Top 361 Telephone representative Jobs in Kansas City, Mo

Government Survey Interviewer
Noor WFS —Kansas City, MO
- $20.53 an hour
- Spanish
- BLS Certification
- English
- Paid training
- Commuter assistance
Quick Apply
Teller I
OakStar Bank —Shawnee, KS
- Overtime
- Word processing
- Writing skills
- Basic math
- Paid holidays
- Health insurance
Patient Scheduling Representative
The University of Kansas Health System —Kansas City, MO
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Patient Representative
SAMUEL U RODGERS HEALTH CENTER INC —Kansas City, MO
- Full-time
- Word processing
- Computer literacy
- Administrative experience
- 403(b) matching
- Health savings account
13d
Patient Service Representative
North Kansas City Hospital —Kansas City, MO
- Full-time
- Hospital
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Patient Registration Representative
The University of Kansas Health System —Liberty, MO
- Part-time
- Hospital
- Inpatient
- High school diploma or GED
Customer Care Representative
Unity Village —Lees Summit, MO
- $20.50 an hour
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
Patient Registration Representative - PRN
The University of Kansas Health System —Liberty, MO
- Part-time
- Hospital
- Customer service
- Inpatient
5d
Customer Relations Representative/Box Office (Part Time)
Kansas City Symphony —Kansas City, MO
- Part-time
- Microsoft Excel
- Writing skills
- Basic math
Document Review Clerk
Lincare Inc. —Lenexa, KS
- Computer literacy
- High school diploma or GED
- Quality control
Quick Apply
Executive Assistant - Court Administrator's Office
Circuit Court of Jackson County, Missouri —Kansas City, MO
- $30.07 an hour
- Full-time
- 6 years
- Word processing
- Mid-level
Member Support Representative
Sun Life —Kansas City, MO
- $40,600 - $54,800 a year
- Full-time
- Research
- Bachelor's degree
- Fair chance
- AD&D insurance
- Disability insurance
14d
Records Representative
Jackson County, MO —Independence, MO
- $20.60 an hour
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
Patient Registration Representative -- Indian Creek Hospital Admitting
The University of Kansas Health System —Overland Park, KS
- Full-time
- Hospital
- Inpatient
- High school diploma or GED
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Kansas City, MO
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
2d
Patient Registration Rep
The University of Kansas Health System —Kansas City, KS
- Full-time
- Hospital
- Inpatient
- High school diploma or GED
Contact Center Representative
KC CARE Health Center —Kansas City, MO
- $17.11 - $20.54 an hour
- Full-time
- Writing skills
- HIPAA
- High school diploma or GED
Quick Apply
7d
Patient Service Representative
The University of Kansas Health System —Overland Park, KS
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Guest Service Representative
Holiday Inn Express KC North —Kansas City, MO
- Part-time
- Hotel
- Entry level
Quick Apply
Call Center Representative - Retail Pharmacy
The University of Kansas Health System —Lenexa, KS
- HIPAA
- English
- Outpatient experience
14d

I want to receive the latest job alert for telephone representative in kansas city, mo

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

telephone representative jobs near kansas city, mo

Teller jobs in Shawnee, KS

Call Center Representative jobs in Kansas City, MO

Data Collector jobs in Kansas City, MO

Patient Services Representative jobs in Overland Park, KS

Call Center Representative jobs in Lenexa, KS

Executive Administrative Assistant jobs in Kansas City, MO

Patient Registration Representative jobs in Kansas City, KS

Patient Registration Representative jobs in Overland Park, KS

Document Reviewer jobs in Lenexa, KS

Patient Services Representative jobs in Kansas City, MO

Bank Teller jobs in Greensboro, NC

Bank Teller jobs in Asheville, NC

Bank Teller jobs in Las Vegas, NV

Bank Teller jobs in Vancouver, WA

Teller jobs in Columbus, GA

Bank Teller jobs in Salt Lake City, UT

Bank Teller jobs in Tyler, TX

Bank Teller jobs in Georgia

Call Center Representative jobs in Fort Pierce, FL

Call Center Representative jobs in Wilmington, NC

Government Survey Interviewer

Noor WFS
Kansas City, MO

Quick Apply

Job Details

$20.53 an hour

Benefits

Paid training
Commuter assistance
Paid holidays
Health insurance
On-the-job training
Opportunities for advancement

Qualifications

Confidential information handling
Phone communication
Professional ethics
BLS Certification
Research
Microsoft Office
Quality data entry
Customer data entry

Full Job Description

On behalf of our client, Noor Workforce Solutions is currently seeking Data Collection Representatives to collect data onsite at a local call center. In this role, you will serve as a foundational member of our data collection team for the Current Employment Statistics (CES) program, a critical federal research project conducted on behalf of the U.S. Bureau of Labor Statistics (BLS) that produces detailed industry estimates of nonfarm employment, hours, and earnings of workers on payrolls. In this role, you will conduct structured telephone interviews with companies across the country, collecting data for the nation to produce estimates for all 50 States, the District of Columbia, Puerto Rico, the Virgin Islands, and about 450 metropolitan areas and divisions. Each month, CES surveys approximately 119,000 businesses and government agencies, representing approximately 629,000 individual worksites. Data are available for all 50 states, the District of Columbia, Puerto Rico, the Virgin Islands, and over 400 metropolitan areas and divisions. There are over 200 special derivative series, such as indices of aggregate hours and constant dollar earnings.

