Top 260 Shift leader Jobs in Jupiter, Fl

Shift Lead Supervisor - WordPress Support
Rocket.net —Jupiter, FL
- Full-time
- Remote
- English
- Mid-level
- Mentoring
Quick Apply
Shift Supervisor
CVS Health —Tequesta, FL
- $16.50 - $24.00 an hour
- Overtime
- Merchandising
- No high school diploma
- Mid-level
- Dental insurance
- Vision insurance
11d
Shift Manager DD095
Dunkin —Tequesta, FL
- Weekends as needed
- Background check
- Customer service
- Restaurant management
- Employee discount
- Opportunities for advancement
Quick Apply
Shift Leader
Jersey Mike's Jupiter 13060 —Jupiter, FL
- Part-time
- 18 years or older
- Sales
- ServSafe
Quick Apply
3d
Specialty Sales Team Leader
Target —Lake Worth, FL
- $21.75 - $37.00 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
3d
Shift Manager - (RT2632)
RaceTrac —Riviera Beach, FL
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Team Leader- Palm Beach
VALENTINO S.p.A. —Palm Beach, FL
- Mid-level
Shift Leader
Planet Fitness —Palm Beach Gardens, FL
- Full-time
- 18 years or older
- Management
- Computer literacy
- Paid holidays
- Health insurance
Public Safety Shift Lead | Full-Time | Palm Beach County Convention Center
Oak View Group —West Palm Beach, FL
- $18 - $19 an hour
- Extended hours
- Computer literacy
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Chick-fil-A Shift Supervisor
Chick-fil-A —Lake Park, FL
- $19 - $24 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Quick service & fast food restaurant
- Paid training
- Disability insurance
Quick Apply
Shift Manager DD051
Dunkin —Jupiter, FL
- Weekends as needed
- Background check
- Customer service
- Restaurant management
- Employee discount
- Opportunities for advancement
Quick Apply
SHIFT SUPERVISOR (FULL TIME AND PART TIME)
Chartwells HE —Jupiter, FL
- $18 - $20 an hour
- Urgently hiring
- Background check
- Mid-level
- University
- Commuter assistance
- Disability insurance
Quick Apply
District Shift Leader
Einstein Bros. Bagels —Jupiter, FL
- Weekends as needed
- Background check
- 18 years or older
- ServSafe
- Dental insurance
- Paid time off
Quick Apply
Executive Team Leader Specialty Sales (Assistant Manager Merchandising and Service) - Treasure Coast | Palm Beach Market
Target —Stuart, FL
- $64,000 - $128,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
Jupiter - TEAM LEADER
Bolay Enterprises —Jupiter, FL
- $16 - $20 an hour
- Part-time
- Fast casual restaurant
- Writing skills
- US work authorization
Quick Apply
Shift Manager - (RT2521)
RaceTrac —Hobe Sound, FL
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Shift Leader
Dunkin —Jupiter, FL
- Full-time
- Computer literacy
- English
- Quick service & fast food restaurant
Quick Apply
Shift Supervisor
K-1 Speed Inc —West Palm Beach, FL
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
Quick Apply
Shift Leader
Panda Restaurant Group —Palm Beach Gardens, FL
- $18 - $21 an hour
- Email
- Restaurant management
- Ability to lift 50 pounds
- Conflict management
- Paid training
- Disability insurance
Quick Apply
Crew Member - Shift Lead in Training
Jersey Mike's Jupiter 13060 —Jupiter, FL
- Part-time
- 18 years or older
- Ability to lift 50 pounds
- Quick service & fast food restaurant
Quick Apply
9d

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Shift Lead Supervisor - WordPress Support

Rocket.net -
Jupiter, FL

Quick Apply

Job Details

Full-time

Qualifications

Linux support
WordPress
Coaching
English
Mentoring
DNS
SSH
Linux administration

Full Job Description

Description

Rocket.net is looking for a Shift Lead Supervisor to help lead our world-class WordPress Support team. This is a hands-on leadership role that combines technical support with team supervision and operational excellence.

As a Shift Lead Supervisor, you will continue providing expert technical assistance to customers while serving as the primary point of contact for your shift. You'll help coach and mentor Support Engineers, ensure service levels are met, oversee daily operations, and work closely with Support Management to maintain the exceptional customer experience Rocket.net is known for.

The ideal candidate is an experienced WordPress professional with strong technical skills, excellent communication abilities, and a passion for developing people and improving processes.

