Top 143 Patient access occupations Jobs in Kannapolis, Nc

Patient Access Specialist- Contact Center
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA —Charlotte, NC
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Work from home
Patient Service Representative I Hospital
Atrium Health —Concord, NC
- $20.80 - $31.20 an hour
- Part-time
- CPR Certification
- Hospital
- Computer literacy
- Paid parental leave
- Disability insurance
5h
Patient Service Representative I PRN
Atrium Health —Concord, NC
- $20.80 - $31.20 an hour
- Part-time
- CPR Certification
- Hospital
- Computer literacy
- Paid parental leave
- Disability insurance
5h
Patient Services Receptionist
Urology Specialists —Charlotte, NC
- High school diploma or GED
- Entry level
- Opportunities for advancement
Quick Apply
14d
Appointment and Financial Coordinator
New World Dentistry —Concord, NC
- Email
- Dental office
- Computer skills
- Communication skills
Patient Access Specialist
Rowan Diagnostic Clinic, PA —Salisbury, NC
- Extended hours
- Spanish
- OSHA
- HIPAA
6d
Part-Time Patient Representative - Concord (24 hours weekly)
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA —Concord, NC
- Part-time
- 3 years
- High school diploma or GED
- Clinic
Patient Experience Coordinator
Carolinas Center for Oral & Facial Surgery —Concord, NC
- Full-time
- Dental office
- Surgery
- Mid-level
- Paid holidays
- Paid time off
14d
Service Ambassador Part Time
Cabarrus Health & Rehabilitation Center —Concord, NC
- $16 - $18 an hour
- Part-time
- Rehabilitation center
- Data entry
- Entry level
- Opportunities for advancement
Quick Apply
Patient Services Coordinator
Metrolina Nephrology Associates —Charlotte, NC
- Full-time
- Background check
- Microsoft Outlook
- HIPAA
- Health savings account
- AD&D insurance
Quick Apply
1d
Biologics Coordinator
Charlotte Gastroenterology & Hepatology —Huntersville, NC
- Full-time
- High school diploma or GED
- In-person
- Associate's degree
- Profit sharing
- Health savings account
Quick Apply
Patient Care Coordinator & Wellness Sales Consultant
Fyzical Therapy & Balance Centers Mountain Island —Charlotte, NC
- From $15 an hour
- Part-time
- Clinic
- Presentation skills
- In-person
- Profit sharing
- Health savings account
Quick Apply
6d
Dental Receptionist
Glo Dentistry —Concord, NC
- $20 - $25 an hour
- Part-time
- Dental office
- HIPAA
- In-person
- Paid holidays
- 401(k)
Quick Apply
Office Admin/Front Desk
The Developmental Vision Center —Charlotte, NC
- Part-time
- Background check
- Writing skills
- High school diploma or GED
ABA Scheduling Coordinator
Autism 360 —Charlotte, NC
- $45,000 - $60,000 a month
- Full-time
- Medical office experience
- High school diploma or GED
- Children
Quick Apply
12d
Patient Care Coordinator
LOVELAND DENTAL GROUP —Cornelius, NC
- $20 - $25 an hour
- Dental office
- Organizational skills
- Communication skills
- Paid holidays
- Paid time off
Quick Apply
12d
Front Desk Reception
Charlotte Gastroenterology & Hepatology —Mooresville, NC
- 8 hour shift
- Computer literacy
- Ability to climb stairs
- High school diploma or GED
Patient Services Coordinator
Foot and Ankle Associates —Huntersville, NC
- Full-time
- High school diploma or GED
- Organizational skills
- Cleaning
- Profit sharing
- Paid holidays
Quick Apply
Interventional Radiology Services Coordinator - Full time, daytime
Charlotte Radiology —Concord, NC
- Full-time
- Computer literacy
- Mid-level
- Databases
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator
Ability Chiropractic —Kannapolis, NC
- $44,000 - $55,000 a year
- Email
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
4d

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Patient Access Specialist- Contact Center

CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA -
Charlotte, NC

Apply Now

Job Details

Full-time

Benefits

Work from home

Qualifications

Professional ethics
HIPAA
High school diploma or GED
Healthcare privacy protection
Health information regulatory compliance

Full Job Description

Primary Objective

The Patient Access Specialist provides exceptional customer service to CEENTA patients and referring providers through effective telephonic and virtual communication.

