Top 295 Information technology Jobs in Kansas City, Mo

Help Desk Technician (IT)
UDC USA Inc —Grain Valley, MO
- $55,000 - $78,000 a year
- Full-time
- Hybrid work
- Background check
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
3d
Desktop Support Technician
Sanametrix —Kansas City, MO
- $55,000 - $62,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Software Support Trainer
Secured Logics —Lees Summit, MO
- $40,000 - $80,000 a year
- Full-time
- Background check
- Software troubleshooting
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Desktop Support Technician
Insight Global —Liberty, MO
- $23 - $24 an hour
- Contract
- Hospital
- Customer service
- Computer literacy
Quick Apply
8d
Manager-IT Operations
WaterOne —Lenexa, KS
- $134,700 - $188,500 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Wellness program
- AD&D insurance
Information Technology Specialist
US Office of the Chief Information Officer —Kansas City, MO
- $57,331 - $97,867 a year
- Online Application
- Background check
- Pass drug screening
- Office
- Paid holidays
- Health insurance
3d
IT Support Specialist I
Foley Equipment —Kansas City, MO
- On call
- Computer science
- Microsoft Outlook
- Computer Science
- AD&D insurance
- Disability insurance
1d
Information Tech Specialist I
North Kansas City Hospital —North Kansas City, MO
- Part-time
- Hospital
- Computer literacy
- Mid-level
7d
Site Mgmt and End User Support
Ford Motor Company —Kansas City, MO
- $74,300 - $166,200 a year
- Weekends as needed
- Ability to walk for extended periods
- Data analysis skills
- Mid-level
- Paid parental leave
- Paid holidays
3d
IT Help Desk Technician
H&H COLOR LAB, INC —Raytown, MO
- $23 - $28 an hour
- Monday to Friday
- Pass drug screening
- Office
- Criminal background check
- Paid holidays
- Disability insurance
Quick Apply
13d
IT Security Analyst I
Academy Bank —Kansas City, MO
- $50,000 - $75,000 a year
- Full-time
- Office
- Bachelor's degree
- SharePoint
- Paid holidays
- Disability insurance
IT Technical Support Specialist I
Kansas City National Security Campus —Kansas City, MO
- Computer literacy
- High school diploma or GED
- Travel
IT Specialist
City of Kansas City —Kansas City, MO
- Email
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Paid holidays
10d
IT Specialist
Evans & Dixon —Kansas City, MO
- $22 - $26 an hour
- Full-time
- Computer Science
- Writing skills
- Mid-level
- Profit sharing
- Wellness program
Quick Apply
IT Support Specialist Fulfillment Center
Walgreens —Liberty, MO
- $20.45 - $30.00 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- Windows
8d
IT Security Analyst I
Academy Bank, N.A. —Kansas City, MO
- $50,000 - $75,000 a year
- Office
- Bachelor's degree
- SharePoint
- Paid holidays
- Disability insurance
Quick Apply
IT TIER I - Kansas City, MO
Nostrum Laboratories —Kansas City, MO
- Overtime
- Computer literacy
- Research
- Office
Desktop Support Tech I
The University of Kansas Health System —Kansas City, KS
- Full-time
- Hospital
- Windows
- High school diploma or GED
IT Support Engineer L1
ITAZON TECH —Kansas City, MO
- $160 - $200 a day
- Contract
- Microsoft Outlook
- English
- Mid-level
Quick Apply
3d
IT Support Technician
Commercial Capital Company, LLC. —Lenexa, KS
- Experience equivalent to degree accepted
- Associate's degree
- Entry level
Quick Apply

I want to receive the latest job alert for information technology in kansas city, mo

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

information technology jobs near kansas city, mo

IT Technician jobs in Kansas City, MO

IT Support Specialist jobs in Kansas City, MO

Desktop Support Technician jobs in Kansas City, KS

Information Security Analyst jobs in Kansas City, MO

IT Support Specialist jobs in Liberty, MO

Technical Support Specialist jobs in Kansas City, MO

Desktop Support Technician jobs in Kansas City, MO

Information Technology Specialist jobs in Kansas City, MO

IT Support jobs in Lenexa, KS

Operations Manager jobs in Lenexa, KS

IT Support jobs in Kansas City, MO

It Support Specialist jobs in San Diego, CA

It Technician jobs in Gilmer, TX

It Technician jobs in Zanesville, OH

It Technician jobs in Killeen, TX

It Help Desk jobs in Pittsburgh, PA

It Help Desk jobs in Broward County, FL

It Technician jobs in Torrington, CT

Pharmacy Technician jobs in Irving, TX

Peer Support jobs in Fargo, ND

Help Desk Technician (IT)

UDC USA Inc -
Grain Valley, MO

Quick Apply

Job Details

Full-time
$55,000 - $78,000 a year
3 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Computer Science
IT user and group management
Wireless networking
Data permissions
Laptop (troubleshooting support)
Hardware maintenance
Secret Clearance
Microsoft Exchange
Windows
Printer (troubleshooting support)
Driver's License
Patch management
Email configuration (technical support)
Computer hardware
Desktop (troubleshooting support)
Computer management
Azure AD
WAN
Networking equipment (troubleshooting support)
Microsoft Teams
SharePoint
Hardware management
Access control management
VPN management
Network infrastructure management
Desktop administration
Associate's degree
Peripheral hardware support
IT department experience
Microsoft 365 proficiency

Full Job Description

Overview

Ultra Defense Corp (UDC) operates as a prime contractor, subcontractor, and manufacturer for major global companies, the US Government, and its Allies. UDC owns and operates three federally licensed facilities that manufacture destructive devices, weapons, and ammunition. These facilities design, test, and manufacture small, medium, and large caliber ammunition for retail, commercial, and government customers.

