Top 180 It support Jobs in Kansas City, Ks

Desktop Support Technician
Sanametrix —Kansas City, MO
- $55,000 - $62,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Data Center Technician 1
DataBank —Lenexa, KS
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Website Support Coordinator
Builder Designs —Olathe, KS
- $45,000 - $55,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- Business development
- Profit sharing
- Paid holidays
Quick Apply
IT Retail Service Support Manager
Busey Bank —Leawood, KS
- $63,000 - $87,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Profit sharing
- Wellness program
Quick Apply
Desktop Support Tech I
The University of Kansas Health System —Lenexa, KS
- Full-time
- Hospital
- Windows
- High school diploma or GED
Service Desk Tech I
The University of Kansas Health System —Kansas City, KS
- On call
- Hospital
- High school diploma or GED
- In-person
IT Service Desk Support Staff I
Terracon —Olathe, KS
- Research
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
IT Support Technician
Commercial Capital Company, LLC. —Lenexa, KS
- Experience equivalent to degree accepted
- Associate's degree
- Entry level
Quick Apply
IT Support Technician
LightEdge —Kansas City, MO
- Windows
- High school diploma or GED
- Organizational skills
Information Technology Support Tech
Legends Global —Kansas City, MO
- Part-time
- Computer science
- Computer Science
- Mid-level
14d
IT Support Specialist - Kauffman Stadium - Concessions
Aramark —Kansas City, MO
- Part-time
- Computer science
- Computer Science
- Mid-level
IT Support Specialist
Cerris, Inc. —Kansas City, MO
- Research
- Mid-level
- Office
Quick Apply
IS Site Analyst
Saint Luke's Health System —Kansas City, MO
- Full-time
- Hospital
- No experience needed
- Mentoring
- Health insurance
- Tuition reimbursement
6d
Solution Support Analyst
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Opportunities for advancement
IT TIER I - Kansas City, MO
Nostrum Laboratories —Kansas City, MO
- Overtime
- Computer literacy
- Research
- Office
On-site Technology Support Technician
EY —Kansas City, MO
- $46,800 - $96,500 a year
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Service Desk Application support
Futran Solutions —Overland Park, KS
- $25.42 - $35.00 an hour
- Contract
- 5 years
- SQL
- Senior level
Quick Apply
7d
IT Support Assistant
Heartland Center For Behavioral Change —Kansas City, MO
- $23.00 - $24.47 an hour
- Full-time
- Background check
- Google Workspace
- Computer Science
Quick Apply
8d
Technical Support Analyst
Wellsky —Overland Park, KS
- Full-time
- Salesforce
- Mid-level
- Office
- Paid holidays
- Health insurance
8d
Desktop Administrator
Longfinch Technology —Kansas City, KS
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- In-person
- 4 years
- Health insurance
- Dental insurance
Quick Apply
7d

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it support jobs near kansas city, ks

Desktop Support Technician

Sanametrix -
Kansas City, MO

Quick Apply

Job Details

Full-time
$55,000 - $62,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Serving clients
IT service management
iOS
Windows
High school diploma or GED
Bachelor's degree
Computer hardware
Remote access software
Customer support ticket management
Customer support
Ticketing system technical support
Mobile devices

Full Job Description

Desktop Support Technician

**** US Citizenship is required *****

This position is available in June

Job Summary:

Sanametrix is a minority-owned small business headquartered in Arlington, Virginia. We specialize in providing focused research and analysis, technology, and program support solutions to federal agencies.

Sanametrix is currently identifying qualified candidates for an on-site Desktop Support Specialist position located in Kansas City, Missouri.

This is a full-time position with a work schedule of 8:00 AM EST to 5:00 PM EST, Monday through Friday onsite

Job Responsibilities:

· Configure, install, and support desktop computers, laptop computers, handheld devices, monitors, portable data storage devices, and other general peripherals.

· Provide enhanced desktop and end user support service to VIP customers.

· Maintain a professional attitude and appearance, while consistently providing excellent customer service. Examples of these qualities are a good work ethic, assisting team members when needed, and being a positive contributor to the workplace environment.

· Consistent, dependable customer service to clients and colleagues in person, on the phone, in written communications, and on video communications.

· Able to work well under pressure and to meet deadlines with calm and poise.

· Relocate IT equipment including desktop computers, monitors, portable data storage devices, and other general peripherals.

· Configure IT devices for secure operation, including installation of security software, software updates, and other configurations as required.

· Connect and configure IT devices to use computer networks.

· Diagnose hardware and software failures, communicate the remediation plans to users, and provide status updates.

· Provide software support for users (as identified by the task), including basic to advanced software operations and general use of computers and peripherals.

· Support desktop maintenance, including inventory and software distribution, and security maintenance, including virus updates and patch management.

· Provide virtual assistance sessions using Windows Remote Assistance and Apple Remote Desktop.

· Develop end-user documentation and instructions.

· Contribute knowledge and updated information to maintain the Desktop Support SOPs and Training manuals for support.

· Support disaster recovery and adapt to various types of situations, clients, and tools.

· Use an IT ticket system, is responsible for receiving and tracking trouble tickets and requests, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved, and closed out with the customer and in the system.

· Track and update the movement of all IT assets (laptops, desktops, printers, etc.) within the stipulated database and within time constraints.

· Stay in regular communication throughout the day with other tiers of support and Management staff.

· Participates in troubleshooting of issues with the drive towards root cause identification.

Required Skills, Qualifications, Certifications:

· Must be able to obtain and maintain a 6C Public Trust security clearance.

· Six (6) or more years of technical support experience or a bachelor’s degree in a technical discipline with three (3) or more years technical support experience. Technical support is defined as experience with current desktop and laptop computers and various operating systems to include one or more of the following: Windows 11, Mac OS 15, and Microsoft Office suite.

Experience using ticketing system (preferably ServiceNOW)
Strong customer service and equipment support skills
Strong written and oral communications
ITIL foundations certification or ability to obtain certification within 6 months

Desired Skills, Qualifications, Certifications:

· Dell Certified Technician

· Help Desk Institute (HDI)

· CompTIA A+

· CompTIA Network+

· CompTIA Security++

· BA/BS in a technical discipline

· MCSA: Windows 11

· MCSE: Desktop Infrastructure

· MCDST: Microsoft Certified Desktop Support Technician

· ITIL Certification

Job Type: Full-time

Pay: $55,000.00 - $62,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer support: 1 year (Preferred)
Windows: 1 year (Preferred)
iOS: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in kansas city, ks

Desktop Support Technician

Data Center Technician 1

Website Support Coordinator

IT Retail Service Support Manager

Desktop Support Tech I

Service Desk Tech I

IT Service Desk Support Staff I

IT Support Technician

IT Support Technician

Information Technology Support Tech

IT Support Specialist - Kauffman Stadium - Concessions

IT Support Specialist

IS Site Analyst

Solution Support Analyst

IT TIER I - Kansas City, MO

On-site Technology Support Technician

Service Desk Application support

IT Support Assistant

Technical Support Analyst

Desktop Administrator

I want to receive the latest job alert for it support in kansas city, ks

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