Top 5 Emergency management coordinator Jobs in Kansas

Overnight Emergency Response Center Coordinator
HighGround —Lenexa, KS
- $23 - $26 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- English
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
14d
Emergency Response Center Coordinator
HighGround —Lenexa, KS
- $20 - $23 an hour
- Full-time
- Microsoft Outlook
- English
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Program Coordinator (Emergency Preparedness)-Health Department
Unified Government of Wyandotte County/Kansas City, KS —Wyandotte County, KS
- $27.54 an hour
- Weekends as needed
- Customer service
- Pass drug screening
- Public speaking
LEVEL IV TRAUMA & EMERGENCY PREPAREDNESS COORDINATOR - FT
Gove County Medical Center —Quinter, KS
- Full-time
- RN License
- Public speaking
- Senior level
Level IV Trauma & Emergency Preparedness Coordinator
HaysMed —Quinter, KS
- Full-time
- RN License
- Hospital
- Public speaking

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Emergency Management Specialist
Kansas State University —Manhattan, KS
A bachelor’s degree in emergency management, emergency response, public safety, public health, criminal justice, public administration, or closely related field…
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Emergency Management Professional
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Evaluating instructor performance during classroom, virtual, and field-based training deliveries. Selected professionals will participate in curriculum reviews,…
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Overnight Emergency Response Center Coordinator

HighGround
Lenexa, KS

Quick Apply

Job Details

Full-time
$23 - $26 an hour
14 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
English
CRM system proficiency

Full Job Description

Job Title: Overnight Emergency Response Center Coordinator – Overnight Shift (Water Mitigation / Emergency Services)

Job Type: Full-Time
Schedule: Overnight Shift (12:00 AM – 9:00 AM EST or 11:00 PM – 8:00 AM CST)
Work Arrangement: Hybrid (In-Office & Remote)
Weekend Requirement: Candidates must be available to work at least one day each weekend - either a Saturday or Sunday.

About Us

We are a leading multi-brand company in the water mitigation industry, providing fast, reliable support to customers during emergency situations. Our team plays a critical role in helping homeowners and businesses navigate stressful events with professionalism, urgency, and care.

Position Overview

We are seeking a dependable and detail-oriented Emergency Response Center Coordinator to support overnight inbound call operations and ensure customers receive timely, accurate assistance during emergency situations. This role is responsible for handling incoming service requests, gathering critical information, coordinating communication with service teams, and maintaining accurate records across multiple brands and workflows.

This position requires the ability to work overnight hours in a fast-paced environment while maintaining professionalism, urgency, and accuracy. The ideal candidate is calm under pressure, highly organized, and committed to delivering excellent customer service while following structured processes and procedures.

This is a hybrid role that combines both in-office and remote work based on business needs and scheduling requirements.

Key Responsibilities

Handle inbound calls from customers needing water mitigation and emergency services
Gather and document critical job information accurately and efficiently
Route calls and job details to theappropriate serviceteams
Follow established scripts, workflows, and brand-specific procedures
Maintainaccuraterecords in CRM and communication systems
Coordinate communication between customers, technicians, and internal teams
Monitor active jobs andassistwith updates as needed
Escalate urgent or unresolved issues to leadership when appropriate
Support departmental goals related to response times, service quality, and customer experience
Maintain professionalism and empathy during high-stress customer interactions
Assistwith administrative and operational tasks as assigned

Qualifications

1+ years of call center, dispatch, customer service, or coordination experience
Strong verbal and written English communication skills
Ability to remain calm and professional in high-pressure situations
Strong attention to detail and ability to follow structured processes
Excellent multitasking and organizational skills
Reliable, punctual, and dependable work ethic
Comfortable using CRM systems and tools such as Microsoft Outlook, Teams, and RingCentral
Ability to work overnight shifts consistently
Ability to work a hybrid schedule consisting of both remote and in-office work
Availability to work at least oneday each weekendin accordance withthe needs of the business

Preferred Qualifications

Experience in water mitigation, restoration, or emergency services
Experience supporting multiple brands, clients, or workflows
Prior dispatching or scheduling experience
Bilingual communication skills are a plus

Benefits

Choice of 4 medical plans, including one $0-cost plan for employees
FSA medical and dependent spending account
HSA available with high-deductible plan
Vision and dental insurance (multiple plan options available)
Company-paid short-term and long-term disability
Company-paid life insurance
401(k) with company matching
Additionalbenefits including hospital, critical illness, and accident coverage
Paid time off and company holidays

Quick Apply

Refine Your Search

emergency management coordinator jobs in kansas

Overnight Emergency Response Center Coordinator

Emergency Response Center Coordinator

Program Coordinator (Emergency Preparedness)-Health Department

LEVEL IV TRAUMA & EMERGENCY PREPAREDNESS COORDINATOR - FT

Level IV Trauma & Emergency Preparedness Coordinator

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