Overview:
Position Title: Memory Care Coordinator
Reports To: Director of Senior Living
Position Summary:
The Memory Care Coordinator is responsible for the overall coordination, implementation, and oversight of the memory care program within the assisted living community. This position ensures residents living with Alzheimer’s disease, dementia and other cognitive impairments receive compassionate, person-centered care that promotes dignity, engagement, safety and quality of life. The coordinator collaborates with the interdisciplinary teams, families, healthcare providers, and community staff to maintain regulatory compliance and deliver exceptional resident services.
Work environment:
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Assisted living and memory care setting.
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Frequent interaction with residents experiencing cognitive impairment and behavioral expressions.
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May require evening, weekend, or holiday availability based on operational needs.
Essential Duties and Responsibilities
Resident Care & Programming
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Develop, implement, and oversee evidenced-based memory care programming and activities tailored to residents’ cognitive abilities and interests.
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Monitor resident behaviors, functioning, and psychological well-being and communicate changes to the clinical team.
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Assist with development and review of resident service plans and assessments
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Promote resident dignity, independence, choice, and meaningful engagement.
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Implement behavioral interventions, redirection techniques, and non-pharmacological approaches to dementia-related behaviors.
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Participate in move-in assessments and transition planning for memory care residents.
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Support fall prevention, wandering prevention, and resident safety initiatives.
Staff Leadership & Education
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Provide ongoing education and coaching to staff regarding dementia care best practices, communication techniques, de-escalation and behavior management.
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Manage and oversee the experience team
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Conduct competency observations and reinforce person-centered care approaches.
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Assist with scheduling and coordination of memory care staff assignments as directed.
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Promote a positive, team-oriented work environment
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Participate in hiring and onboarding, and performance management processes as assigned.
Family Communication and Support
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Serve as a primary resource for families regarding memory care services and resident concerns.
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Conduct family meetings and provide education on dementia progression, behaviors, and interventions.
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Maintain professional and compassionate communication with residents’ responsible parties and healthcare providers.
Regulatory Compliance and Documentation
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Ensure compliance with state regulations, assisted living standards, and community related policies related to memory care services.
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Maintain accurate documentation regarding resident participation, behaviors, incidents, and interventions.
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Participate in quality assurance, audits and survey preparedness activities
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Report concerns related to resident abuse, neglect, exploitation, or safety per community policy and regulatory requirements.
Environmental and Safety Responsibilities
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Maintain a safe, structured, and therapeutic environment for residents with cognitive impairment.
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Monitor memory care neighborhood safety features, including secured access systems.
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Ensure infection prevention and emergency preparedness procedures are followed.
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Support dining services and daily routines that encourage resident success and comfort.
Responsibilities:
Preferred Education/Licensure:
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Associates degree, bachelor’s degree preferred in healthcare, social services, recreation therapy, nursing or related field preferred.
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Maintain active clinical license in respective field if applicable
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Dementia Care Certification is required within 3 months of hire.
Required Education/Licensure:
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CPR certification required
Preferred Experience:
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Previous supervisory or leadership experience preferred.
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Minimum 1-2 years of experience working with seniors, dementia care, or memory care programming preferred.
Required Experience:
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Ability to meet state-specific assisted living and dementia training requirements.
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Knowledge of Alzheimer’s disease, dementia, and behavior management techniques
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Excellent interpersonal, organizational, and communication skills.
Core Competencies
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Compassionate leadership
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Dementia care expertise
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Communication and family relations
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Conflict resolution and de-escalation
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Regulatory compliance
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Team collaboration
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Organization and time management
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so your journey at and away from work is remarkable. Our Total Rewards package includes:
Compensation
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Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
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Premium pay such as shift differential, on-call
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Opportunity for annual increases based on performance
Benefits - .5 to 1.0 FTE
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Paid Time Off programs
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Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
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Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
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Defined contribution retirement plans with employer match and other financial wellness programs
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Educational Assistance Program
Benefits - .001 to .49 FTE:
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Paid Leave Hours accrued as you work
Employee Health Requirements
Exposure to:
Chemicals: Exposure to mild craft supplies, such as glue, paint, and paint thinner, may occur. Employees must adhere to safety protocols as outlined in the Safety Data Sheets (SDS) manual and use appropriate personal protective equipment (PPE) when necessary.
Video Display Terminals: Average exposure due to regular computer use for scheduling and documentation tasks.
Blood and Body Fluids: Employees may work closely with residents, including tasks that involve transferring and assisting residents, which could lead to minimal exposure to blood and body fluids. Proper sanitation and infection control procedures must be followed, and PPE will be provided as needed.
TB or Airborne Pathogens: Minimal exposure, with very little potential. Interaction with residents, families, and visitors requires adherence to infection control measures.
Sensory Requirements:
Speech: Necessary for effective communication with residents, families, visitors, and staff. Reasonable accommodations will be provided as required under the ADA.
Vision: Required for observing potential hazards, performing detailed tasks such as cutting and needlework, and working with small objects. Vision aids, such as glasses, are permitted.
Smell: Essential for detecting smoke, fumes, and other potential hazards in the environment.
Hearing: Necessary for listening to residents and staff, responding to alarms, and being aware of safety concerns such as someone falling or needing help. Hearing aids are permitted.
Touch: Important for providing care and comfort to residents, as well as for performing tasks that require dexterity.
Activity/Lifting Requirements
Shift: Days
Percentage of time during the normal workday the employee is required to:
Sit: 10%
Twist: 5%
Stand: 50%
Crawl: 0%
Walk: 20%
Kneel: 2.5%
Lift: 10%
Drive: 0%
Squat: 2.5%
Climb: 5%
Bend: 5%
Reach above shoulders: 5%
Lifting Requirements:
Up to 10 lbs: Continuously
Up to 20 lbs: Frequently
Up to 35 lbs: Occasionally
Up to 60 lbs: Occasionally
Up to 75 lbs: Not Required
Up to 100 lbs: Not Required
Over 100 lbs: Not Required
Lifting and Carrying Requirements:
Carrying items such as chairs (waist-high), boxes (waist-high), and tables (thigh-high to waist-high). Lifting may also involve residents, assisting them from sitting to standing positions. Items may need to be lifted and carried over distances or heights ranging from 2 to 6 feet.
Maximum consecutive time (minutes) during the normal workday for each activity:
Sit: 60
Twist: 30
Stand: 180
Crawl: 0
Walk: 90
Kneel: 10
Lift: 45
Drive: 0
Squat: 20
Climb: 20
Bend: 20
Reach above shoulders: 30
Repetitive Use of Hands:
Simple grasp (1 to 5 lbs): Often
Pushing & Pulling (1 to 35 lbs): Often
Fine Manipulation: Required for assisting residents, moving tables, wheelchairs, and performing fine arts and craft work.
Repetitive Use of Foot or Feet in Operating Machine Control: None
Environmental Factors & Special Hazards
Environmental Factors:
Inside hours: 8
Outside hours: 0
Temperature: Normal Range
Lighting: Average
Noise levels: Average
Humidity: Normal Range
Atmosphere: Potential exposure to mild chemical odors from craft supplies.
Special Hazards:
Chemical Exposure: Employees may be exposed to mild chemicals used in craft supplies (e.g., glue, paint, paint thinner). PPE will be provided as necessary to minimize exposure.
Protective Clothing Required: Typically not required for daily tasks, but PPE may be provided for specific tasks involving potential exposure to hazardous chemicals or bodily fluids.
Pay Range: USD $34.18 - USD $44.95 /Hr
