Top 1 Senior customer success manager Jobs in Kalamazoo Mi

Senior Customer Success Manager
Level Data LLC —Kalamazoo, MI
- $110,000 - $120,000 a year
- Full-time
- Remote
- Senior level
- Business
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Senior Customer Success Manager
Level Data LLC —Kalamazoo, MI
Experience working with state-level education systems or large-scale data environments. Bachelor's degree in a relevant field (Education, Data Science, Business…
$110,000 - $120,000 a year
Quick Apply
Customer Success Manager
Level Data LLC —Kalamazoo, MI
Experience working with state-level education systems or large-scale data environments. Bachelor's degree in a relevant field (Education, Data Science, Business…
$80,000 - $85,000 a year
Quick Apply

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Senior Customer Success Vendor Manager
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Proactively identify systemic risks within the vendor ecosystem and develop mitigation or contingency strategies at an organizational level.
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Senior Customer Success Manager

Level Data LLC -
Kalamazoo, MI

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Job Details

Full-time
$110,000 - $120,000 a year

Qualifications

Project management experience in technology
Team leadership
Bachelor's degree in business
Software implementation
Client relationship development
Technical solutions implementation
SaaS platforms
Revenue target achievement
Client retention strategy
Experience with SaaS (as product category for technical sales engineers)
Bachelor's degree in education
Senior level
SaaS
Business
Bachelor's degree in data science
Data Science

Full Job Description

LevelData Career Opportunity: Senior Customer Success Manager, State Implementations

Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational success? If so, LevelData invites you to join our team as a Senior Customer Success Manager. We're on a mission to empower states with trustworthy data, allowing educational leaders to focus on what truly matters: their learners.

About Us: At LevelData, we believe that clean, reliable data is the foundation of effective decision-making in K-12 education. Our simple solutions ensure that states receive data they can trust, enabling educators to make informed choices. We're committed to quality, trust, and collaboration, and we're looking for a like-minded individual to join our dynamic team.

Role Overview: As a Senior Customer Success Manager of State Implementations, you'll play a pivotal role in project managing and driving data excellence. Here's what we're seeking:

GRR and NRR Impact: You're adept at delivering Gross Retention Rate (GRR) and Net Revenue Retention (NRR) impact within a growing organization. Your ability to retain and expand relationships with clients is crucial.

Results in State DOE or Large-Scale Environment: You've demonstrated measurable results in a State Department of Education (DOE) or similar large-scale setting. Your experience navigating complex data landscapes sets you apart.

SaaS Implementation Leadership: You're no stranger to leading complex implementations in a Software as a Service (SaaS) company. Your technical acumen and project management skills ensure successful rollouts.

Qualifications:

Bachelor's degree in a relevant field (Education, Data Science, Business, etc.)
Proven track record of achieving GRR and NRR targets
Experience working with state-level education systems or large-scale data environments
Familiarity with SaaS implementation processes

Why Join LevelData?

Meaningful Impact: Your work directly influences education outcomes.
Collaborative Culture: We value teamwork, transparency, and shared success.
Professional Growth: Opportunities to learn, lead, and make a difference.
Flexible Work Environment: Embrace remote work, with occasion travel.

If you're ready to contribute to a culture of trust, collaboration, and results, apply today! Let's empower educational leaders together.

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