Top 1482 Patient experience manager Jobs in Kansas City, Mo

Hospice RN Case Manager
John Knox Village —Lee's Summit, MO
- Weekends as needed
- Microsoft Word
- Background check
- Nursing
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Physical Therapist (PT) for Rehab
JOHN KNOX VILLAGE —Lee's Summit, MO
- Email
- Background check
- Microsoft Excel
- Microsoft Outlook
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Director – Women’s Services
Career Land Center, LLC —Overland Park, KS
- Full-time
- Nursing
- RN License
- Bachelor of Science
- Relocation assistance
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Hospice Medical Social Worker MSW
One Community Hospice & Palliative Care —Independence, MO
- Full-time
- Master of Social Work
- Mid-level
- Residential
Quick Apply
1d
Hospice RN Case Manager
One Community Hospice & Palliative Care —Kansas City, MO
- Full-time
- Nursing
- RN License
- Writing skills
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5d
Manager of Emergency Department Nursing
Career Land Center, LLC —Independence, MO
- Full-time
- Acute care
- Nursing
- RN License
- Paid holidays
- Disability insurance
Quick Apply
Emergency Room Manager
Career Land Center, LLC —Kansas City, MO
- Full-time
- RN License
- PALS Certification
- BLS Certification
- Paid holidays
- Relocation assistance
Quick Apply
Nurse Manager, Emergency Department
Career Land Center, LLC —Overland Park, KS
- Full-time
- Acute care
- Nursing
- RN License
- Paid holidays
- Disability insurance
Quick Apply
Case Manager RN- Field
Somatus, Inc. —Kansas City, KS
- Full-time
- Nursing
- Microsoft Outlook
- RN License
- Continuing education credits
- Health insurance
RN Trauma Injury Prevention Coordinator
Centerpoint Medical Center —Independence, MO
- Part-time
- Mid-level
- Pediatrics
- Experience equivalent to degree accepted
- Employee stock purchase plan
- Disability insurance
Quick Apply
Roving Leasing Professional - CORP
Prism Real Estate Services, LCC —Overland Park, KS
- $17 - $20 an hour
- Full-time
- Spanish
- OSHA
- English
- Paid holidays
- Disability insurance
PRN Home Health Nurse (RN/LPN)
Lakeview Village —Lenexa, KS
- PRN
- CPR Certification
- Management
- RN License
Quick Apply
Market Director Clinical Services
LiveWell Choice, LLC —Kansas City, MO
- $143,923 - $175,905 a year
- Full-time
- Nursing
- Clean driving record
- Psychiatry
Quick Apply
Full-Time Board-Certified Behavior Analyst (BCBA)- 5K Sign On Bonus
Cultivate Behavioral Health & Education —Kansas City, MO
- $75,000 - $85,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Experience working with children
- Continuing education credits
- Paid holidays
Quick Apply
8d
RN Clinical Nurse Coordinator Med Surg
Research Medical Center —Kansas City, MO
- Full-time
- Adults
- Mid-level
- Medical-Surgical
- Employee stock purchase plan
- Disability insurance
Quick Apply
Registered Nurse Case Manager (RN)
St. Croix Hospice —Independence, MO
- Full-time
- Nursing
- RN License
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
7d
Nurse Practitioner for the Mobile Integrated Health Unit
Health Partnership Clinic Inc. —Olathe, KS
- From $105,000 a year
- Full-time
- Mid-level
- Clinic
- 2 years
Quick Apply
14d
RN Cardiac Med Surg
Menorah Medical Center —Overland Park, KS
- Full-time
- Mid-level
- Medical-Surgical
- Cardiology
- Employee stock purchase plan
- Disability insurance
Quick Apply
RN Clinical Nurse Coordinator Telemetry
Centerpoint Medical Center —Independence, MO
- Full-time
- Mid-level
- Telemetry
- Cardiology
- Employee stock purchase plan
- Disability insurance
Quick Apply
RN Med Surg Oncology Orthopedic Director
Centerpoint Medical Center —Independence, MO
- Full-time
- 3 years
- Medical-Surgical
- Senior level
- Employee stock purchase plan
- Disability insurance
Quick Apply

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Hospice RN Case Manager

John Knox Village -
Lee's Summit, MO

Quick Apply

Job Details

Full-time

Qualifications

Microsoft Word
Terminal illness counseling
Microsoft Outlook
Medical software
Initial patient assessment
Driver's License
Driving
Data interpretation

Full Job Description

Full-Time

Salaried/Exempt

Competitive pay and benefits package

JOB SUMMARY

Provides professional nursing services in accordance with physicians’ orders or plan of care. Is responsible for providing collaboration and oversight of the other IDT members assigned to the patient. This includes collaboration with facilities, DME, pharmacy, caregivers, and physicians. Supportive of the Village mission, values and service/hospitality (PRIDE) expectations. Completes required training as required by policy.