Essential Functions

The essential functions for the position include:

Collect, enter, and verify patient demographic and insurance information in the electronic health records (EHR) system
Schedule/Reschedule/Cancel patient appointments in the EHR system
Act as a liaison between patients and CEENTA providers by documenting and appropriately routing patient triage requests in the EHR system
Address patient issues and complaints directly or forward the matter to the appropriate Practice Manager or Compliance Officer
Operate a multi-line telephone system
Collect patient pre-payments and balances
Demonstrate predictable, reliable, and prompt attendance
Demonstrate compliance with the Employer’s policies and procedures, including work rules and emergency action plans
Ability to handle a stressful environment
Ability to work as a team and effectively communicate in a respectful manner with co-workers and patients
Ability to learn quickly, focus, and give attention to detail.
Position will be eligible to work from home after successful completion of six months on site and meeting required productivity metrics

Core Competencies

Customer Service – The Patient Access Specialist is often the first contact a patient has with CEENTA and must therefore demonstrate exemplary customer service to ensure a positive patient experience. This includes engaging patients, being receptive and responsive to their needs, and appropriately addressing any patient questions or concerns.
Effective Communication – The Patient Access Specialist must communicate effectively and respectfully with patients and clinic staff in person, via phone, via email, and via EHR system messaging. They should be able to listen effectively and express themselves in a clear and articulate manner.
Information Collection & Management – The Patient Access Specialist must be able to collect, organize, and monitor data accurately and efficiently. This data includes Protected Health Information (PHI), which must be handled in compliance with the Health Insurance Portability & Accountability Act (HIPAA).
Multi-Tasking & Adaptability – The Patient Access Specialist must be able to multi-task and adjust their approach to meet changing demands and stressful situations while simultaneously addressing patient needs.
Personal & Professional Ethics – The Patient Access Specialist must have integrity and honesty. Adherence to professional ethics as delineated by CEENTA and federal regulations (e.g. HIPAA) is required.

Accountability

Our mission is to be the premier eye, ear, nose, and throat group providing comprehensive, quality, and ethical healthcare to all in the Carolinas; to provide a favorable environment for the delivery of healthcare; and to provide for the wellbeing of the physicians and the employees of Charlotte Eye Ear Nose & Throat Associates, P.A.

Supervisory Responsibilities

The Patient Access Specialist reports to the Manager, Patient Access.

This position has no supervisory responsibilities.

Education and Experience

High school diploma or equivalent required. Minimum of one year related work history and Epic EHR experience preferred.

Work Environment

The Patient Access Specialist functions in a corporate call center. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. The call center can be loud and distracting at times, so the ability to focus and stay on task is of paramount importance.

Position Type and Expected Hours of Work

This is a full-time position with hours dependent upon call volume, Mondays-Fridays.

Physical and Mental Requirements

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is a largely sedentary role in which the employee is regularly required to sit, talk, or hear.

Travel

No travel is expected for this position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. In addition to those essential functions identified above, individuals in this position are also responsible for performing other duties or tasks that may be assigned. CEENTA retains the discretion to add or change the essential job functions of this position at any time without notice.

A Typical Day in the Position

As a Patient Access Specialist in the call center, you will answer an average of 115 - 125 incoming calls per day to address patient needs such as scheduling, rescheduling, or canceling appointments, relaying messages to providers and their staff, and answering general patient questions. Generally, the Patient Access Specialist is the first point of contact for patients of CEENTA, so it is imperative that they greet each caller with a pleasant tone and polite disposition.

Apply Now

Refine Your Search

patient access occupations jobs in kannapolis, nc

Patient Access Specialist- Contact Center

Patient Service Representative I Hospital

Patient Service Representative I PRN

Patient Services Receptionist

Appointment and Financial Coordinator

Patient Access Specialist

Part-Time Patient Representative - Concord (24 hours weekly)

Patient Experience Coordinator

Service Ambassador Part Time

Patient Services Coordinator

Biologics Coordinator

Patient Care Coordinator & Wellness Sales Consultant

Dental Receptionist

Office Admin/Front Desk

ABA Scheduling Coordinator

Patient Care Coordinator

Front Desk Reception

Patient Services Coordinator

Interventional Radiology Services Coordinator - Full time, daytime

Patient Care Coordinator

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