Top 33 Customer service associate i Jobs in Kalamazoo Mi

Member Contact Specialist I
Advia Credit Union —Kalamazoo, MI
- $16.06 - $19.27 an hour
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
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Customer Service Associate I
Dollar Tree —Kalamazoo, MI
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate I
Family Dollar —Kalamazoo, MI
- $13.75 - $14.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Support Representative I
Electrosoft —Battle Creek, MI
- $40,000 - $43,000 a year
- High school diploma or GED
- Communication skills
- Entry level
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Enrollment Agent I
IDEMIA —Columbus, OH
Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts, driving an automobile, etc.
$17.75 - $24.13 an hour
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Customer Service Representative I (Call Center)
Impact Community Action —Columbus, OH
Managing large amounts of inbound and outbound calls in a timely manner. High-volume customer service office and/or call center environment serving low-income…
$18 an hour
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Member Contact Specialist I

Advia Credit Union -
Kalamazoo, MI

Quick Apply

Job Details

Full-time
$16.06 - $19.27 an hour

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

Employment Type: Full-Time, Hybrid #LI-HYBRID

Entry Salary Range: $16.06-$19.27 per hour with an incentive opportunity based on individual performance.

Comprehensive Benefits Package

We’re committed to supporting your well-being and work-life balance through a robust benefits offering:

Health & Wellness

Medical, dental, and vision insurance to keep you and your family healthy.

Financial Peace of Mind

401(k) with company match, life insurance, and disability coverage.

Time Off

Generous paid time off (PTO), paid holidays, and paid parental leave*.

Professional Growth

Learning and development programs, plus tuition reimbursement* to support your career journey.

Additional Perks

Free Telemedicine
Employee Assistance Program (EAP)
Wellness initiatives
Paid Community Action Volunteer Hours
Parental Leave and Tuition Reimbursement are available after one year of service.

Advia offers a bilingual premium for this role. This premium acknowledges and compensates bilingual employees who regularly use their language skills to assist our members. Proficiency testing is required, with a specific need for Spanish language proficiency.

What you’ll do:

You will get to provide outstanding service and support to our members and your fellow Advians. You will be the expert, to answer member’s questions, service their accounts, and recommend products and services that will best fit their financial needs. You will receive incoming calls and offer solutions whether that be a product, service or resource that the caller requires (or could benefit from) while creating an exceptional experience. You will get to be the voice of Advia.

What to know about Advia:

Advia is a fast-growing Credit Union. We are in the top 3% of credit unions in the United States and serve almost 200,000 members with assets over $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above all else. Our culture can only be described as “work hard, play hard.”

Why you should work for us:

There are a lot of reasons why you should join the Advia team. As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits, dedicated co-workers, and engaged leaders. We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come see the Advia life!

Excited to hear more…here are the deets of the position: We are looking for people that are dedicated, driven and willing. Fostering relationships and building trust is what we do! Our members depend on us to display the highest level of service by maintaining accuracy/confidentiality/efficiency, knowing our products and services, and offering them the best solutions to fit their needs. Advia’s Member Contact Specialists are always geared up and ready to provide quick responses and on the spot solutions. This position is very fast paced and fun! So, get your positive, outgoing, people helping people mentality ready and make sure you are verbally ready to rock and roll while you are here!

What you’ll need:

A willingness to learn and desire to be coached.

Strong communication skills.

Ability to ask questions for clarification.

Patience.

Customer service experience is strongly preferred, but we can teach this too!

A team centered mentality.

A passion for helping people.

Want to see more?

Check us out on our social media for an inside look at what the #advialife is all about.

Quick Apply

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customer service associate i jobs in kalamazoo mi

Member Contact Specialist I

Customer Service Associate I

Customer Service Associate I

Customer Support Representative I

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