Top 99 Guest service agent Jobs in Kansas City, Mo

Guest Service Agent
AC Hotel Kansas City Plaza —Kansas City, MO
- $17.00 - $17.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
Hersha Hospitality Management, LP —Kansas City, MO
- $17.00 - $17.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Hotel Savoy —Kansas City, MO
- Weekends as needed
- Hotel
- High school diploma or GED
- In-person
- Health savings account
- Health insurance
Quick Apply
11d
Front Desk Agent - Origin Hotel - Starting at $18.25
Tandem Hospitality Group LLC —Kansas City, MO
- From $18.25 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Guest Service Agent
KMG Hotels —Kansas City, MO
- Part-time
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Hotel Kansas City —Kansas City, MO
- Weekends as needed
- English
- Hotel
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
Front Desk Agent
The Hilton President Kansas City —Kansas City, MO
- $17 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- English
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent - Marriott
AC Hotel by Marriott Kansas City/Westport —Kansas City, MO
- $16.75 - $18.00 an hour
- Part-time
- Bilingual
- Accounting
- In-person
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent/Guest Service - Fairfield by Marriott Liberty MO
KMG Hotels —Kansas City, MO
- 8 hour shift
- Hotel
- Front desk
- Entry level
Quick Apply
Hotel Front Desk Receptionist
Fairfield Inn by Marriott Kansas City Downtown/Union Hill —Kansas City, MO
- $16 - $17 an hour
- Hotel
- Entry level
- Flexible schedule
Quick Apply
Front Desk Agent
Savoy Kansas City —Kansas City, MO
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
10d
Front Desk Agent, Hotel-Full Time, Days/Afternoon
Caesars Entertainment —Kansas City, MO
- From $17 an hour
- Overtime
- Background check
- 18 years or older
- Computer literacy
- Paid time off
4d
Front Desk Agent
Marriott International, Inc —Overland Park, KS
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Front desk
5d
Hotel Front Desk Agent
Kansas City Marriott Downtown —Kansas City, MO
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
103 - Raphael Hotel - Autograph Collection —Kansas City, MO
- Part-time
- English
- Hotel
- High school diploma or GED
Quick Apply
8d
Guest Services Associate
Four Points by Sheraton Kansas City Airport —Kansas City, MO
- Part-time
- Hotel
- Computer skills
- Entry level
3d
Front Desk Agent - Part-Time - Weekends
Hampton Inn Kansas City/Overland Park —Overland Park, KS
- $15 - $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- On-the-job training
- Opportunities for advancement
Quick Apply
Front Desk Agent
Summit Hotel Mgmt —Kansas City, MO
- Hotel
- Front desk
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Front Desk
Atwell Suites by IHG Liberty —Liberty, MO
- From $17 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- In-person
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Clerk
Hampton Inn & Suites Country Club Plaza —Kansas City, MO
- $16 an hour
- Weekends as needed
- Hotel
- In-person
- Entry level
- Free parking
- Paid holidays
Quick Apply

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guest service agent jobs near kansas city, mo

Guest Service Agent

AC Hotel Kansas City Plaza
Kansas City, MO

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Job Details

Full-time
$17.00 - $17.50 an hour

Benefits

Wellness program
Commuter assistance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Financial audits
Safety data sheets (SDS)
Hotel and accommodations payment processing
Serving clients
Phone reception
Phone communication
Payment processing
Greeting customers
Customer satisfaction tracking
Hotel and accommodations guest luggage handling
Answering guest questions
High school diploma or GED
Hotel room assignment management
Making change
Financial record maintenance
Property management systems (PMS)
Handling customer service requests
Safety equipment
Telephone systems
Hotel and accommodations guest complaints handling
Safety standard operating procedures
Bookkeeping
Entry level

Full Job Description

Overview:

Opportunity: Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Your Focus

Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.

Your Background and Skill

High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks

Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

Work Environment and Context

Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us :

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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guest service agent jobs in kansas city, mo

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