Top 3 Service advisor Jobs in Kalispell, Mt

Fastoys Marine Service Manager / Service writer (Nautique Dealership)
FASTOYS, LLC —Kalispell, MT
- $60,000 - $80,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Paid training
- Health savings account
Quick Apply
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- Paid holidays
- Relocation assistance
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Fastoys Marine Service Manager / Service writer (Nautique Dealership)

FASTOYS, LLC
Kalispell, MT

Quick Apply

Job Details

Full-time
$60,000 - $80,000 a year
8 days ago

Benefits

Paid training
Health savings account
Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount

Qualifications

Customer communication
Boat handling
Marine propulsion systems
Driver's License
Conflict management
Technical Proficiency

Full Job Description

About Us:

Fastoys is the premier marine dealership and service center in Kalispell, Montana. We specialize in top-tier luxury towboats, proudly selling and servicing industry-leading Nautique boats. We pride ourselves on delivering an elite, concierge-level experience to our owners. We are seeking a highly organized, professional Marine Service Manager /Service Writer to lead our daily service operations, bridge the gap between our clients and master technicians, and drive dealership efficiency.

Position Overview

As the Marine Service Manager /Service Writer, you will be the face and voice of our service department. You will manage the entire service client journey—from greeting high-end boat owners and documenting technical needs to managing daily shop workflow, processing warranty claims, and ensuring flawless final deliveries. This hybrid role demands someone who can deliver premium, white-glove customer care while simultaneously managing technician efficiency and shop profitability.

Key Responsibilities

Premium Client Concierge: Act as the primary point of contact for our clients, providing clear, proactive communication regarding their boat's status.
Technical Diagnostics & Write-Ups: Translate client concerns regarding advanced wake systems, ballasts, electrical rigging, and inboard engines into detailed repair orders (ROs).
Shop Workflow Management: Schedule service appointments, allocate labor to marine technicians, and optimize shop flow to minimize client downtime during the boating season.
Estimates & Parts Coordination: Build accurate repair estimates, source specialized parts, track inventory, and secure client approvals.
Warranty Processing: Accurately process factory warranty claims through the dealer network, ensuring strict compliance with manufacturer standards.
Quality Assurance: Coordinate final test drives, oversee detail turnarounds, and ensure boats are returned in pristine, showroom condition.

Required Qualifications

Industry Experience: Minimum 2 years of service writing or management experience in marine, powersports, or luxury automotive fields.
Inboard Towboat Familiarity: Strong baseline knowledge of modern wake/ski boats, ballast networks, marine electronics, and inboard propulsion systems.
Tech Proficiency: Experience navigating Dealership Management Software (DMS) and manufacturer service portals for parts routing and warranty logging.
High-Level Communication: Exceptional conflict resolution skills and the ability to maintain a professional, polished demeanor during high-pressure seasonal rushes.
Licensing: Valid driver’s license with a clean driving record (ability to safely maneuver and launch towboats is a major plus).

What We Offer

Compensation: 60-80k
Benefits: Health, dental, and vision insurance packages.
Time Off: Paid vacation, holidays, and sick leave.
Professional Growth: Fully paid manufacturer training and certifications directly through Nautique.
Perks: Generous employee discounts on premium marine gear and accessories.

How to Apply

Ready to lead our service crew? Please submit your resume and a brief cover letter outlining your service management or marine background to [email protected] or visit us in person at 10 Fast Lane Kalispell, Mt. 59901.

Pay: $60,000.00 - $80,000.00 per year

Benefits:

401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Vision insurance

Work Location: In person

Quick Apply

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service advisor jobs in kalispell, mt

Fastoys Marine Service Manager / Service writer (Nautique Dealership)

Experienced Automotive Dealership Service Advisor (Relocation Assistance + Bonus)

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