Top 2 Account coordinator Jobs in Jupiter, Fl

Account Coordinator
Ironwear —West Palm Beach, FL
- Mid-level
- High school diploma or GED
- 2 years
- Paid holidays
- Health insurance
Quick Apply
10h
Accounts Payable Coordinator
Willoughby Golf Club Inc —Stuart, FL
- $23 - $25 an hour
- Weekends as needed
- Customer service
- Mid-level
- Office
- Disability insurance
- Health insurance
7d

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Accounts Payable Coordinator
Willoughby Golf Club Inc —Stuart, FL
This position maintains vendor records, reconciles invoices and statements, processes payments, assists with payroll-related cash transactions, and supports the…
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Account Coordinator

Ironwear
West Palm Beach, FL

Quick Apply

Job Details

10 hours ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer returns handling
High school diploma or GED
Productivity software

Full Job Description

Ironwear is an established and growing safety solution provider. For over 35 years we have manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. The Account Coordinator will assist as a direct link between our customers, Sales Team, and internal personnel. The position includes a limited sales capacity, maintaining customer relationships, providing first-class customer service, addressing all customer needs, and helping customers make informed decisions about products to purchase.

Responsibilities:

Answer incoming phone calls, customer support emails, and customer chats while providing a first-class customer experience.
Evaluate and write up incoming orders and present them to the Processing Department.
Assist customers with product inquiries regarding inventory, pricing, incoming orders, back orders, and returned goods.
Have a basic understanding of company product knowledge to properly address customer questions and concerns.
Offer customers alternative or additional products to boost sales and provide first-class customer service.
Provide customer outreach when necessary to relay and evaluate any pending issues.
Communicate cross-functionally with the processing team and Account Managers to ensure orders are processed accurately, including price validation, shipping methods/costs, and backorders.
Communicate with account managers to address any customer concerns.
Process all paperwork for customer orders, RMAs, and backorders.
Compile pertinent customer data in provided documentation and flag any concerns or patterns to management.
Maintain and collect accurate customer data in our ticketing, ERP, and CRM platforms.

Requirements

Required Skills/Abilities:

Superior verbal and written communication skills.
Proficient in Microsoft Office Suite.
Ability to multi-task in a demanding environment.
Organized and meticulous.
Strong interpersonal skills.
CX ticketing platform experience is a plus (Zendesk/Gorgias/Kustomer/similar).

Education and Experience:

High school degree or GED required.
A minimum of two years related experience.

Benefits

Career growth & development

Competitive Compensation Plan
Group benefits including medical, dental, and vision benefits with 100% premiums paid by Ironwear
Paid Time Off
Paid Holidays
401k with company match

Quick Apply

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account coordinator jobs in jupiter, fl

Account Coordinator

Accounts Payable Coordinator

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