Top 1924 Guest experience manager Jobs in Kansas City, Mo

General Manager
La Quinta Kansas City Beacon Hill —Kansas City, MO
- $54,000 - $65,000 a year
- Full-time
- Hospitality
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Assistant General Manager
Main Event Entertainment —Kansas City, MO
- $67,339 - $79,222 a year
- Weekends as needed
- Casual dining restaurant
- Senior level
- Disability insurance
- Dental insurance
7d
Guest Experience Manager
Worlds of Fun LLC —Kansas City, MO
- $74,000 - $75,000 a year
- Weekends as needed
- Ability to walk for extended periods
- 5 years
- Mid-level
- Paid time off
Quick Apply
General Manager| AC by Marriott Kansas City, MO
AC by Marriott Kansas City, MO —Kansas City, MO
- $130,000 - $150,000 a year
- Full-time
- English
- Hotel
- Analysis skills
- Paid holidays
- Dental insurance
Quick Apply
Department Manager
McDonald's Franchisee —Lenexa, KS
- Full-time
- Mid-level
- Quick service & fast food restaurant
Quick Apply
Department Manager
McDonald's Franchisee —Olathe, KS
- Full-time
- Mid-level
- Quick service & fast food restaurant
Quick Apply
Assistant Manager
Sonic Drive-In —Merriam, KS
- Weekends as needed
- Sales
- Computer literacy
- Basic math
Quick Apply
Assistant Manager
Sonic Drive-In —Smithville, MO
- From $14 an hour
- 12 hour shift
- In person
- Sales
- Computer literacy
- Basic math
- Paid training
- Health insurance
Quick Apply
Assistant Manager
Sonic Drive-In —Overland Park, KS
- Weekends as needed
- Sales
- Computer literacy
- Basic math
Quick Apply
Assistant Manager
Sonic Drive-In —Overland Park, KS
- Weekends as needed
- Sales
- Computer literacy
- Basic math
Quick Apply
Licensed Massage Therapist-No MBLEx required in our city!
Massage Envy South Olathe —Olathe, KS
- $56,135 - $83,254 a year
- Part-time
- Background check
- CPR Certification
- BLS Certification
- Paid training
- Continuing education credits
Quick Apply
7d
Experienced Store General Manager
Sonic Drive-In —Overland Park, KS
- $65,000 - $100,000 a year
- Full-time
- In person
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Health insurance
Quick Apply
Experienced Store General Manager
Sonic Drive-In —Grandview, MO
- $65,000 - $100,000 a year
- Full-time
- In person
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Health insurance
Quick Apply
Sous Chef at Hotel Savoy
Savoy Kansas City —Kansas City, MO
- Weekends as needed
- CPR Certification
- Word processing
- Mid-level
Quick Apply
Department Manager
McDonald's Franchisee —Overland Park, KS
- Full-time
- Mid-level
- Quick service & fast food restaurant
Quick Apply
Fast Casual Server
Flower Child —Prairie Village, KS
- $5 an hour + tips
- Part-time
- Hospitality
- Fast casual restaurant
- US work authorization
- Health insurance
- Dental insurance
Department Manager
McDonald's Franchisee —Shawnee, KS
- Full-time
- Mid-level
- Quick service & fast food restaurant
Quick Apply
Assistant Manager - Shawnee, KS
Tidal Wave Management LLC —Shawnee, KS
- $39,000 - $44,000 a year
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
Assistant General Manager
Team Car Care East, LLC (US) —Overland Park, KS
- $17.25 - $19.25 an hour
- Full-time
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Kitchen Manager
The Park Hotel on the Plaza —Kansas City, MO
- From $50,000 a year
- Weekends as needed
- ServSafe
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
7d

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General Manager

La Quinta Kansas City Beacon Hill -
Kansas City, MO

Quick Apply

Job Details

Full-time
$54,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Life insurance
Referral program

Qualifications

Hospitality
High school diploma or GED
Data interpretation
Hotel management

Full Job Description

ROLE
The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees while maintaining the integrity and quality standards of the property. Responsible for effective communication across staff and with corporate office.

ESSENTIAL FUNCTIONS
Approach all encounters with guests and team members in a friendly, service-oriented manner
Regular attendance is required in compliance with TGC standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which includes proper dress and correct nametag when working
Must be able to convey information and ideas clearly, both oral and written
Comply at all times with TGC standards and regulations to encourage safe and efficient hotel operations
Must work well in stressful, high-pressure situations
Manage all sources of revenue to include rooms, food and beverage, internet and others
Ensure all departments are profitable and maintain strong working relationships
Create local marketing plans and pricing strategies and get to know each market segment.
Respond quickly to changing market conditions and revise strategies accordingly Must be able to evaluate and select among alternative courses of action quickly and accurately
Actively participate in sales discussions, meetings and plans
Know key account executives and business base
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Promote TGC’s philosophies and Culture throughout the hotel to both team members and guests
Manage monthly financial reports and know at all times where the hotel stands against budget
Manage human resources functions of the hotel by controlling turnover, motivating team members, focusing on team member development and retention and conducting regular team member meetings
Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests
Protect the hotel and its assets through enforcing and maintaining a preventative maintenance program
Ensure hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws
Tour the operating departments daily making adjustments as needed via departmental leads
Conduct daily staff meetings, and review future sales and operations efforts
Daily property walk of the hotel to ensure clean and safe environment
Weekly property walk throughs with all department heads, addressing cleanliness and repairs in various areas and maintain logs on walk throughs for follow up
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need
Ensure complete processing of invoices daily by using the A/P process
Actively participate in required MOD program as needed
Must be able to prioritize departmental functions to meet due dates and deadlines
Be in public areas during peak periods, greeting guests and offering assistance as needed Must be able to work with and understand financial information and data, and basic arithmetic function
Attend meetings/training as required by management, maintain all required certification and ensure staff is compliant with training
Ensure property is always “guest ready” and can therefore pass quality assurance inspection

Job Type: Full-time

Pay: $54,000.00 - $65,000.00 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Hotel management: 3 years (Preferred)
Hospitality: 4 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

guest experience manager jobs in kansas city, mo

General Manager

Assistant General Manager

Guest Experience Manager

General Manager| AC by Marriott Kansas City, MO

Department Manager

Department Manager

Assistant Manager

Assistant Manager

Assistant Manager

Assistant Manager

Licensed Massage Therapist-No MBLEx required in our city!

Experienced Store General Manager

Experienced Store General Manager

Sous Chef at Hotel Savoy

Department Manager

Fast Casual Server

Department Manager

Assistant Manager - Shawnee, KS

Assistant General Manager

Kitchen Manager

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