Educational & Events Program Manager
IAPD – The Performance Plastics Association
Location: Overland Park, KS (In-Office, with Travel up to 20–25%)
Reports To: Director of Meetings & Events
Job Type: Full-Time
About IAPD
IAPD – The Performance Plastics Association represents the performance plastics industry, bringing together distributors, manufacturers, fabricators, manufacturers’ representatives and service providers to advance the industry through education, networking and advocacy.
Our team supports a wide range of in-person and virtual programs throughout the year, including conventions, leadership programs, webinars, committee meetings and industry events across North America.
Position Overview
IAPD is seeking an Educational & Events Program Manager to support the planning and execution of meetings, education programs and member engagement initiatives.
This role is ideal for a highly organized, self-directed professional who enjoys managing the details behind successful events, and building/executing virtual educational programming. The Educational & Events Program Manager will play a key role in registration management, webinar administration, learning management system administration, reporting, customer service and supporting the day-to-day coordination of the association’s meetings and educational offerings.
While this position includes some travel for on-site event support, the primary focus of the role is program management and administration from IAPD headquarters in Overland Park, Kansas. This individual should be comfortable working independently, managing multiple priorities and proactively identifying solutions to challenges as they arise.
The ideal candidate is calm under pressure, detail-oriented, technically capable and takes pride in delivering a high level of service to members, speakers, sponsors and volunteers.
Who Would Be a Good Fit
The ideal candidate brings experience supporting both meetings/events and educational programming, or strong experience in one area paired with genuine professional interest in developing expertise in the other. This role is designed for someone who is excited by the opportunity to work across multiple areas of association programming, including in-person events, virtual education, webinar administration, course development and committee management.
IAPD is willing to train the right candidate on software platforms, workflows and organizational processes that support both educational programming and meetings/events management. The ideal candidate is curious, adaptable and enthusiastic about continuing to build skills across both sides of the role while contributing as a collaborative member of a small, fast-paced association team.
This role also works closely with multiple volunteer committees and task forces throughout the year. The ideal candidate should be comfortable communicating professionally with volunteer leaders, managing timelines and agendas and helping keep committee initiatives moving forward.
Key Responsibilities
Meetings & Event Program Management
- Support the planning and execution of 30+ conferences, regional meetings, leadership programs and virtual events annually
- Manage registration processes through CVENT, iMIS and LMS platforms, including attendee updates, reporting, troubleshooting and customer service
- Coordinate event logistics including speaker communication, food and beverage details, audiovisual coordination, shipping and printing
- Maintain accurate event records, digital files and reporting documentation for all meetings and programs
- Assist with exhibitor and sponsor fulfillment logistics as needed
- Support on-site event execution, registration and program logistics during multi-day events throughout the year
- Track event deadlines, timelines and deliverables to ensure successful execution
- Serve as staff liaison and project manager for assigned committees and task forces, including scheduling meetings, preparing agendas and supporting ongoing initiatives
Educational Programming & LMS Administration
- Serve as the lead administrator for webinar and virtual education programming
- Manage webinar setup, registration integration, reporting, recordings and attendee communication
- Assist in the development and administration of online learning and leadership programs
- Convert printed course materials/content and/or migrate existing webinars into virtual learning experiences and self-paced online courses
- Collaborate with member volunteers and committees on building new educational programming
- Maintain education records, attendance tracking and post-program reporting
- Experience with TopClass and/or Articulate 360 is a plus
Reporting & Systems Management
- Become a primary internal expert in IAPD systems including iMIS, CVENT, LMS platforms and payment processing systems
- Prepare weekly, monthly and annual reports related to meetings, registrations and education programs
- Maintain organized tracking systems and documentation
- Identify process improvements and recommend efficiencies to leadership
Member & Customer Support
- Provide professional, responsive customer service to members, attendees, sponsors, exhibitors, speakers and volunteers
- Respond to registration questions, payment inquiries and program-related requests in a timely and solutions-oriented manner
- Serve as a dependable resource while leadership is traveling
Qualifications & Skills
- Minimum of 3–5 years of professional experience in association management, meetings/events, educational program administration or similar
- Experience working independently in a professional office environment with minimal day-to-day supervision
- Strong organizational skills and exceptional attention to detail
- Ability to manage multiple priorities simultaneously while maintaining accuracy and professionalism
- Strong emotional intelligence and ability to remain composed and solutions-oriented under pressure
- Excellent written and verbal communication skills
- Demonstrated ability to proactively identify issues, communicate concerns and recommend solutions
- Proficiency in Microsoft Office Suite including Outlook, Excel, Word and PowerPoint
- Experience with CRM, AMS, LMS and event registration systems preferred
- Experience managing webinars or virtual education programs strongly preferred
- Experience using AI-powered tools and emerging technologies in a professional setting required, including comfort learning new platforms and applying technology to improve efficiency and workflow management
- Willingness to travel several times per year for multi-day events and conferences
Why Join IAPD?
- Be part of a collaborative, close-knit association team supporting a dynamic and growing industry
- Work on impactful meetings, leadership programs and educational initiatives across North America
- Enjoy a professional office environment with significant autonomy and opportunities for growth
- Receive 100% employer-paid employee health and dental insurance
- Generous PTO and sick time
- 401(k) employer match
- Professional development and industry learning opportunities
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee. Duties and responsibilities may change at any time with or without notice.
Equal Opportunity Statement
IAPD – The Performance Plastics Association is an equal opportunity employer and encourages candidates of all backgrounds to apply.
How to Apply
Please submit your resume and cover letter to Lauren Fredrickson at [email protected].
Qualified candidates selected for interviews may be asked to complete a brief practical exercise related to meetings, educational programming or member communications as part of the interview process.
Pay: $60,000.00 - $72,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Application Question(s):
- Please describe your experience working with CRM, AMS, LMS and/or event registration platforms. Include any systems you have used (such as CVENT, TopClass, Salesforce, etc.) and your level of responsibility within those platforms.
Ability to Commute:
- Overland Park, KS 66206 (Required)
Work Location: In person
