Top 59 Service desk support Jobs in Kansas

IT Service Desk Analyst
Buchanan Technologies —Wichita, KS
- $29,120 a year
- Weekends as needed
- Background check
- English
- Windows
- Health insurance
- 401(k)
Quick Apply
3d
IT Service Desk Analyst (Afterhours)
Buchanan Technologies —Wichita, KS
- $32,032 a year
- 12 hour shift
- English
- Office
- Windows
- Health insurance
- 401(k)
Quick Apply
6d
IT Service Desk Support Staff I
Terracon —Olathe, KS
- $22.25 - $31.25 an hour
- High school diploma or GED
- Driver's License
- Military encouraged
- Paid holidays
- Health insurance
Help Desk I Specialist
Berlin-Wheeler, Inc. —Topeka, KS
- $16 - $18 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
Quick Apply
IT Support Technician I (Level 1) - Admin Center
Derby Public Schools (KS) —Derby, KS
- $21.59 - $26.89 an hour
- Overtime
- Research
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Information Systems Support Analyst
Astra Bank —Abilene, KS
- $24 - $25 an hour
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
IT Help Desk Support Technician
Central Computer Distribution —Olathe, KS
- $54,000 - $72,000 a year
- Full-time
- Background check
- Azure
- 6 years
- Health insurance
- Paid time off
Quick Apply
CUSTOMER SERVICE TECHNICIAN - 1st shift
SALES DATA INC —Hutchinson, KS
- $18 - $20 an hour
- Weekends as needed
- Bilingual
- Computer literacy
- Windows
CUSTOMER SERVICE TECHNICIAN - 2nd Shift
SALES DATA INC —Hutchinson, KS
- $18 - $20 an hour
- Weekends as needed
- Bilingual
- Computer literacy
- Windows
CUSTOMER SERVICE TECHNICIAN - 3rd Shift
SALES DATA INC —Hutchinson, KS
- $18 - $20 an hour
- Weekends as needed
- Bilingual
- Computer literacy
- Windows
Reactive Service Desk/ Sr. Help Desk Engineer
Onsite Logic —Lenexa, KS
- $55,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Associate's degree
Quick Apply
IT Help Desk Tech
CybertronIT —Wichita, KS
- $30,000 - $40,000 a year
- Full-time
- Customer service
- Windows
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Help Desk Analyst
Newman Regional Health —Emporia, KS
- Part-time
- Associate's degree
- Entry level
- Loan repayment program
- Disability insurance
Information Technology Technician
Huyett —Minneapolis, KS
- $21 - $27 an hour
- Full-time
- Computer Science
- Computer literacy
- Mid-level
- Profit sharing
- Paid holidays
12d
IT Triage & Limited Field Support Specialist
Imagine IT —Garden City, KS
- $19.23 - $24.77 an hour
- Full-time
- Hybrid work
- Driver's License
- Continuous improvement
- Travel
- Health savings account
- Health insurance
Tech Support Representative
Aptora Corporation —Lenexa, KS
- $17 - $21 an hour
- 8 hour shift
- Office
- Windows
- SQL
- Paid holidays
- Health insurance
Systems Analyst
Meriplex —Overland Park, KS
- Azure
- Mid-level
- Communication skills
Quick Apply
Technology Support Specialist
St. John-Hudson USD 350 —St. John, KS
- $16 - $20 an hour
- Part-time
- Mid-level
- Windows
- Analysis skills
Quick Apply
12d
Analyst I, Service Desk
AMC Theatres —Leawood, KS
- $19.50 - $21.00 an hour
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
Quick Apply
2d
Help Desk Technician
Advisors Excel —Topeka, KS
- Weekends as needed
- Microsoft Excel
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply

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service desk support jobs near kansas

