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WIC Assistant - University Health Independence Clinic - (Mon-Thurs, 7:30a-5p)

University Health KC -
Kansas City, MO

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Community partnership development
Customer communication
Customer relationship building
Computer literacy
Maintaining patient confidentiality
Employee relationship building
High school diploma or GED
Clinical data entry
Community relationship building
Stakeholder relationship building
Quality data entry
Customer data entry

Full Job Description

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

WIC Assistant - University Health Independence Clinic - (Mon-Thurs, 7:30a-5p)

101 Truman Medical Center

Job Location

Independence Clinic

Independence, Missouri

Department

WIC Program

Position Type

Full time

Work Schedule

7:30AM - 5:00PM

Hours Per Week

Job Description

The WIC Assistant is often the first point of contact for participants and families and plays a vital role in delivering exceptional customer service within the WIC program. This position supports clinic operations by scheduling appointments, determining eligibility, maintaining participant records, and ensuring participants receive timely and accurate services. The WIC Assistant helps create a welcoming environment while supporting the health and well-being of women, infants, and children.

Key Responsibilities

Welcome participants and provide excellent customer service in person and by phone.
Schedule and manage appointments, including follow-up for missed appointments and referrals.
Screen new participants and collect information to determine WIC eligibility.
Maintain accurate participant records and update information in the State WIC database.
Explain WIC benefits and issue food instruments according to program guidelines.
Assist with clinic flow, participant communications, and administrative support functions.
Collaborate with WIC team members to ensure efficient clinic operations and positive participant experiences.
Travel to other WIC clinic locations as needed to provide coverage.
Support compliance with agency, state, and federal policies and procedures.

Minimum Requirements

High school diploma or equivalent.
Strong interpersonal and customer service skills.
Ability to maintain confidentiality and handle sensitive information appropriately.
Ability to build positive relationships with participants, coworkers, and community partners.
Basic computer skills and data entry experience.

Preferred Qualifications

Bilingual competency.

Join Our Team

If you enjoy helping families, providing outstanding customer service, and making a positive impact in your community, we encourage you to apply and become part of our WIC team.

This position is at the Independence Clinic

Hours are Monday-Thursday, 7:30-5:00

Apply Now

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WIC Assistant - University Health Independence Clinic - (Mon-Thurs, 7:30a-5p)

WIC Breastfeeding Peer Counselor - University Health Independence Clinic - (Mon-Thurs, 7:30a-5p)

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Cashier - 2 pm to 8 pm Availability - Cosentino's Price Chopper #121 - 3700 W 95th St, Leawood, KS

Cashier - 6 am to 2 pm Availability - Cosentino's Price Chopper #121 - 3700 W 95th St, Leawood, KS

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