Top 818 Customer experience agent Jobs in Kansas City, Mo

Customer Service Agent Part Time
American Airlines —Kansas City, MO
- From $20.23 an hour
- Overtime
- Bilingual
- Background check
- Pass drug screening
- Health insurance
- Dental insurance
2d
Senior Lead MitigationTechinician
Sage Restoration —Lenexa, KS
- From $25 an hour
- Weekends as needed
- Management
- Office
- Residential
- Health insurance
- Paid time off
Quick Apply
9d
Insurance Sales Representative (Training Provided)
Colonial Life & Accident Insurance Co. —Overland Park, KS
- $50,000 - $80,000 a year
- Full-time
- Background check
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Account Manager
Armed Forces Insurance —Leavenworth, KS
- $49,000 - $58,000 a year
- Microsoft Outlook
- Bachelor of Science
- Mid-level
- Paid holidays
- Disability insurance
Insurance Account Manager
Farmers Insurance - Olker Agency —Kansas City, MO
- $63,441.77 - $74,359.99 a year
- Full-time
- Customer service
- Office
- In-person
- Paid training
- Health insurance
Quick Apply
Underwriting Analyst (P&C Insurance)
Global Aerospace —Overland Park, KS
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Basic math
- Profit sharing
- Health savings account
Quick Apply
2d
Tax Expert - Expert Center (Midwest)
Intuit —Overland Park, KS
- $27 - $41 an hour
- Monday to Friday
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
3d
Territory Field Lead
TROC —Independence, MO
- $52,000 - $60,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
- Opportunities for advancement
Quick Apply
9d
Insurance Sales Associate
Everlife —Independence, MO
- $70,000 - $100,000 a year
- Part-time
- Military
- Construction experience
- In-person
- Work from home
- Flexible schedule
Quick Apply
2h
Real Estate Sales Agent (Investment Properties)
New Western —Kansas City, MO
- From $93,000 a year
- Full-time
- Hybrid work
- Customer service
- Office
- Real Estate License
Quick Apply
Relationship Advisor-Personal Banker (New Location)
MAZUMA CREDIT UNION —Kansas City, MO
- $18 - $20 an hour
- Extended hours
- Mid-level
- Office
- High school diploma or GED
- AD&D insurance
- Paid holidays
Sales, LSP
Allstate Insurance —Shawnee, KS
- $60,000 - $100,000 a year
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Sales Manager - Commercial Real Estate
Reece Nichols Realty —Leawood, KS
- 6 years
- Writing skills
- Mid-level
- Health savings account
- Health insurance
Property Field Adjuster - St. Louis, MO
National General —Kansas City, MO
- $53,500 - $111,550 a year
- Online Application
- Hybrid work
- Mentoring
- US work authorization
- Fair chance
Farmers Licensed Insurance Sales
Christopher Glover Farmers Insurance —Leawood, KS
- $50,000 - $70,000 a year
- Full-time
- Customer service
- No experience needed
- Office
- Paid holidays
- Paid time off
Quick Apply
Property Leasing Agent
STONEHEDGE TOWNHOMES —Kansas City, KS
- $18 - $20 an hour
- 8 hour shift
- Local
- Mid-level
- High school diploma or GED
Quick Apply
Leasing Agent
Pointe at City Center Apartments —Lenexa, KS
- $16 - $17 an hour
- Full-time
- Background check
- Customer service
- Residential
- Health insurance
- Dental insurance
Quick Apply
4d
Licensed Sales Professional (LSP) - MO
Allstate —Missouri
- $36,000 - $100,000 a year
- Full-time
- In-person
- Communication skills
- Entry level
Sales Manager, Life Insurance
Kemper Insurance —Independence, MO
- $25,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Entry Level Insurance Sales Agent
Performance Matters Associates —Kansas City, KS
- $60,000 - $80,000 a year
- Full-time
- No experience needed
- High school diploma or GED
- Driver's License
- Health insurance
- Opportunities for advancement
Quick Apply

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Customer Service Agent Part Time

American Airlines -
Kansas City, MO

Apply Now

Job Details

Part-time
From $20.23 an hour
2 days ago

Benefits

Health insurance
Dental insurance
Flexible spending account
On-the-job training
Employee assistance program
Vision insurance
Benefits from day one
Pet insurance

Qualifications

Bilingual
Customer communication
Driver's License

Full Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $20.23 per hour.

What you'll do

These are the essential functions of the job

This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
Issue, reissue and refund passenger tickets
Book, ticket and confirm flight reservations
Rebook passengers on oversold flights and during irregular operations
Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades
Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh
Perform passenger boarding, including ticket lift and/or boarding pass lift/verification
Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria
Operate jetways/bridges for purposes of boarding and deplaning passengers
Make boarding and departure gate announcements
Deliver domestic/international flight documents
Perform passenger service flight close-out procedures
Accept, check and tag passengers’ baggage at resolution centers, full-service ticket counters, and first class ticket counters
Maintain timeline of flight boarding process
Perform customer service on the job training
Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations
Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters
Queue lines at ticket counter kiosks and ticket counters
Clear/verify international documents at kiosk in the ticket counter area and activation stations
Accept and activate passengers’ self-tagged bags at activation stations
Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors
Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts
Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements.
Respond and assist during security and/or emergency situations
Provide connecting passengers with gate information
Provide quality customer service in a professional manner and in accordance with American’s guidelines.
Adhere to company policies, procedures, and performance standards.
Complete job-relevant trainings
Adhere to government regulations (e.g. DOT, FAA, TSA)
Use multiple internal resources/systems including during customer interactions
Wear uniforms as required by company policy

Reasonable accommodations may be made for qualifying individuals with disabilities.

Depending on your airport size, you may also do the following:

Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

High school diploma or GED or international equivalent
Bilingual language skills required in some locations
Applicable valid driver’s license as required by local authorities
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
Must be authorized to work in the U.S.

Preferred Qualifications- Education & Prior Job Experience

Working knowledge of Sabre or any other Passenger Service System
Previous face to face Customer Service experience
Working in a fast pace environment

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Apply Now

Refine Your Search

customer experience agent jobs in kansas city, mo

Customer Service Agent Part Time

Senior Lead MitigationTechinician

Insurance Sales Representative (Training Provided)

Account Manager

Insurance Account Manager

Underwriting Analyst (P&C Insurance)

Tax Expert - Expert Center (Midwest)

Territory Field Lead

Insurance Sales Associate

Real Estate Sales Agent (Investment Properties)

Relationship Advisor-Personal Banker (New Location)

Sales, LSP

Sales Manager - Commercial Real Estate

Property Field Adjuster - St. Louis, MO

Farmers Licensed Insurance Sales

Property Leasing Agent

Leasing Agent

Licensed Sales Professional (LSP) - MO

Sales Manager, Life Insurance

Entry Level Insurance Sales Agent

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Intro

Why you'll love this job

What you'll do

All you'll need for success

What you'll get

Feel free to be yourself at American

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