This position is not remote and will be onsite in Kansas City, MO.

This position is covered under the McNamara-O'Hara Service Contract Act (SCA). Pay rates are established by the applicable U.S. Department of Labor Wage Determination for this contract and vary based on job classification and work location. All employees are entitled to the prevailing wage and fringe benefit rates as outlined in the applicable Wage Determination. The SCA pay rate for Data Collection Representative in Kansas City, MO is $20.53 + the Health and Welfare stipend.

Position Requirements

*
Completion of requisite BLS training and certifications

*
US citizenship

*
Successful completion of US Federal background and security checks

*
A strong commitment to confidentiality and adherence to data protection protocols

*
Ability to work required hours

*
Must be tech savvy and able to navigate between multiple systems

*
Regular, predictable attendance

What You’ll Do

*
Enroll companies into the CES survey through professional telephone outreach

*
Follow all BLS protocols and confidentiality requirements

*
Conduct Outbound calls to businesses to collect data

*
Conduct telephone interviews using CATI (Computer-Assisted Telephone Interviewing) systems

*
Use internet research skills to locate and verify respondent information

*
Process confidential data records obtained through telephone interviews

*
Perform edits and screening in accordance with established DCC center standards

*
Follow procedures for transitioning respondents to alternate collection methods after the initial CATI collection period

*
Review error messages and correct data where applicable

*
Answer incoming calls and emails from respondents, providing prompt and courteous service

*
Perform non-response prompting calls to encourage survey participation

*
Perform edit reconciliation of self-reported data

*
Maintain accurate and detailed case notes for all interactions

*
Meet established productivity and quality metrics

*
Participate in ongoing training to improve skills and knowledge

*
Work collaboratively with team members and supervisors

*
Behave in a manner that displays professionalism and integrity at all times

Minimum Qualifications

*
High School diploma or equivalent; OR one year of relevant experience in customer service or data collection

*
Two years of experience using MS Office or equivalent software suite

*
Experience using the internet for research and information gathering

*
Strong verbal communication skills with a professional phone manner

*
Data entry skills with attention to accuracy

*
Ability to follow detailed procedures and protocols

*
Customer service orientation with patience and courtesy

*
Ability to work in a structured environment with established metrics

*
Basic problem-solving skills

*
Ability to maintain confidentiality of sensitive information

*
Team player with positive attitude

*
Willingness to learn and adapt to new procedures

*
High values and integrity

Preferred Qualifications

*
Some college coursework or vocational training

*
1+ years of experience in telephone customer service or telemarketing

*
Experience with data collection or survey administration

*
Familiarity with CATI systems or similar software

*
Experience working in a call center environment

*
Bilingual capabilities (Spanish/English)

*
Experience with government or business-to-business communications

*
Knowledge of basic data quality principles

*
Experience working with productivity metrics

Why Join Us

*
Competitive pay determined by the Service Contract Act (SCA) Wage Determination

*
Health benefits eligibility

*
Paid federal holidays

*
Vacation eligibility after one year of continuous service

*
Pre-tax commuter benefit deduction

*
Comprehensive paid training

*
Clear advancement opportunities to Interviewer 2 and beyond for dedicated performers.

*
Extensive on-the-job training and support to help you succeed in your role.

Physical Requirements:

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*
Ability to sit for extended periods while conducting interviews

*
Clear speaking voice and good hearing for telephone work

*
Manual dexterity for computer work and data entry

Equal Employment Opportunity Policy

Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Quick Apply

Refine Your Search

telephone representative jobs in kansas city, mo

Government Survey Interviewer

Teller I

Patient Scheduling Representative

Patient Representative

Patient Service Representative

Patient Registration Representative

Customer Care Representative

Patient Registration Representative - PRN

Customer Relations Representative/Box Office (Part Time)

Document Review Clerk

Executive Assistant - Court Administrator's Office

Member Support Representative

Records Representative

Patient Registration Representative -- Indian Creek Hospital Admitting

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Patient Registration Rep

Contact Center Representative

Patient Service Representative

Guest Service Representative

Call Center Representative - Retail Pharmacy

I want to receive the latest job alert for telephone representative in kansas city, mo

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected