Top 28 Guest service agent Jobs in Kahului Hi

Guest Service Agent
Maui Beach Hotel —Kahului, HI
- Part-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Maui Vacation Rentals —Kīhei, HI
- $20 an hour
- Weekends as needed
- Background check
- Hotel
- Driver's License
Quick Apply
5d
Overnight Guest Service Agent (Part-Time) - Grand Wailea, A Waldorf Astoria Resort
Hilton —Wailea, HI
- $32.76 an hour
- Part-time
- Entry level
- Resort
- Paid parental leave
- Employee stock purchase plan
Guest Service Agent (Full-Time) - Grand Wailea, A Waldorf Astoria Resort
Hilton —Wailea, HI
- $31.76 an hour
- Full-time
- Entry level
- Resort
- Paid parental leave
- Employee stock purchase plan
Guest Services Agent
Royal Lahaina Resort —Lahaina, HI
- $22.54 - $26.52 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Casual Front Desk Agent
Marriott International, Inc —Lahaina, HI
- $33.24 an hour
- Part-time
- High school diploma or GED
- Entry level
- Resort
Front Desk Agent
Marriott International, Inc —Lahaina, HI
- $33.24 an hour
- Full-time
- High school diploma or GED
- Entry level
- Resort
Guest Services Coordinator - Full time
Four Seasons —Maui, HI
- $28.60 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Health insurance
- Dental insurance
4d
Lei Greeter | Part-Time
FAIRMONT —Wailea-Makena, HI
- $23.50 an hour
- Part-time
- High school diploma or GED
- US work authorization
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
The Westin Ka'anapali Ocean Resort Villas —Lahaina, HI
- $34.18 an hour
- Full-time
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Commuter assistance
- Health insurance
Front Desk Agent
Outrigger Hospitality Group —Lahaina, HI
- From $26.13 an hour
- Full-time
- Hotel
- Entry level
- Paid holidays
- Health insurance
Front Service Agent
Marriott International, Inc —Lahaina, HI
- $26.97 - $33.71 an hour
- Part-time
Guest Services Representative | Full-Time
FAIRMONT —Wailea-Makena, HI
- $31.78 an hour
- Weekends as needed
- Sales
- Administrative experience
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
10d
Guest Services Representative | Part-Time
FAIRMONT —Wailea-Makena, HI
- $31.78 an hour
- Weekends as needed
- Sales
- Administrative experience
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
10d
Front Desk Agent
Westin Ka'anapali Ocean Resort Villas —Lahaina, HI
- $34.18 an hour
- 8 hour shift
- Background check
- Customer service
- In-person
- Free parking
- Paid jury duty
Quick Apply
1d
Hotel Front Desk Agent (Full-Time)
Napili Village Hotel —Lahaina, HI
- $21 - $28 an hour
- Weekends as needed
- Google Workspace
- Customer service
- Computer literacy
- Paid training
Quick Apply
8d
Front Office Assistant
Kauhale Makai AOAO —Kīhei, HI
- $21 - $25 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
Quick Apply
12d
Front Desk Agent
Napili Sunset —Lahaina, HI
- $22 - $26 an hour
- Part-time
- Bilingual
- High school diploma or GED
- Computer skills
- Flexible schedule
Quick Apply
Front Desk Agent
Hyatt Vacation Club at Kaanapali Beach —Lahaina, HI
- $34.18 an hour
- Full-time
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Free parking
- Commuter assistance
1d
Owner Services Representative
Maui Kaanapali Villas —Lahaina, HI
- $36 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- Free parking
- Health insurance
1d

I want to receive the latest job alert for guest service agent in kahului hi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near kahului hi

Guest Service Agent jobs in Kahului, HI

Guest Service Agent jobs in Lahaina, HI

Guest Service Agent jobs in Maui, HI

Front Desk Agent jobs in Columbus, OH

Help Desk jobs in Philadelphia, PA

Front Desk Agent jobs in Houston, TX

Front Desk Agent jobs in Daytona Beach, FL

Gym Front Desk jobs in Manhattan, NY

Front Desk Agent jobs in Little Rock, AR

Front Desk Receptionist jobs in San Jose, CA

Guest Service Agent jobs in Saint George, UT

Guest Service Agent jobs in Wake Forest, NC

Remote Customer Service jobs in Lakeland, FL

Airline Agent jobs in Jacksonville, FL

Guest Relations jobs in Chicago, IL

Guest Service Agent jobs in Farmington Hills, MI

Guest Service Agent jobs in Waikīkī, HI

Case Management Assistant jobs in Los Angeles, CA

Dental Assistant On The Job Training jobs in Charlotte, NC

Veterinary Assistant jobs in Myrtle Beach, SC

Guest Service Agent

Maui Beach Hotel
Kahului, HI

Quick Apply

Job Details

Part-time

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Communication skills
Entry level