UDC is currently looking for qualified individual to fill the role of Help Desk Technician.

Current and continued growth in the company requires the addition of a Help Desk Technician to join our IT Team. As the company's IT functions grow, this role will provide hands-on, front-line and advanced technical support across our footprint - supporting end users. The position provides support to the Florida (Tampa area) corporate structure; Missouri Division (Kansas City area) and our Marshall Texas Division. Missouri is the strongest location for this role with support required to the support team in Grain Valley as well as two (2) production facilities. Much of the work can be performed remotely. Travel anticipated is 5% - 15%.

Position Description

The Help Desk Technician is a single, hands-on IT support role responsible for the full range of front-line and advanced technical support across the company. This position handles everything from day-to-day user issues to Active Directory management, server support, and networking tasks in a defense-contracting environment. The technician supports end users at all company sites, assists with the company’s cybersecurity compliance efforts, and serves as the go-to resource for resolving both routine and complex technical problems.

Duties & Responsibilities

· Serve as the primary point of contact for end-user technical support (phone, email, ticketing system).

· Troubleshoot and resolve hardware, software, printer, and connectivity issues, from routine requests to advanced problems.

· Set up, configure, and deploy laptops, desktops, and peripherals.

· Administer Microsoft 365 applications and services for end users.

· Manage Active Directory / Entra ID accounts, groups, and permissions; execute user onboarding and offboarding.

· Assist with server maintenance, backups, patching, and monitoring.

· Troubleshoot network connectivity issues and support switches, VPNs, and wireless infrastructure; coordinate with vendors and ISPs as needed.

· Provide hands-on and remote support to users across all company sites.

· Apply and help maintain security controls in line with CMMC / NIST SP 800-171 requirements.

· Assist in gathering and documenting compliance evidence, including access reviews and asset inventory.

· Log, track, and document tickets, resolutions, asset inventory, and procedures accurately.

· Follow all company security policies when handling systems and data.

Education & Qualifications

Required Education, Experience & Certifications

· Associate’s degree in Information Technology, Computer Science, or a related field (Bachelor’s degree strongly preferred). Equivalent combination of 5+ years of progressive, relevant IT experience may be substituted for the formal degree requirement.

· Minimum of three (3) years of hands-on IT help desk or technical support experience, with demonstrated ability to independently diagnose and resolve complex tier-2 technical issues.

· Proven proficiency administering Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive, Intune), managing Active Directory / Microsoft Entra ID user accounts, groups, and permissions, and executing user onboarding/offboarding processes.

· Strong practical experience troubleshooting and supporting Windows 10/11 endpoints, printers, peripherals, network connectivity (LAN/WAN, VPN, wireless), and basic server administration (backups, patching, monitoring).

· Current CompTIA A+ and CompTIA Network+ certifications (or demonstrated equivalent expertise).

· Eligibility to obtain and maintain any required U.S. Department of Defense security clearance or Common Access Card (CAC) necessary to support government contracts.

Preferred Qualifications & Training

· Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or a related field.

· CompTIA Security+, Microsoft Security certifications (e.g., SC-900), or other relevant cybersecurity credentials.

· ITIL 4 Foundation certification or formal experience with IT service management frameworks and ticketing best practices.

· Direct prior experience supporting IT operations in a defense contracting, government contracting, or other regulated/compliance-heavy environment (familiarity with CMMC, NIST SP 800-171, or DFARS requirements is highly valued).

· Experience with enterprise ticketing systems, IT asset/inventory management tools, remote support platforms, and supporting users across multiple geographic sites.

· Additional Microsoft certifications such as MD-102 (Endpoint Administrator) or Azure Fundamentals.

Additional Requirements

· U.S. citizenship or permanent resident status with eligibility for required security credentials.

· Valid driver’s license and willingness to travel occasionally (estimated 5–15%) to company facilities in Florida (Tampa Bay area), Texas (Marshall), and Missouri for hands-on and project support.

· Excellent verbal and written communication skills with a strong customer-service orientation; ability to explain technical concepts clearly to non-technical users.

· High attention to detail in ticket documentation, asset tracking, compliance evidence gathering, and adherence to company security policies and procedures.

· Commitment to continuous professional development, including maintaining current certifications and staying current with Microsoft 365, cybersecurity, and defense contracting IT requirements.

Ultra Defense Corp is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role.

Pay: $55,000.00 - $78,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Education:

Associate (Required)

Experience:

Help Desk: 3 years (Required)

Security clearance:

Secret (Required)

Willingness to travel:

25% (Required)

Work Location: Hybrid remote in Grain Valley, MO 64029

Quick Apply

Refine Your Search

information technology jobs in kansas city, mo

Help Desk Technician (IT)

Desktop Support Technician

Software Support Trainer

Desktop Support Technician

Manager-IT Operations

Information Technology Specialist

IT Support Specialist I

Information Tech Specialist I

Site Mgmt and End User Support

IT Help Desk Technician

IT Security Analyst I

IT Technical Support Specialist I

IT Specialist

IT Specialist

IT Support Specialist Fulfillment Center

IT Security Analyst I

IT TIER I - Kansas City, MO

Desktop Support Tech I

IT Support Engineer L1

IT Support Technician

I want to receive the latest job alert for information technology in kansas city, mo

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected