The Automation Supplier Execution Lead is accountable for establishing and governing the local technical framework by which external partners deliver operational and capital OT services across GxP manufacturing systems, including but not limited to PCS, MES, PLC, Lab Instrument and SCADA platforms. This role will align with global governance for the technical aspects of supplier relationships, ensuring that master service agreements, quality plans, service agreements, maintenance agreements, partner KPIs, and platform lifecycle commitments are monitored at each site for each local partner. Additionally, this role is responsible for executing and managing the local shared services operating model for OT partners, including local adoptions of enterprise services management and embedded engineering services.
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Role that this position reports to: Site Automation Head
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Role/s that report to this position: This role is an individual contributor
Responsibilities:
1. Local OT Partner Governance & Shared Service Model
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Execute against the local framework for OT partners, including strategic platform providers, strategic suppliers and shared service delivery models.
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Define and monitor roles, responsibilities, and interfaces between partners, shared services, and internal teams to avoid overlap and gaps.
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Ensure partner governance practices (costings, reviews, escalations, approvals) are consistently monitored.
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Drive adherence in collaboration with DQ and CSV to GxP, safety, and regulatory expectations in all partner-delivered services and projects.
2. Enterprise Services & Shared Services Structure
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Monitor the global OT service catalog, SLAs/KPIs, and RACI for internal teams, shared services, and external partners.
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Coordinate with global and site stakeholders to ensure services are right-sized, sustainable, and cost-effective.
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Monitor service performance data and drive improvements in reliability, responsiveness, and quality of shared and partner-delivered services.
3. Contracting, MSAs & Project Templates
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Own and maintain local adoption master service agreements, quality plans, service agreements, and maintenance agreements for strategic OT partners and shared services.
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Execute project contracting templates for use across all OT platforms and project types.
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Partner with Above-site E&M, Legal, Procurement, and functional contract owners to ensure contracts clearly define scope, deliverables, compliance, and pricing structures.
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Periodically review and refresh contract terms to reflect evolving business needs, risk posture, and partner performance.
4. Partner Project Delivery Management
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Oversee partner project delivery quality for OT-related operational and capital projects, ensuring adherence to global standards, templates, and governance.
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Establish expectations for partner project governance, documentation, testing, and handover to operations for all partner-led projects.
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Capture and feed partner related project lessons learned into global standards, templates, and partner governance processes.
5. Platform Lifecycle & Enterprise Alignment
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Ensure partner and shared service agreements support the full lifecycle of OT platforms (introduction, expansion, upgrades, decommissioning).
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Align local partner responsibilities with platform roadmaps for PCS, MES, OSI PI, LIMS, and other OT enterprise applications.
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Coordinate with OT Architecture, I&T, and platform owners to confirm lifecycle activities are contractually defined, resourced, and scheduled.
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Track local execution of lifecycle activities and drive corrective actions when deviations from standards, timelines, or quality expectations occur.
6. Performance Management & Strategic Relationship Leadership
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Monitor local KPIs, scorecards, and review cadences for strategic OT partners and shared services.
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Lead periodic performance and business reviews with partners and shared service leaders to address issues, risks, and opportunities for improvement.
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Act as the primary escalation point for structural performance concerns or contractual disputes related to OT services.
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Foster long-term, collaborative relationships with strategic partners and shared service teams that promote innovation, efficiency, and reliability across the OT ecosystem.
Education:
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Bachelor of Science in an Engineering, Automation, Computer Science or local equivalent.
Experience:
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10+ years’ work experience, with at least 5 years’ experience in execution systems, operational technology, IT and operations
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Specific experience in process automation, MES and batch manufacturing industry standards (ISA S88 &S95)
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Direct experience designing, building, deploying and supporting automation and execution systems (SCADA, DCS, MES, PAT, LIMS, Digital Methods, OSI Pi Data historian, etc.) in a regulated large-scale process-based manufacturing environment.
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Experience writing, executing, and monitoring automation contract deliverables
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Ability to work across a range of countries and cultures
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Strong project management skills and experience in engineering projects within biopharma manufacturing.
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Functional knowledge of cGMPs and manufacturing operations in regulated facilities.
Competencies:
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Automation & Execution Systems Expertise
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Project Management
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Regulatory Compliance
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Strategic Planning
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Stakeholder Engagement
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Strategic innovation
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Delivering Enterprise Results and Value Orientation
The expected base salary range for this position at hiring is $138,000 - $164,000. Please note this salary range reflects the minimum and maximum base pay that CSL expects to pay for this position at the listed location as of the time of this posting. Individual base salary for a successful candidate is determined by qualifications, skill level, experience, competencies and other relevant factors. In addition to base salary, total compensation for this role may also include incentive compensation and equity.
CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.
CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.
To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.
Our Benefits
For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.
You Belong at CSL
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging
Equal Opportunity Employer
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.