Full Job Description

About Us

People are the cornerstone of the Maui Beach Hotel experience. We believe in nourishing talent, motivating creativity, and advocating for inclusion, compassion and respect. Our associates grow and thrive at every level. As a result, our team members are at the top of their game. Known for getting it right the first time, they're empowered, original, and intuitively adaptive.

Want to work for a team that believes in you and what you can do? Take the first step towards a new career in hospitality now. Apply today.

Position Overview:

As a Guest Service Agent, you will be the first point of contact for our guests, providing a warm welcome, assisting with check-in/check-out procedures, and ensuring that guests have a memorable and comfortable stay. Your exceptional communication skills and dedication to guest satisfaction will play a vital role in creating a positive and enjoyable experience for our visitors.

Essential Functions

Guest Reception: Warmly greet arriving guests, making them feel welcome and addressing any initial inquiries they may have.
Check-In/Check-Out: Efficiently handle guest check-in and check-out procedures, ensuring accurate information, verifying identification, and processing payments.
Reservations: Assist guests in making, modifying, and canceling room reservations while providing accurate information about room availability, rates, and hotel services.
Information Resource: Serve as a knowledgeable resource for guests, offering information about hotel amenities, local attractions, and dining options.
Customer Service: Provide exceptional customer service by addressing guest concerns, resolving issues, and ensuring their needs are met promptly and professionally.
Room Assignments: Allocate guest rooms and keys based on reservations, special requests, and room availability, while maintaining an organized check-in process.
Billing and Payments: Handle guest payments, process credit card transactions, and accurately manage financial transactions during check-in and check-out.
Communication: Relay guest requests and special instructions to appropriate departments, ensuring a seamless guest experience.
Phone and Email Correspondence: Answer incoming phone calls, respond to email inquiries, and provide information to potential guests, addressing their queries and concerns.
Collaboration: Coordinate with housekeeping, maintenance, and other departments to ensure timely delivery of guest services and resolve any issues.
Problem Solving: Effectively handle guest complaints or issues, finding appropriate solutions while maintaining a positive and professional demeanor.
Upselling: Promote additional hotel services, amenities, and upgrades to enhance the guest experience and generate revenue.
Front Desk Operations: Maintain a clean and organized front desk area, manage paperwork, and update guest information in the hotel management system.

Requirement & Qualifications

High school diploma or equivalent. Additional hospitality training is a plus.
Previous experience in a guest-facing role within the hotel industry is preferred.
Excellent communication skills, both verbal and written.
Strong organizational and multitasking abilities.
Familiarity with hotel reservation systems and basic computer applications.
Positive attitude and a genuine desire to provide outstanding guest service.
Problem-solving skills and the ability to remain calm under pressure.
Flexibility to work varied shifts, including evenings, weekends, and holidays.

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) + matching
Paid time off
Group Life insurance
Referral program
Employee discount at Springboard Hospitality properties

Quick Apply

Refine Your Search

guest service agent jobs in kahului hi

Guest Service Agent

Guest Service Agent

Overnight Guest Service Agent (Part-Time) - Grand Wailea, A Waldorf Astoria Resort

Guest Service Agent (Full-Time) - Grand Wailea, A Waldorf Astoria Resort

Guest Services Agent

Casual Front Desk Agent

Front Desk Agent

Guest Services Coordinator - Full time

Lei Greeter | Part-Time

Front Desk Agent

Front Desk Agent

Front Service Agent

Guest Services Representative | Full-Time

Guest Services Representative | Part-Time

Front Desk Agent

Hotel Front Desk Agent (Full-Time)

Front Office Assistant

Front Desk Agent

Front Desk Agent

Owner Services Representative

I want to receive the latest job alert for guest service agent in kahului hi

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected