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Senior Director of National Accounts
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Senior Director of National Accounts
CSL —Pennsylvania
The Senior Director will work closely with the US Market Access team to develop plans of action and educate key internal stakeholders on appropriate channel…
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Senior Director of National Accounts

CSL -
Pennsylvania

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Job Details

Full-time
1 day ago

Qualifications

Managing customer accounts
Contract management
Formulary management
Contract review
Channel development
Contract management experience in healthcare
Team development
Leading team collaboration initiatives
Pricing analysis experience within healthcare industry
Productivity software
Account management
Legal compliance
Channel management
Cross-functional team management
Cross-functional communication

Full Job Description

The Senior Director of National Accounts (National Payers and SPs), has responsibility for maintaining open commercial formulary access for inline portfolio products & achieving access for launch brands. The individual must develop relationships with key external customers working through an account team deployed against national accounts. With an expanded effort into an increasingly influential public sector (e.g., Medicaid), knowledge of state-specific dynamics, formulary management activities and the ability to maintain access will also be critical. Solid leadership for the account management direct reports as well as collaboration across Market Access Accounts, Strategic Pricing and Contracting, Marketing, Sales, Finance, Legal and Operations will be essential for success. The Senior Director will work closely with the US Market Access team to develop plans of action and educate key internal stakeholders on appropriate channel strategies aligned with brand business objectives. Cross-functional leadership related to payor RFPs, including effective engagement at pricing committee reviews is an important aspect of the role. The Senior Director must ensure that the voice of the CSL customer is represented in all brand or portfolio business opportunities.

Summary of Responsibilities:

Provide input & customer segment perspective into the development of market access (payor / channel) strategies for all key brands
Provide input into brand value platform development & ensure that account managers are informed and trained on the delivery of the value proposition / core messaging to CSL accounts
Maintain a clear understanding of brand business objectives with a focus on channel optimization
Build & maintain relationships with external CSL customers, including commercial & public sector payors & aligned specialty pharmacies
Drives profitable access for CSL brands across all relevant payors within approved guidelines
Monitors the external environment, customers and competitors to identify opportunities for CSL regarding brand differentiation & access enhancement
Owns account deployment decisions, account strategies, account-level business plan development & NAD direction to drive the CSL business
Participate in the Contract Review Committee & Pricing Committee, collaborating in the development of recommendations for consideration in conjunction with US Market Access, Finance, Legal & Marketing
Works with internal & external business partners to ensure account-specific objectives are achieved
Develops & maintains contacts within the industry to obtain environmental, competitive & product-specific insights

Builds & maintains customer relationships to create a foundation for new business opportunities
Maintain a dynamic team with clear development plans & work to enhance cross-discipline assignments to build business competencies for future leaders
Working closely with the ED of MAA, ensure that a culture of innovation & creativity exists while consistently leading & performing with a high level of integrity

Qualifications and Skills Required:

B.A. or B.S. Degree required; MBA or other advanced degree preferred
12-15 years of experience in the biotech industry, preferably rare & orphan disease medicines
5+ years of payor experience including channel account management
Experience in product pharmaceutical marketing and/or sales
Prior success in leading, managing & developing teams, including remote personnel
Demonstrated success in achieving formulary coverage for branded specialty products
Demonstrated success with account management across channels, including specialty pharmacies, GPOs, integrated health systems & payers
Knowledge of relevant legal, compliance & regulatory requirements

Proven ability to provide strategic input into access strategies & implement tactical plans of action inclusive of pricing & contracting strategies aligned with brand business objectives
Strong leadership, planning, decision-making & problem-solving skills; focus on delivering results
Proven record of success in working with cross-functional teams; demonstrated ability to successfully educate & influence multiple levels of an organization
Strong attention to detail combined with a keen ability to recognize issues in the context of higher-level policies & regulations
Strong interpersonal & peer leadership skills to influence without authority; ability to work cross-functionally in a highly dynamic environment with a high sense of urgency
Excellent written and verbal communication skills
Proficient in Microsoft Office
Ability to travel up to 50%

Apply Now

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