ESSENTIAL JOB FUNCTIONS

Provide home and/or facility visits as needed for patient assessment, treatment, and support. Visits may include pronouncement of patient death, responding to referrals, admitting patients, and crisis management.
Plans for comprehensive service to patients and their families, develops and/or revises nursing care plans, including goals in conjunction with the patient’s physician.
Delegates appropriate aspects of nursing care, psychosocial, or emotional needs to other team members including evaluating, monitoring, and assuring delivery of care.
Reports patient changes or needs to appropriate team members.
Phone triage patient related calls using clinical knowledge and judgment. Ensure problem resolution at point of contact to the maximum extent possible.

Execute good decision making and set priorities.
Utilizes excellent customer care skills that exhibits positive, respectful communication to all internal and external customers.
Maintain a current knowledge of hospice and community programs/services.
Applies knowledge regarding Medicare and Medicaid regulations.
Maintain and complete appropriate documentation as well as care coordination notes for phone calls and communication, visit notes, and other pertinent clinical information.
All documentation complete and synched by the end of the day.
Assist, provide, or arrange for delivery of medications and supplies needed during and/or after business hours, weekends, and/or holidays.
Acts as a preceptor in the orientation of new nursing staff and/or students as directed.
Attends staff and interdisciplinary team meetings including education in-services per agency requirements.
Attends and provides input at committee meetings and other scheduled meetings as appropriate including performance improvement activities and QAPI.
Performs care consistent with Village Hospice standards of practice.
Compliant with JKV and agency policies and procedures.
Adheres to all safety regulations and requirements.

Handles stress well and gets along with others within the workplace and with customers outside the department.
Maintains acceptable standards of workplace conduct.

The responsibilities described above represent the primary responsibilities of the job. Other responsibilities may be assigned by the supervisor as warranted by business needs. The incumbent is expected to perform all assigned responsibilities.

ESSENTIAL QUALIFICATIONS

Education:

This job requires a combination of education, training and experience that is acquired through the completion of an accredited School of Nursing. BSN preferred

Licenses/Certifications:

Must be a Registered Nurse by Missouri State Board of Nursing or hold a multi-state license from any other nurse licensure compact state that allows them to practice in the state of Missouri.
Current Basic Life Support (BLS) certification or ability to obtain prior to direct patient contact.
Valid driver’s license and proof of insurance required.
Certified Hospice Palliative Nurse (CHPN) preferred.

Knowledge and Skills (required unless otherwise noted):

Basic level knowledge of clinical software and Microsoft Word and Outlook.
Experience triaging patient related calls preferred.
Ability to work in a field setting and exhibited ability to make sound nursing judgements.
Ability to assess patient needs and formulate individualized patient care plans to meet those needs.
Knowledge of physical, psychosocial and spiritual needs of terminally ill patients and their caregivers.
Ability to manage multiple tasks and responsibilities at the same time while working autonomously.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to define problems, collect data, establish facts, and draw valid conclusions; and deal with a variety of abstract and concrete variables.

Special Working Conditions

The associate is subject to both inside and outside environmental conditions while accessing a patient’s residence.
The associate is exposed to infectious diseases.
The associate is required to function around individuals with challenged mental capacities.
Required to drive from one location to another if necessary for services provided.
Depending on services offered in the department, this position may have “on-call” responsibilities.
All associates may be called upon to assist other departments in a declared emergency situation.

PHYSICAL AND MENTAL DEMANDS

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Maximum occasional lift of 50 lbs from floor to waist level; maximum occasional lift of 10 lbs from floor to shoulder; maximum occasional carry of 5 lbs for 100 ft; maximum occasional push/pull horizontal of 40 lbs at 36 in height for 100 ft; maximum frequent push/pull horizontal of 10 lbs at 46 in for 100 ft; maximum occasional grip force of 40 lbs; maximum occasional lateral pinch force of 15 lbs; maximum occasional climb of 8 in; frequent forward reach; frequent bend; frequent fine motor coordination; occasional foot coordination; occasional balance; frequent sitting; continuous standing; and continuous walking. Pdc level: medium

SUPERVISION RECEIVED/GIVEN

Receives daily supervision. May provide direction to care givers on a daily basis.

EOE/D/V

Nicotine-Free & Drug Free Workplace

Post-offer background check and health screening require

Questions can be directed to [email protected]

Licenses & Certifications

Required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

patient experience manager jobs in kansas city, mo

Hospice RN Case Manager

Physical Therapist (PT) for Rehab

Director – Women’s Services

Hospice Medical Social Worker MSW

Hospice RN Case Manager

Manager of Emergency Department Nursing

Emergency Room Manager

Nurse Manager, Emergency Department

Case Manager RN- Field

RN Trauma Injury Prevention Coordinator

Roving Leasing Professional - CORP

PRN Home Health Nurse (RN/LPN)

Market Director Clinical Services

Full-Time Board-Certified Behavior Analyst (BCBA)- 5K Sign On Bonus

RN Clinical Nurse Coordinator Med Surg

Registered Nurse Case Manager (RN)

Nurse Practitioner for the Mobile Integrated Health Unit

RN Cardiac Med Surg

RN Clinical Nurse Coordinator Telemetry

RN Med Surg Oncology Orthopedic Director

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