineering, outbound campaigns, and CRM integrations.

Description/Responsibilities

Lead the design, development, and administration of Genesys Cloud IVR solutions.
Develop and optimize Genesys Cloud Outbound Call Flow Engineering for voice and SMS campaigns.
Integrate Genesys Cloud with CRM systems using RESTful APIs.
Design and implement AI-driven Voice Bots with Natural Language Processing (NLP).
Lead and mentor onshore and offshore development teams, ensuring best practices in Genesys Cloud administration and implementation.
Manage large-scale Genesys Cloud CX migrations, including security compliance and FedRAMP requirements where applicable.
Develop Genesys Cloud reporting solutions using Amazon EventBridge and CRM integrations.
Provide technical leadership in contact center architecture and design, ensuring optimal system performance.
Collaborate with business stakeholders and technical teams to define project requirements and implementation strategies.

Qualifications

8+ years of experience in Genesys IVR development with Genesys Cloud expertise.
Genesys Cloud Certified Professional certification.
Experience integrating Genesys Cloud with enterprise CRM systems such as Salesforce, Microsoft Dynamics 365, and other platforms.
Strong understanding of AI-driven customer interactions, including speech recognition and agent assist AI tools.
Experience with API-driven automation and RESTful Web Services.
Background in AWS cloud technologies, including Amazon Lex and Amazon EventBridge.
Knowledge of contact center security and compliance, including FedRAMP.
Strong leadership skills with a track record of mentoring development teams.
Experience working in Agile environments using tools such as JIRA and Confluence.
Experience with unit testing, release procedures, coding design and documentation protocol as well as change management procedures
Proficiency using MERN and MEAN Scaffolding tools

• • In-depth understanding of the systems development life cycle

Proficiency programming in more than one object-oriented programming language; React.Js, Node.JS, JavaScript, and HTML

o Proficiency with HTML, CSS, SASS, JavaScript/jQuery, local storage, and cross-browser compatibility are required
o May include database knowledge in MongoBD

Experience with modern web/UI development tools and techniques: Node, Webpack, Grunt/Gulp, GIT, Axios, Jest
Client-side templating: mustache.js, handlebars.js, panni.js, and dust.js
Proficiency using standard desktop applications such as MS Suite and flowcharting tools such as Visio
Proficiency using debugging tools such as; Advanced Debugger, Allinea DDT, AQtime, ARM, CA/EZTEST, etc
Solid knowledge of DOM manipulation and client-side validation
Solid knowledge with jQuery and other JavaScript libraries
High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy
Experience with responsive grid systems
Solid knowledge of React and Redux principals and build out

Required Work Experience:
5+ years related work experience, Professional experience with technical design and coding in the IT industry

Required Education:
Related Bachelor’s degree or related work experience

PREFERRED QUALIFICATIONS:
The preferred qualifications listed below reflect desired knowledge, skill, and/or experience.

Experience in large-scale enterprise contact center migrations.
Hands-on experience with Microsoft CoPilot AI tools for system design discovery.
Expertise in developing self-service appointment scheduling and voice bot solutions.

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software & web architects jobs in juno beach, fl

Genesys Development Lead --Jacksonville, FL

Principal IT Programmer Analyst

Solution Architect - AI & Data

Solutions Architect (HubSpot)

Senior Microsoft .NET Architect Consultant (AI-Forward)

Salesforce Architect

Senior AI Solutions Architect {REMOTE}

Systems Architect

Salesforce B2B Commerce Cloud Technical Lead / Architect - Remote working USA

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