Top 213 Customer service collections representative Jobs in Kansas City, Mo

Account Servicing Representative I
UGA Finance —Parkville, MO
- Full-time
- High school diploma or GED
- Ability to sit for extended periods
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
10d
Customer Service Representative - Collections
Commerce Bank —Kansas City, MO
- $18.00 - $20.50 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Health insurance
- Dental insurance
Customer Service Specialist
City of Kansas City —Kansas City, MO
- $19.27 - $28.01 an hour
- Email
- Background check
- Pass drug screening
- Research
- Paid parental leave
- Paid holidays
3d
Supported Employment Program Case Manager
COMMUNITY SERVICES LEAGUE OF JACKSON COUNTY —Independence, MO
- $46,098 - $58,306 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Contact Us, Collections Representative
Blitt and Gaines, P.C. —Kansas City, MO
- Microsoft Outlook
- Computer literacy
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Consumer Access Specialist Full Time Days
AdventHealth Shawnee Mission —Shawnee Mission, KS
- $17.40 - $27.84 an hour
- Full-time
- Spanish
- Hospital
- HIPAA
- Paid parental leave
- Disability insurance
Collections Specialist
TrueML —Lenexa, KS
- $20 an hour
- Full-time
- High school diploma or GED
- Travel
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Patient Representative
CareNow —Lees Summit, MO
- Full-time
- Urgent Care
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Government Survey Interviewer
Noor WFS —Kansas City, MO
- $20.53 an hour
- Spanish
- BLS Certification
- English
- Paid training
- Commuter assistance
Quick Apply
Right of Way Inspector
WaterOne —Lenexa, KS
- $29.52 - $44.27 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- AD&D insurance
COST ACCOUNTING & COORDINATOR MANAGER
SMITH & LOVELESS INC —Lenexa, KS
- Weekends as needed
- Background check
- Bachelor of Science
- Office
- Profit sharing
- Health savings account
Quick Apply
Assistant Property Manager, Multifamily
Cushman & Wakefield —Raymore, MO
- $19.55 - $23.00 an hour
- Full-time
- Sales
- Computer literacy
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
8d
Lab Technician 2
Pace Analytical Services —Lenexa, KS
- $20 an hour
- Full-time
- Writing skills
- English
- Research
- Wellness program
- Health savings account
8d
Assistant Property Manager, Multifamily
Cushman & Wakefield —Olathe, KS
- $21.25 - $25.00 an hour
- Full-time
- Sales
- Computer literacy
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
8d
Outside Sales Representative - Trusses
US LBM Holdings —Kansas City, MO
- Full-time
- Up to 50% travel
- Ability to walk for extended periods
- Research
Quick Apply
Clinic Support Representative - Independence
Swope Health —Independence, MO
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
Access Representative I
Children's Mercy KC —Kansas City, MO
- $17.67 an hour
- Full-time
- Urgent Care
- Pass drug screening
- High school diploma or GED
Collections Specialist (Third Party)
TrueML —Lenexa, KS
- $20 an hour
- Full-time
- Sales
- High school diploma or GED
- Travel
- Disability insurance
- Health insurance
Quick Apply
RCM Specialist
KVC Health Systems —Olathe, KS
- $20 - $24 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Work from home
Quick Apply
Collections Specialist (First Party)
TrueML —Lenexa, KS
- $20 an hour
- Full-time
- High school diploma or GED
- Travel
- Computer skills
- Disability insurance
- Health insurance
Quick Apply

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Account Servicing Representative I

UGA Finance -
Parkville, MO

Quick Apply

Job Details

Full-time
10 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Phone communication
High school diploma or GED

Full Job Description

In this role, you’ll play a critical part in driving collections performance while ensuring every customer interaction is handled with care and professionalism. We’re looking for someone who can skillfully balance results-driven strategies with empathy, all while staying aligned with regulatory requirements and internal compliance standards. If you're passionate about delivering exceptional customer experiences and thrive in a performance-oriented environment, we’d love to hear from you.

UGA offers full-time employees a benefit package that includes employer-subsidized health insurance, dental and vision insurance, voluntary life and short-term disability insurance, a Simple IRA with a 3% match, and Paid Time Off.

Job Summary: The Account Servicing Representative I will handle all aspects of inbound and outbound customer calls in a professional and efficient manner for the purpose of resolving customer concerns and verifying consumer information.

Principle Responsibilities:

Handle incoming and outgoing calls to customers with current and past due accounts and leave messages as necessary.
Provide excellent service to consumers to create a memorable experience.
Answer consumer questions regarding problems with their accounts.
Arrange for debt repayment or establish repayment schedules.
Perform skip tracing to locate assets and consumers.
Negotiate repayment with consumers by asking questions and offering applicable solutions.
Effectively transfer misdirected customer requests to an appropriate party and contribute ideas on ways to resolve problems to better serve the customer.
Maintain broad and in-depth knowledge of client products and services.

Knowledge, Skills, and Abilities:

Excellent organizational and time management skills.
Excellent verbal and written communication skills, including active listening.
Excellent customer service skills; service-oriented and able to resolve customer grievances.
Strong interpersonal skills with a proven ability to collaborate with a team.
Demonstrated critical thinking and problem-solving skills.
Proficient in Microsoft Office Suite or related software.
Basic understanding of clerical procedures and systems such as recordkeeping and filing.

Work Experience:

1+ year contact center experience preferred.

Training and Education:

High school diploma or equivalent required.
Complete all required training as assigned.

Working Environment and Requirements to Perform Job Responsibilities

Ability to work assigned shift.
Ability to work in a shared office, private office, and/or cubicle in accordance with job duties and responsibilities.
Ability to be on location for client services for all work hours.
Effective with shifting roles, responsibilities, and expectations in a changing work environment.
Ability to see computer screen, read, and complete forms
Ability to lift up to 10 pounds with the ability to push, pull, bend, reach, and sit.
Ability to sit for prolonged periods of time/work at a desk.
Ability to answer the phone in a busy environment – hear callers and be responsive.
Ability to work in a high intensity/fast paced work environment and be able to multi-task and prioritize.

Quick Apply

Refine Your Search

customer service collections representative jobs in kansas city, mo

Account Servicing Representative I

Customer Service Representative - Collections

Customer Service Specialist

Supported Employment Program Case Manager

Contact Us, Collections Representative

Consumer Access Specialist Full Time Days

Collections Specialist

Patient Representative

Government Survey Interviewer

Right of Way Inspector

COST ACCOUNTING & COORDINATOR MANAGER

Assistant Property Manager, Multifamily

Lab Technician 2

Assistant Property Manager, Multifamily

Outside Sales Representative - Trusses

Clinic Support Representative - Independence

Access Representative I

Collections Specialist (Third Party)

RCM Specialist

Collections Specialist (First Party)

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