Top 163 assistant general manager Jobs in kalamazoo mi

Assistant General Manager - Hotel
Hilton Garden Inn Kalamazoo —Kalamazoo, MI
- $45,000 - $60,000 a year
- Weekends as needed
- Clean driving record
- Hotel
- Driver's License
- Paid time off
- Employee discount
Quick Apply
5h
General Manager - Mcdonalds
Sunrise Palace —Kalamazoo, MI
- $58,000 - $62,000 a year
- Full-time
- Customer service
- Restaurant management
- Cooking
- Paid training
- Health insurance
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Assistant General Manager
Border Foods LLC —Paw Paw, MI
- $14 - $35 an hour
- Part-time
- 18 years or older
- ServSafe
- Mid-level
- Paid holidays
- Health insurance
Assistant Manager
City Barbeque, LLC —Portage, MI
- $20 - $23 an hour
- Full-time
- Sales
- Mid-level
- Recruiting
- Paid training
- Health insurance
Quick Apply
Applebee's General Manager
Applebee's-Team Schostak —Kalamazoo, MI
- 7 years
- Casual dining restaurant
- Ability to walk for extended periods
Quick Apply
Management & Sales Training Program (SB - Michigan)
Sherwin-Williams —Kalamazoo, MI
- $53,000 a year
- Weekends as needed
- 18 years or older
- Merchandising
- Ability to lift 50 pounds
ASST STORE MGR
Dollar General —Kalamazoo, MI
- Full-time
- Merchandising
- High school diploma or GED
- Supervising experience
Assistant Manager - Southland - MI
Old Navy, LLC —Portage, MI
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
7d
General Manager
Applebee's —Kalamazoo, MI
- Full-time
- 7 years
- Ability to walk for extended periods
- Writing skills
Quick Apply
Assistant General Manager
Taco Bell —Kalamazoo, MI
- $14 - $35 an hour
- Weekends as needed
- 18 years or older
- ServSafe
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Retail Assistant Manager - Full-Time
maurices —Portage, MI
- Full-time
- 18 years or older
- Computer literacy
- Mid-level
- Health savings account
- Paid holidays
Assistant Manager - Southland
Old Navy —Portage, MI
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
- Store discount
- Employee stock purchase plan
6d
Retail Assistant Manager
FedEx Office —Portage, MI
- Full-time
- Mid-level
- High school diploma or GED
- Fair chance
Applebee's Restaurant Manager
Applebee's-Team Schostak —Kalamazoo, MI
- Full-time
- Ability to walk for extended periods
- Writing skills
- Basic math
Quick Apply
Little Caesars General Manager
ApricusQSRKentucky —Kalamazoo, MI
- $19 - $22 an hour
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
7d
0127 - Assistant Store Manager PT
Lids —Portage, MI
- $15 - $17 an hour
- Part-time
- Ability to walk for extended periods
- Merchandising
- Mid-level
- Employee discount
Quick Apply
Assistant Manager
Black Rock Bar —Portage, MI
- Online Application
- Sales
- Mid-level
- Hotel
- Employee discount
- Opportunities for advancement
Assistant General Manager
Stretch Zone - 1120 —Kalamazoo, MI
- $19 - $21 an hour
- Full-time
- Customer service
- Entry level
- Opportunities for advancement
Quick Apply
Assistant Manager
Checkers Drive-In Restaurants, Inc. —Kalamazoo, MI
- Extended hours
- Sales
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Assistant Manager
Smoothie King —Kalamazoo, MI
- $38,000 - $42,000 a year
- Part-time
- 18 years or older
- Restaurant management
- Mid-level
- Paid training
- Employee discount
Quick Apply

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assistant general manager jobs near kalamazoo mi

Assistant General Manager - Hotel

Hilton Garden Inn Kalamazoo
Kalamazoo, MI

Quick Apply

Job Details

Full-time
$45,000 - $60,000 a year
5 hours ago

Benefits

Paid time off
Employee discount

Qualifications

Customer communication
Teamwork
Expense management
Driver's License
Bachelor's degree
Attention to detail
Business Administration

Full Job Description

Job Description: Assistant General Manager

Position Title: Assistant General Manager

Reports To: General Manager

Department: Administrative

Job Overview

Lead the day-to-day operations of the hotel with a primary focus on cultivating an exceptional guest experience and fostering a high-engagement team culture. Serve as a strategic partner to the General Manager, empowering and coaching department leaders to drive operational excellence, guest loyalty, and hotel profitability. Serve as the General Manager in his/her absence.

