Top 41 Outbound call center representative Jobs in Kansas City, Mo

Account Servicing Representative I
UGA Finance —Parkville, MO
- Full-time
- High school diploma or GED
- Ability to sit for extended periods
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
11d
Customer Service Representative (CSR)
MSI —Lenexa, KS
- $18.75 - $21.75 an hour
- Overtime
- Spanish
- Microsoft Outlook
- Word processing
- Disability insurance
- Health insurance
Customer Care Representative
Unity Village —Lees Summit, MO
- $20.50 an hour
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
Contact Center Representative
Orthopedic Health of Kansas City —Kansas City, MO
- Computer literacy
- High school diploma or GED
- Communication skills
Quick Apply
Call Center Representative - Retail Pharmacy
The University of Kansas Health System —Lenexa, KS
- HIPAA
- English
- Outpatient experience
Pharmacy Technician (Call Center)
McKesson —Overland Park, KS
- $18.23 - $30.38 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
Call Center Rep Lead
The University of Kansas Health System —Kansas City, KS
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
Sales Development Representative - Blue Springs, MO
Meyer Laboratory LLC —Blue Springs, MO
- From $18.27 an hour
- Office
- Business development
- Organizational skills
- 401(k) matching
- Opportunities for advancement
Quick Apply
Collections Specialist
TrueML —Lenexa, KS
- $20 an hour
- Full-time
- High school diploma or GED
- Travel
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative - Healthcare (Multiple Shift Options)
Tria Health LLC —Kansas City, MO
- $19 - $20 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Tuition reimbursement
- Work from home
Quick Apply
3d
BDC Representative
Landmark Dodge Chrysler Jeep Ram Missouri —Independence, MO
- $2,500 - $4,500 a month
- Full-time
- Dealership
- Computer skills
- Communication skills
- Opportunities for advancement
Quick Apply
Collections Specialist (First Party)
TrueML —Lenexa, KS
- $20 an hour
- Full-time
- High school diploma or GED
- Travel
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —Kansas City, MO
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
BDC Automotive Call Center Representative
Thoroughbred Ford of Platte City, Inc —Platte City, MO
- $15 - $20 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid training
- Dental insurance
Quick Apply
14d
Customer Service Representative I - KS
Upper Lake Processing Services LLC —Lenexa, KS
- Background check
- Pass drug screening
- High school diploma or GED
- 401(k) 4% Match
- 401(k) matching
Quick Apply
3d
Service BDC Agent
Oakes Kia —North Kansas City, MO
- $3,500 - $5,800 a month
- Full-time
- Background check
- Clean driving record
- Dealership
- Paid holidays
- Tuition reimbursement
Quick Apply
Collections Specialist (Third Party)
TrueML —Lenexa, KS
- $20 an hour
- Full-time
- Sales
- High school diploma or GED
- Travel
- Disability insurance
- Health insurance
Quick Apply
Bilingual Customer Care Representative
Unity Village —Lees Summit, MO
- $19.45 an hour
- Remote
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
Customer Service Representative (CSR)
M S International, Inc —Lenexa, KS
- $18.75 - $21.75 an hour
- Overtime
- Spanish
- Microsoft Outlook
- Word processing
- Disability insurance
- Health insurance
Relationship Advisor MRC (Hybrid)
MAZUMA CREDIT UNION —Overland Park, KS
- $18 - $20 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Paid holidays

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Account Servicing Representative I

UGA Finance -
Parkville, MO

Quick Apply

Job Details

Full-time
11 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Phone communication
High school diploma or GED

Full Job Description

In this role, you’ll play a critical part in driving collections performance while ensuring every customer interaction is handled with care and professionalism. We’re looking for someone who can skillfully balance results-driven strategies with empathy, all while staying aligned with regulatory requirements and internal compliance standards. If you're passionate about delivering exceptional customer experiences and thrive in a performance-oriented environment, we’d love to hear from you.

UGA offers full-time employees a benefit package that includes employer-subsidized health insurance, dental and vision insurance, voluntary life and short-term disability insurance, a Simple IRA with a 3% match, and Paid Time Off.

Job Summary: The Account Servicing Representative I will handle all aspects of inbound and outbound customer calls in a professional and efficient manner for the purpose of resolving customer concerns and verifying consumer information.

Principle Responsibilities:

Handle incoming and outgoing calls to customers with current and past due accounts and leave messages as necessary.
Provide excellent service to consumers to create a memorable experience.
Answer consumer questions regarding problems with their accounts.
Arrange for debt repayment or establish repayment schedules.
Perform skip tracing to locate assets and consumers.
Negotiate repayment with consumers by asking questions and offering applicable solutions.
Effectively transfer misdirected customer requests to an appropriate party and contribute ideas on ways to resolve problems to better serve the customer.
Maintain broad and in-depth knowledge of client products and services.

Knowledge, Skills, and Abilities:

Excellent organizational and time management skills.
Excellent verbal and written communication skills, including active listening.
Excellent customer service skills; service-oriented and able to resolve customer grievances.
Strong interpersonal skills with a proven ability to collaborate with a team.
Demonstrated critical thinking and problem-solving skills.
Proficient in Microsoft Office Suite or related software.
Basic understanding of clerical procedures and systems such as recordkeeping and filing.

Work Experience:

1+ year contact center experience preferred.

Training and Education:

High school diploma or equivalent required.
Complete all required training as assigned.

Working Environment and Requirements to Perform Job Responsibilities

Ability to work assigned shift.
Ability to work in a shared office, private office, and/or cubicle in accordance with job duties and responsibilities.
Ability to be on location for client services for all work hours.
Effective with shifting roles, responsibilities, and expectations in a changing work environment.
Ability to see computer screen, read, and complete forms
Ability to lift up to 10 pounds with the ability to push, pull, bend, reach, and sit.
Ability to sit for prolonged periods of time/work at a desk.
Ability to answer the phone in a busy environment – hear callers and be responsive.
Ability to work in a high intensity/fast paced work environment and be able to multi-task and prioritize.

Quick Apply

Refine Your Search

outbound call center representative jobs in kansas city, mo

Account Servicing Representative I

Customer Service Representative (CSR)

Customer Care Representative

Contact Center Representative

Call Center Representative - Retail Pharmacy

Pharmacy Technician (Call Center)

Call Center Rep Lead

Sales Development Representative - Blue Springs, MO

Collections Specialist

Customer Service Representative - Healthcare (Multiple Shift Options)

BDC Representative

Collections Specialist (First Party)

Licensed Insurance Sales Representative (Remote / Home-Based)

BDC Automotive Call Center Representative

Customer Service Representative I - KS

Service BDC Agent

Collections Specialist (Third Party)

Bilingual Customer Care Representative

Customer Service Representative (CSR)

Relationship Advisor MRC (Hybrid)

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