IT Service Desk Analyst

Buchanan Technologies -
Wichita, KS

Quick Apply

Job Details

Full-time
$29,120 a year
3 days ago

Benefits

Health insurance
401(k)
Paid time off
401(k) matching

Qualifications

Serving clients
Smartphone (troubleshooting support)
English
Windows
Printer (troubleshooting support)
Email configuration (technical support)
Attention to detail
Productivity software support
Desktop (troubleshooting support)
Desktop applications
Productivity software
Desktop administration
Peripheral hardware support
Mobile devices

Full Job Description

IT Service Desk Analyst

Position Description:

The Service Desk Analyst provides support for the client's internal network, hardware, and applications via phone, chat, and email. The support provided includes troubleshooting and resolving issues regarding network connectivity, application issues, desktop issues, proprietary applications, mobile devices, and PC support.

Essential Duties/Responsibilities:

Respond to telephone calls, emails, and personal requests for technical support from internal business partners in a fast and friendly manner. The ability to explain technical situations to non-technical individuals is essential.
Troubleshoot and support software applications, and various hardware/software configurations and run appropriate testing and diagnostics.
Identify, research, and resolve technical problems. Escalate problems to other support teams when necessary for the resolution.
Document incidents/problems, troubleshooting steps taken, and comments in a ticketing management system.
Work in a fast-paced environment, able to adapt to frequent change, and be available to work a flexible schedule.
Work with diverse groups and individuals to set goals, establish priorities, and resolve issues.

Required Skills:

Ability to demonstrate a solid understanding of basic network components and concepts.
Ability to provide support to end-users on a variety of topics including Windows and Mac Operating Systems, MS Office, printers, mobile devices, and email issues.
Self-motivated and professional with excellent written and verbal communication skills
Strong problem-solving/analytical abilities.
Strong commitment to quality customer service.
Ability to work independently and follow directions and best practices.
Attention to detail and ability to multi-task while talking to customers.
Candidates must be able to work shifts, holidays, and weekends.
Strong English (oral and written).
Previous call center, customer service, or technical support experience is an asset.
Possess technical training/certifications or be willing to complete basic certifications after hiring.

Come Work With Us!About Buchanan Technologies:

Since Buchanan’s inception over 30 years ago, we have operated on 5 core values – People Matter, Customers Matter, Principles Matter, Community Matters, and Every Interaction Matters. These values are represented across each facet of the company, from employee relations to client service delivery to corporate social responsibility initiatives and beyond.

Why Work at Buchanan?

At Buchanan Technologies, we offer a great employment experience with a fun but professional work environment, competitive salary, and various employee career advancement programs that add value to your skills and daily life. If you are excited about being part of an energetic team where your contributions are appreciated and hard work is recognized, Buchanan is the place for you.

Things We Are Passionate About

We are passionate about providing top-tier technology services to our customers and clients and fostering a culture of continuous learning for our employees. We are a people-centric company, focused on growth and diversity for our workforce. Come join us and let’s build something amazing together.

Buchanan Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or genetics. In addition to federal law requirements, Buchanan Technologies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Pay: $29,120.00 per year

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off

Ability to Commute:

Wichita, KS 67226 (Required)

Work Location: In person

Quick Apply

Refine Your Search

service desk support jobs in kansas

IT Service Desk Analyst

IT Service Desk Analyst (Afterhours)

IT Service Desk Support Staff I

Help Desk I Specialist

IT Support Technician I (Level 1) - Admin Center

Information Systems Support Analyst

IT Help Desk Support Technician

CUSTOMER SERVICE TECHNICIAN - 1st shift

CUSTOMER SERVICE TECHNICIAN - 2nd Shift

CUSTOMER SERVICE TECHNICIAN - 3rd Shift

Reactive Service Desk/ Sr. Help Desk Engineer

IT Help Desk Tech

Help Desk Analyst

Information Technology Technician

IT Triage & Limited Field Support Specialist

Tech Support Representative

Systems Analyst

Technology Support Specialist

Analyst I, Service Desk

Help Desk Technician

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