ResponsibilitiesCustomer Support

Provide advanced technical support through Live Chat, support tickets, and Slack.
Handle complex WordPress, hosting, DNS, performance, and infrastructure-related issues.
Take ownership of customer escalations and ensure timely, high-quality resolutions.
Assist customers with WordPress migrations, DNS configuration, dashboard requests, and account-related inquiries.
Handle basic account, billing, and dashboard-related requests, including adding storage space, creating or expanding site containers, increasing bandwidth limits, and assisting customers with common account management tasks.
Deliver an exceptional customer experience with every interaction.

Team Leadership

Act as the Shift Lead for the assigned support team, ensuring smooth day-to-day operations.
Monitor support queues and workloads to ensure timely responses and balanced ticket distribution.
Provide guidance, coaching, and technical mentorship to Support Engineers during your shift.
Assist team members with troubleshooting difficult customer issues and technical escalations.
Ensure Standard Operating Procedures (SOPs) are consistently followed.
Help onboard and train new Support Engineers.
Foster a collaborative, positive, and customer-focused team environment.

Operations & Management

Partner closely with the Support Manager to ensure smooth day-to-day support operations and consistent service quality.
Report directly to the Support Manager, providing regular updates on shift performance, operational issues, customer escalations, and team concerns.
Oversee the health of Rocket.net's hosting infrastructure during assigned shifts by monitoring server status, service health, and platform alerts.
Identify, investigate, and coordinate responses to infrastructure incidents, escalating issues to Engineering, Systems, or the appropriate internal teams when necessary.
Monitor support metrics, response times, customer satisfaction, and operational efficiency to ensure service level objectives are consistently met.
Ensure support queues are properly managed and staffed throughout the shift.
Identify trends, recurring issues, and opportunities to improve support processes and customer experience.
Contribute to the development and maintenance of internal documentation, SOPs, and knowledge base articles.
Communicate important operational updates, incidents, and shift handoffs to management and cross-functional teams.
Serve as the primary operational lead during assigned shifts, making informed decisions to maintain platform stability and deliver exceptional customer support.

Enforce company policies, support procedures, and operational standards, ensuring team members consistently follow established guidelines and best practices.
Promote accountability by addressing policy violations, reinforcing expectations, and escalating performance or compliance concerns to the Support Manager when appropriate.

Requirements

4+ years of WordPress support experience.
Previous experience leading, mentoring, or supervising a technical support team is highly preferred.
Excellent written and verbal communication skills (English).
Strong troubleshooting skills across WordPress, web hosting, DNS, caching, and Linux environments.
Experience with Live Chat and helpdesk platforms.
Familiar with common web hosting stacks (cPanel, NGINX, Apache, MySQL, etc.).
Knowledge of Linux command line (SSH) including WP-CLI.
Extensive experience troubleshooting WordPress.
Experience with Page Builders and caching plugins.
Experience with Cloudflare and advanced understanding of DNS.
Experience optimizing WordPress websites is a plus.
Experience with PHP and custom WordPress development is a plus.
Knowledge of Redis, CDN, WAF, and page caching is a plus.
Strong organizational, coaching, and decision-making skills.
Ability to prioritize multiple tasks and remain calm in a fast-paced environment.

Benefits

So what are the advantages of working with a pretty amazing tech company?

Ability to work from anywhere in the world. You can travel and work in a new city every month. Work and travel without ever using your vacation time. This is a remote position.
Flexible Vacation. Never get denied a vacation request ever again.
Paid Education. We care about your career. We will help you gain new skills, and guide you on where you want to go.

Come work with a fun, driven, and amazing team at Rocket.net!

Rocket.net is an equal opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team.

Rocket.net is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.

We would like to thank each applicant; however, only qualified candidates will be contacted for an interview.

Quick Apply

Refine Your Search

shift leader jobs in jupiter, fl

Shift Lead Supervisor - WordPress Support

Shift Supervisor

Shift Manager DD095

Shift Leader

Specialty Sales Team Leader

Shift Manager - (RT2632)

Team Leader- Palm Beach

Shift Leader

Public Safety Shift Lead | Full-Time | Palm Beach County Convention Center

Chick-fil-A Shift Supervisor

Shift Manager DD051

SHIFT SUPERVISOR (FULL TIME AND PART TIME)

District Shift Leader

Executive Team Leader Specialty Sales (Assistant Manager Merchandising and Service) - Treasure Coast | Palm Beach Market

Jupiter - TEAM LEADER

Shift Manager - (RT2521)

Shift Leader

Shift Supervisor

Shift Leader

Crew Member - Shift Lead in Training

I want to receive the latest job alert for shift leader in jupiter, fl

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