Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps.
This position is located at MARINE CORPS BASE HAWAII - MARINE CORPS COMMUNITY SERVICES (MCCS) HAWAII. Candidates selected for this position will serve as an IT DIRECTOR, MCCS HAWAII.
This vacancy is also eligible for the following Employee Benefits:
401(k) Retirement Plan with up to a 5% employer match
Retirement Plan - 1% employee contribution and a 5 year vesting period (once vested: can collect a lifetime monthly pension annuity when retirement age is reached).
Medical and Dental Benefits (Aetna, HMSA, and Kaiser)
Flexible Spending Accounts
Long Term Care Insurance
Life Insurance
Short Term Income Replacement Insurance
Employee Assistance Program
Paid Sick Time
Paid Vacation Time
Major Duties
Serves as IT Director by providing overall management and oversight of Information Technology (IT) services and operations in support of Marine Corps Community Services (MCCS) Hawaii field enterprise solutions to include, but not limited to: overseeing all specialized programs and development projects and their subsequent organizational uses; providing hardware, software, and security (including cybersecurity requirements to ensure compliance with all applicable Department of War (DoW), Department of the Navy (DON) and Marine Corps security regulations) support for all point of sale (POS) systems, retail, food & hospitality, recreation, accounting, and personnel management systems, state-of-the-art computer systems, wireless networks, and local and wide area networks. Serves as the installation level IT advisor, makes recommendations for IT policy and develops policies to govern organizational IT activities in alignment with higher headquarters and organizational mission requirements Conducts audits of IT systems and ensures application of information security and assurance policies. Oversees maintenance and enforcement of the security of resources and develops procedures to minimize the potential for fraud, waste, and abuse. Corrects failing strategies.
Serves as Network Manager, Management Information System Manager, Information Assurance Officer, and the technical expert on IT related matters. Provides leadership in the selection, design, implementation, integration, and ongoing support of information systems throughout the organization. Works collaboratively with constituent groups in setting priorities for the deployment of IT that supports the MCCS mission to include: identification, recommendation, implementation, and evaluation of systems and services that enhance the efficiency and effectiveness of organizational processes and program delivery. Provide regular status reports to Headquarters, the MCCS Director, the Finance Director, MCCS Division Directors, and other MCCS operational components regarding policies and projects.
Directs the development of and monitors the use of organizational wide IT standards, policies, and service agreements. Oversees implementation, maintenance, and lifecycle management of IT infrastructure, including networks, enterprise applications, POS systems, servers, cloud-enabled services, and end-user computing environments. Coordinates necessary contracting requirements for technology procurement to include: hardware, software, training, communications, maintenance, software customization, and consulting services as necessary. Keeps abreast of IT and cybersecurity developments. trends. standards. and compliance regulations that may impact or benefit the organization.
Develops long range and strategic plans in conjunction with internal operating directives to ensure alignment with the organizational mission and objectives. Oversees preparation and approves IT financial plans and related records and reports, and exercises authority on approved overall budget.
Supports continuity of operations (COOP), disaster recovery, and emergency response activities to ensure mission-essential IT services remain available during outages. Participate in after-hours on-call support and operational escalation for critical system failures or emergencies affecting business operations.
Directly or indirectly through subordinate supervisor supervises employees¿ plans, organizes work. and manages internal procedures and resources to ensure maximum productivity and economies. Counsels and trains employees, schedules and directs work, appraises work performance, approves or disapproves leave and personnel actions. Must be alert to substance abuse and take appropriate action. Effectively supports the Marine Corps Equal Employment Opportunity and Sexual Harassment policies, and ensures compliance with fire, safety, and other environmental issues and programs.
Provides World Class Customer Service with an emphasis on courtesy, governance, and business value, while ensuring the security of all applications, infrastructure systems, and networks in accordance with all applicable security regulations. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor or proper point of contact for help when problems arise. Ensures implementation of an activity safety program in accordance with the Base Safety Program. Advises employees of available safety regulations, instructions, materials, and equipment. Promptly reports workplace accidents/injury to the Human Resources Office. Ensures that safety training is provided to employees.
Complies with OSHA standards and takes action to correct unsafe or unhealthy working conditions. Ensures employees understand safety infractions that can result in disciplinary actions, and follows through with appropriate action. Ensures minimal loss of duty by complying with ¿Return to Work¿ program initiatives and following up on employee well-being.
Performs other related duties as assigned.
Qualifications
Five years specialized experience that demonstrates the ability to manage a medium to large scale IT operation supporting infrastructure and business systems or enterprise environments. with a minimum of one year of supervisory experience. Demonstrated skill to plan and manage technology change and currency in hardware and software systems. A degree in computer science, engineering, information science, information systems management, mathematics, or technology management, is highly preferred. Demonstrated knowledge of enterprise IT operations, cybersecurity principles, network and systems administration, IT service management, and business applications is required. Must be able to obtain and maintain applicable DoD cybersecurity workforce qualifications and required security training. Must possess and maintain a valid driver's license. This is a non-critical sensitive position. Must be able to satisfactorily complete and maintain a Tier 3 level background investigation (Secret Clearance). This is a white-collar position where occasional lifting up to 20 lbs may be required.
Note: As an authorized and privileged user of Department of Defense Information Systems must possess or receive Information Assurance awareness by completing the Security+ Certification as a condition of access within six months of employment and thereafter must complete annual Information Assurance awareness training.
How To Apply
All applications must be submitted online via the MCCS Careers website:
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
Closing Statement
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents:
- Education/certification certificate(s), if applicable.
- If prior military, DD214 Member Copy
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