Duties and Responsibilities

Guest Satisfaction & Experience Excellence

Champion Guest Loyalty: Serve as the ultimate guardian of the guest experience, proactively identifying opportunities to elevate service scores, drive brand loyalty, and create memorable touchpoints.
Service Recovery Leadership: Design, implement, and empower the team with service recovery guidelines. Personally handle complex guest opportunities with empathy and urgency, transforming challenges into loyalty-building moments.
Quality Assurance: Direct front office, food & beverage, and housekeeping/maintenance functions to ensure immaculate brand standards, seamless service delivery, and maximum guest comfort.

Engagement & Culture Building

Foster Vibrant Relationships: Actively engage with guests, team members, owners, and vendors to build a transparent, welcoming, and collaborative hotel community.
Connective Communication: Lead energetic, collaborative weekly alignment meetings with Housekeeping, Maintenance, Front Desk, and F&B personnel to celebrate wins, align on hotel goals, and break down departmental silos.
Cross-Functional Teamwork: Promote a unified "one team" culture through active daily visibility, open-door communication, and seamless shift-to-shift coordination.

Empowerment, Coaching & Accountability

Coaching & Mentorship: Transition traditional supervision into an active coaching model. Conduct regular 1-on-1 development conversations, identify growth paths for high-potentials, and support team members in reaching their career goals.
Empower the Frontline: Equip the team with the tools, training, and decision-making autonomy required to resolve guest requests and operational bottlenecks in real time.
Inspire Accountability: Establish clear, measurable performance expectations for all departments. Celebrate exceptional performance and address gaps constructively through supportive, fair, and documented accountability processes.
Financial & Operational Ownership: Partner with the General Manager to co-author operational strategies and budgets. Empower department supervisors to take ownership of their respective labor costs, inventory, and expense goals.

Safety, Compliance & Risk Management

Secure Environment: Coach the team on proactive safety behaviors, ensuring compliance with federal, state, and local laws regarding health, safety, and alcohol service.
Asset Protection: Lead a culture of stewardship, ensuring preventative maintenance and housekeeping inspection programs are consistently executed to protect the property's physical assets.

Specific Job Knowledge, Skills, and Abilities

Inspiring Leadership: Proven ability to motivate, coach, and build high-performing, accountable teams.
Emotional Intelligence: Exceptional interpersonal and communication skills, with a natural ability to connect authentically with guests and staff from diverse backgrounds.
Advanced Problem Solving: A proactive mindset geared toward anticipating guest needs and solving operational challenges creatively.
Hospitality Savvy: Deep understanding of hotel operations (Front Office, F&B, Housekeeping, Revenue Management) with a track record of driving guest satisfaction metrics.
Business Acumen: Ability to analyze financial data, manage budgets, and balance high-touch hospitality with cost-effective operations.
Adaptability: Highly organized and detail-oriented, with the agility to multi-task in a fast-paced environment and work a flexible schedule (including nights, weekends, and holidays).

Work Environment / Physical Demands

Most work tasks are performed indoors under controlled environmental systems.
Requires the ability to push, pull, lift, or carry up to 25 lbs.
Requires continuous walking, standing, and moving about the property to engage with staff and guests.
Continuous talking and active listening are required to effectively communicate with guests and team members.

Education and Experience

Bachelor’s degree in Hotel Administration, Business Administration, or equivalent experience.
Progressive leadership experience in hotel operations, with a demonstrated history of developing people and improving guest satisfaction scores.

Licenses or Certificates

Ability to obtain and/or maintain any government-required licenses, certificates, or permits.
Valid driver’s license and acceptable driving history.

Pay: $45,000.00 - $60,000.00 per year

Benefits:

Employee discount
Paid time off

Work Location: In person

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Refine Your Search

assistant general manager jobs in kalamazoo mi

Assistant General Manager - Hotel

General Manager - Mcdonalds

Assistant General Manager

Assistant Manager

Applebee's General Manager

Management & Sales Training Program (SB - Michigan)

ASST STORE MGR

Assistant Manager - Southland - MI

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Assistant General Manager

Retail Assistant Manager - Full-Time

Assistant Manager - Southland

Retail Assistant Manager

Applebee's Restaurant Manager

Little Caesars General Manager

0127 - Assistant Store Manager PT

Assistant Manager

Assistant General Manager

Assistant Manager

Assistant Manager

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