Top 15 technical support analyst Jobs in kansas

IT Service Desk Analyst (Afterhours)
Buchanan Technologies —Wichita, KS
- $32,032 a year
- 12 hour shift
- English
- Office
- Windows
- Health insurance
- 401(k)
Quick Apply
9d
IT Service Desk Analyst
Buchanan Technologies —Wichita, KS
- $29,120 a year
- Weekends as needed
- Background check
- English
- Windows
- Health insurance
- 401(k)
Quick Apply
6d
Systems Analyst
Meriplex —Overland Park, KS
- Azure
- Mid-level
- Communication skills
Quick Apply
Technical Support Analyst
Shamrock Trading Corporation —Overland Park, KS
- Full-time
- Bachelor of Science
- Writing skills
- English
- Dental insurance
- 401(k)
Quick Apply
Information Systems Support Analyst
Astra Bank —Abilene, KS
- $24 - $25 an hour
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
Help Desk Analyst
Newman Regional Health —Emporia, KS
- Part-time
- Associate's degree
- Entry level
- Loan repayment program
- Disability insurance
Help Desk Analyst 1
Garmin International, Inc. —Olathe, KS
- Full-time
- Research
- Office
- High school diploma or GED
9d
Management Analyst I - COMCARE
Sedgwick County —Wichita, KS
- $23.99 an hour
- Full-time
- Office
- Driver's License
- Computer skills
- Retirement plan
Analyst I, Service Desk
AMC Theatres —Leawood, KS
- $19.50 - $21.00 an hour
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
Quick Apply
6d
IT Support Desk Analyst - Pittsburg, KS
Watco Companies, LLC —Pittsburg, KS
- Mid-level
- Analysis skills
- Bachelor's degree
- Opportunities for advancement
Quick Apply
Desktop Support Analyst I
Jacam Catalyst LLC —Sterling, KS
- Mid-level
- Office
- High school diploma or GED
Quick Apply
5d

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IT Service Desk Analyst (Afterhours)
Buchanan Technologies —Wichita, KS
Respond to telephone calls, emails, and personal requests for technical support from internal business partners in a fast and friendly manner.
$32,032 a year
Quick Apply
9d
IT Service Desk Analyst
Buchanan Technologies —Wichita, KS
Respond to telephone calls, emails, and personal requests for technical support from internal business partners in a fast and friendly manner.
$29,120 a year
Quick Apply
6d

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Desktop Analyst
Elevance Systems —Hilliard, OH
To log all calls on the call logging system. Help desk: 1 year (Preferred). Strong desktop support knowledge including hardware, software, and networking…
$24 - $25 an hour
Quick Apply
Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply

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technical support analyst jobs near kansas

IT Service Desk Analyst (Afterhours)

Buchanan Technologies -
Wichita, KS

Quick Apply

Job Details

Full-time
$32,032 a year
9 days ago

Benefits

Health insurance
401(k)
Paid time off

Qualifications

Mobile device support
Serving clients
English
Windows
Printer (troubleshooting support)
Microsoft Office
Email configuration (technical support)
Attention to detail
Productivity software support
Desktop (troubleshooting support)
Desktop applications
Desktop administration
Peripheral hardware support
Mobile devices

Full Job Description

IT Service Desk Analyst

Position Description:

The Service Desk Analyst provides support for the client's internal network, hardware, and applications via phone, chat, and email. The support provided includes troubleshooting and resolving issues regarding network connectivity, application issues, desktop issues, proprietary applications, mobile devices, and PC support.

Essential Duties/Responsibilities:

Respond to telephone calls, emails, and personal requests for technical support from internal business partners in a fast and friendly manner. The ability to explain technical situations to non-technical individuals is essential.
Troubleshoot and support software applications, and various hardware/software configurations and run appropriate testing and diagnostics.
Identify, research, and resolve technical problems. Escalate problems to other support teams when necessary for the resolution.
Document incidents/problems, troubleshooting steps taken, and comments in a ticketing management system.
Work in a fast-paced environment, able to adapt to frequent change, and be available to work a flexible schedule.
Work with diverse groups and individuals to set goals, establish priorities, and resolve issues.

Required Skills:

Ability to demonstrate a solid understanding of basic network components and concepts.
Ability to provide support to end-users on a variety of topics including Windows and Mac Operating Systems, MS Office, printers, mobile devices, and email issues.
Self-motivated and professional with excellent written and verbal communication skills
Strong problem-solving/analytical abilities.
Strong commitment to quality customer service.
Ability to work independently and follow directions and best practices.
Attention to detail and ability to multi-task while talking to customers.
Candidates must be able to work shifts, holidays, and weekends.
Strong English (oral and written).
Previous call center, customer service, or technical support experience is an asset.
Possess technical training/certifications or be willing to complete basic certifications after hiring.

Come Work With Us!About Buchanan Technologies:

Since Buchanan’s inception over 30 years ago, we have operated on 5 core values – People Matter, Customers Matter, Principles Matter, Community Matters, and Every Interaction Matters. These values are represented across each facet of the company, from employee relations to client service delivery to corporate social responsibility initiatives and beyond.

Why Work at Buchanan?

At Buchanan Technologies, we offer a great employment experience with a fun but professional work environment, competitive salary, and various employee career advancement programs that add value to your skills and daily life. If you are excited about being part of an energetic team where your contributions are appreciated and hard work is recognized, Buchanan is the place for you.

Things We Are Passionate About

We are passionate about providing top-tier technology services to our customers and clients and fostering a culture of continuous learning for our employees. We are a people-centric company, focused on growth and diversity for our workforce. Come join us and let’s build something amazing together.

Buchanan Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or genetics. In addition to federal law requirements, Buchanan Technologies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Pay: $32,032.00 per year

Benefits:

401(k)
Health insurance
Paid time off

People with a criminal record are encouraged to apply

Application Question(s):

Position is required to be on-site at the Wichita office, are you able to work 100% on-site?
2 vacancies available for a days team OR a nights team. Are you available for 3-4 shifts weekly (12-hr shifts) on either a days or nights team?

Work Location: In person

Quick Apply

Refine Your Search

technical support analyst jobs in kansas

IT Service Desk Analyst (Afterhours)

IT Service Desk Analyst

Systems Analyst

Technical Support Analyst

Information Systems Support Analyst

Help Desk Analyst

Help Desk Analyst 1

Management Analyst I - COMCARE

Analyst I, Service Desk

IT Support Desk Analyst - Pittsburg, KS

Desktop Support Analyst I

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