Top 24 It technical support Jobs in Kalamazoo, Mi

IT Help Desk Technician
Wightman —Kalamazoo, MI
- Computer science
- Computer Science
- Mid-level
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IT Support Specialist (Full-Time)
Gryphon Place —Kalamazoo, MI
- Weekends as needed
- Google Workspace
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
2d
Junior Help Desk Technician Part-Time
cyberMIND Corporation —Kalamazoo, MI
- Part-time
- Computer literacy
- Microsoft Office
- Computer networking
- Work from home
- Opportunities for advancement
Junior Help Desk Technician Full-Time
cyberMIND Corporation —Kalamazoo, MI
- Full-time
- Computer literacy
- Microsoft Office
- Computer networking
- Work from home
- Opportunities for advancement
Technical Support
Denso —Battle Creek, MI
- $22.21 - $27.74 an hour
- Full-time
- Research
- Organizational skills
- Associate's degree
Help Desk Support Specailist
NexForm, Inc. —Battle Creek, MI
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Technician 4
Midwest Fastener Corp —Portage, MI
- Word processing
- Bachelor of Science
- Mid-level
Quick Apply
9d
Information Technology Specialist
Allegan County —Allegan, MI
- From $26.41 an hour
- Full-time
- Computer Science
- Pass drug screening
- Research
- Health savings account
- Paid holidays
Quick Apply
Support Technician
NuWave Technology Partners LLC —Kalamazoo, MI
- Full-time
- Computer Science
- Computer literacy
- Mid-level
- Work from home
Quick Apply
Client support technician outbound
Daisy - Kalamazoo —Kalamazoo, MI
- $25 - $28 an hour
- Full-time
- Communication skills
- Entry level
- 401(k)
Quick Apply
Computer Lab Assistant
Kalamazoo Valley Community College —Kalamazoo, MI
- $13.73 an hour
- Part-time
- Background check
- Classroom
- Computer literacy
Technical Services Representative
IPS Corporation —Kalamazoo, MI
- $23 - $27 an hour
- Military
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
3d
Customer Service Specialist
The Kendall Group, Inc. —Kalamazoo, MI
- Full-time
- Office
- Microsoft Office
- Ability to sit for extended periods
Customer Service Representative
AFIXFOR ,Inc. —Portage, MI
- From $17 an hour
- Full-time
- Google Workspace
- Computer literacy
- Office
Quick Apply
6d
Senior Trainer
AHU Technologies Inc —United States
- $0.68 - $0.75 an hour
- Full-time
- Remote
- Microsoft Outlook
- 8 years
- Analysis skills
Quick Apply

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Based on your search for it technical support

IT Help Desk Technician
Wightman —Kalamazoo, MI
In this role, the Help Desk Technician will have strong technical knowledge and be able to communicate effectively to understand the problem, seek clarification…
Quick Apply
Junior Help Desk Technician Part-Time
cyberMIND Corporation —Kalamazoo, MI
✓ Experience providing support via remote tools. A Proactive Approach to Ongoing Training to help you develop life-long skills. USE OF OUR TICKETING SYSTEM.

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
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IT Help Desk Technician

Wightman -
Kalamazoo, MI

Quick Apply

Job Details

Qualifications

Desktop computer repair
In-person customer service
Hardware maintenance
Equipment troubleshooting
High school diploma or GED
Desktop (troubleshooting support)
Microsoft Teams
Productivity software
Mobile devices

Full Job Description

IT Help Desk Technician

Position Purpose:

At Wightman, we rely on our IT systems to help us create the solutions for our teams, clients, and partners. We are seeking an IT Help Desk Technician to join us in providing efficient, valuable technical assistance to our users. In this role, the Help Desk Technician will have strong technical knowledge and be able to communicate effectively to understand the problem, seek clarification from end user when necessary, and explain and/or install the solution successfully while maintaining exemplary customer service.

Essential Functions:

Initial point of contact for users seeking assistance via phone, email, ticket and Teams
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Manage Helpdesk ticket system
Install, change, and repair computer hardware and software
Perform routine software checks of shared workstations and conference room technology
Manage replacement technology equipment stock
Routine visits to regional offices for staff support

Required Traits & Characteristics:

Proven problem-solving skillset, while technically minded and efficient
Ability to work in a team environment, and able to work with employees both in-person and remote
Demonstrates knowledge of computer hardware, software, and mobile devices
Ability to diagnose and resolve basic computer technical issues
Customer service experience with proven time management skills and ability to multi-task and prioritize work
Attention to detail
Highly motivated and demonstrates initiative
Proficiency in Microsoft software, including Office 365, Teams, OneDrive, and OneNote.

Organizational Relationships:

Reports to IT Manager

Required Education/Experience:

High School diploma or equivalent

Preferred Education/Experience:

Associates of Computer Science or related field
Autodesk product familiarity
Adobe products
Bluebeam

Travel: Position based in Kalamazoo. Travel between regional offices will be required for team member support.

About Wightman:

Let’s face it: no matter your career trajectory – whether you’re just starting out, currently in a mid-level position, or are looking to accelerate your career opportunities – you want to work for a firm that does great work, gives back to their community, supports your career path, and do it all alongside people with whom you can connect. After all, you spend a third of your day at work; why do it in a place where you do not feel valued, are longing for more responsibility, or feel disconnected from your clients? If you are seeking a position at a legacy consulting firm that is wholly owned by its employees, looking to do impactful work that matters, and find a work culture that supports your family life, bring your skills to Wightman.

Our full-service architectural, civil engineering, and land surveying firm, which was established in 1946, exists to serve people and the communities in which we live. We have a dynamic team of over 200 professionals that work to analyze, advise, design, and deliver successful projects in partnership with government, education, commercial, and energy clients throughout the Great Lakes region. We offer our clients comprehensive, multi-disciplinary services including Architecture, Civil Engineering, Surveying, Construction Services, GIS, Interior Design, and Reality Capture. What does that mean? It means we design and build awe-inspiring and award-winning streetscapes and 21st century learning environments, inspect interstates and bridges that ensure safe travel, accurately determine boundary lines and draw topographic maps, support energy service providers grow and enhance their green and traditional infrastructure, construct data-driven mapping solutions, envision outdoor gathering spaces that foster community, and so much more.

We are fun, creative, and passionate about our work and family life. To learn more, visit our Life at Wightman page: https://gowightman.com/careers/life-at-wightman

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it technical support jobs in kalamazoo, mi

IT Help Desk Technician

IT Support Specialist (Full-Time)

Junior Help Desk Technician Part-Time

Junior Help Desk Technician Full-Time

Technical Support

Help Desk Support Specailist

Help Desk Technician 4

Information Technology Specialist

Support Technician

Client support technician outbound

Computer Lab Assistant

Technical Services Representative

Customer Service Specialist

Customer Service Representative

Senior Trainer

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