Top 9 Banquet manager Jobs in Kansas

Events Manager
Marriott International, Inc —Overland Park, KS
- $56,000 - $72,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
4d
Banquet Captain
HALLBROOK COUNTRY CLUB —Leawood, KS
- $25 - $30 an hour
- Weekends as needed
- CPR Certification
- Mid-level
- Ability to lift 50 pounds
Food and Beverage Manager - Catering Sales
Legends Global —Wichita, KS
- Extended hours
- ServSafe
- Ability to walk for extended periods
- Writing skills
10d
Banquet Captain
Margaritaville Hotel Kansas City —Kansas City, KS
- Part-time
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Banquet Captain
Crestview Country Club —Wichita, KS
- $18 - $20 an hour
- Full-time
- Restaurant
- Entry level
Quick Apply
Banquet Captain
Holiday Inn Hotel & Suites —Overland Park, KS
- Full-time
- Mid-level
- Hotel
- Team management
- Paid training
- Dental insurance
Quick Apply
Catering Supervisor
Sodexo —Manhattan, KS
- $16 - $22 an hour
- Online Application
- Mid-level
- Driver's License
- University
- Paid holidays
- Health insurance

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Banquet Captain
HALLBROOK COUNTRY CLUB —Leawood, KS
Works with Food and Beverage Management team to develop and implement continuous improvement training. CPR and AED certification a plus.
$25 - $30 an hour
Banquet Captain
Crestview Country Club —Wichita, KS
Helping guests find their seats. Ensuring that all guests are satisfied with their meals and drinks. Responding to questions, complaints, and special requests.
$18 - $20 an hour
Quick Apply

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Director of Banquets - Hilton Columbus
Hilton —Columbus, OH
Uphold regulatory compliance: Ensure adherence to health, safety, sanitation, and alcohol awareness standards, maintaining a safe and comfortable environment…
Catering Services Manager
The Junto —Columbus, OH
Monitor group room blocks and pick up, generate detailed resumes for operating departments. Maintain detailed accounts and communications of contracts, event…
$55,000 - $60,000 a year

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banquet manager jobs near kansas

Events Manager

Marriott International, Inc -
Overland Park, KS

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Job Details

Full-time
$56,000 - $72,000 a year
4 days ago

Qualifications

Customer follow-ups
Sales revenue Forecasting
Team member evaluation
Operations management
Hotel event planning
Greeting customers
Customer satisfaction tracking
Associate's degree in Business Administration
Performance feedback (performance evaluation method)
Mid-level
High school diploma or GED
Hotel room assignment management
Continuous improvement
Hospitality Management
Meeting facilitation
Progress management
Business Administration
Billing issue inquiries
1 year
Hotel and accommodations guest complaints handling
Customer satisfaction improvement
Business
Suggestive selling
Event customer service
Sales follow-up
Event sales

Full Job Description

Additional Information
Job Number26089767
Job CategoryEvent Management
Location6100 College Blvd, Overland Park, Kansas, United States, 66211
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $56,000-$72,000 annually
Bonus Eligible: Y

JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

Adheres to all standards, policies, and procedures.

Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

Manages group room blocks and meeting space for average to large-sized assigned groups.

Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.

Uses his/her judgment to integrate current trends in event management and event design.

Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

Participates in customer site inspections and assists with the sales process as necessary.

Performs other duties as assigned to meet business needs.

Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

Empowers employees to provide excellent customer service.

Sets a positive example for guest relations.

Coordinates and communicates event details both verbally and in writing to the customer and property operations.

Makes presence known to customer at all times during this process.

Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

Follows up with customer post-event.

Responds to and handles guest problems and complaints.

Uses personal judgment and expertise to enhance the customer experience.

Stays available to solve problems and/or suggest alternatives to previous arrangements.

Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Interacts with guests to obtain feedback on product quality and service levels.

Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

Assists in the sales process and revenue forecasting for customer groups.

Up-sells products and services throughout the event process.

Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

Reviews comment cards and guest satisfaction results with employees.

Observes service behaviors of employees and provides feedback to individuals and/or managers.

Assists in the development and implementation of corrective action plans.

Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

Works with the property staff and customers to address operational challenges associated with his/her group.

Performs other duties as assigned to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

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banquet manager jobs in kansas

Events Manager

Banquet Captain

Food and Beverage Manager - Catering Sales

Banquet Captain

Banquet Captain

Banquet Captain

Catering Supervisor

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