Top 979 Emergency services manager Jobs in Kansas City Mo

Quality Assurance Specialist
SERENITY HOME HEALTH CARE —Kansas City, MO
- $89 - $90 an hour
- Full-time
- Bilingual
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Store Director (Store Manager) - Lees Summit, MO
Target —Lees Summit, MO
- $106,000 - $212,000 a year
- Weekends as needed
- Inventory management
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
9d
Senior Regional Security Strategist - Corporate Security (Multiple Locations)
Burns & McDonnell —Kansas City, MO
- $115,000 - $180,000 a year
- Full-time
- Microsoft Excel
- Construction site
- Research
- 401(k)
- Employee stock ownership plan
Assistant to the County Manager
Johnson County Kansas —Olathe, KS
- $51.62 - $77.43 an hour
- Full-time
- Background check
- 5 years
- Research
- Wellness program
- Retirement plan
Senior Regional EHS Manager
Amazon.com Services LLC —Kansas City, MO
- $126,700 - $246,400 a year
- Weekends as needed
- 7 years
- Up to 50% travel
- Writing skills
- AD&D insurance
- Health insurance
Communications Manager
Jackson County, MO —Kansas City, MO
- $73,736 a year
- Full-time
- Background check
- Marketing
- 5 years
Fraud Prevention Analyst
UMB Financial Corporation —Kansas City, MO
- $59,085 - $86,922 a year
- Email
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Health insurance
Protective Svcs Mgr - Kansas City, MO
Bank of America —Kansas City, MO
- Full-time
- 5 years
- Writing skills
- Mid-level
9d
Dispatcher
Zūm —Kansas City, MO
- $30 - $33 an hour
- Full-time
- School experience
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Manager-Emergency Management
Unified Government of Wyandotte County/Kansas City, KS —Wyandotte County, KS
- $34.21 - $53.43 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
8d
Interim Manager of Emergency Services
HealthTrust Workforce Solutions —Overland Park, KS
- Part-time
- 3 years
- Master's degree
- Bachelor's degree
Quick Apply
PM Banquet Manager
Marriott International, Inc —Kansas City, MO
- $64,890 - $84,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Senior Director of Hospitality & Facilities Operation
Unity Village —Unity Village, MO
- $107,000 - $130,000 a year
- Full-time
- 7 years
- Microsoft Outlook
- Computer literacy
Quick Apply
10d
Project Manager
UMB Financial Corporation —Kansas City, MO
- $98,208 - $144,705 a year
- Email
- Office
- Bachelor's degree
- Quality control
- Paid holidays
- Health insurance
QA Project Coordinator
UMB Financial Corporation —Kansas City, MO
- $117,900 - $173,393 a year
- Email
- Office
- 8 years
- Bachelor's degree
- Paid holidays
- Health insurance
14d
Parent Support Specialist (Children's Mental Health Case Manager)
Johnson County Kansas —Mission, KS
- $26.19 - $35.43 an hour
- Full-time
- Background check
- Clean driving record
- Caregiving
- Wellness program
- Retirement plan
Site EHS Manager III
Amazon.com Services LLC —Kansas City, KS
- $94,200 - $141,400 a year
- Full-time
- Ability to climb stairs
- Master's degree
- Analysis skills
- AD&D insurance
- Health insurance
Mental Health Crisis Case Manager (Co-Responder Team)
Johnson County Kansas —Mission, KS
- $26.19 - $35.43 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Wellness program
- Retirement plan
Community Manager (The Maxwell)
Block Multifamily Group —Kansas City, MO
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Analysis skills
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
3d
Assistant Manager - Residential Services
Circuit Court of Jackson County, Missouri —Kansas City, MO
- $29.24 - $36.55 an hour
- Full-time
- Writing skills
- Public speaking
- Mid-level

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Quality Assurance Specialist

SERENITY HOME HEALTH CARE -
Kansas City, MO

Quick Apply

Job Details

Full-time
$89 - $90 an hour

Benefits

Company car
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Bilingual
Home care experience
Spanish
Customer service
Driving
Data entry
Home healthcare regulations

Full Job Description

Job Summary
The Quality Control Manger is responsible for overseeing the operations of multiple branches within the home care agency, ensuring the delivery of high-quality services, strict adherence to compliance standards, and the efficient operation of each location. This position requires a proactive approach to identifying and resolving issues, implementing process improvements, and empowering staff to enhance overall branch performance and client satisfaction. The Regional Manager will regularly visit branches, maintain effective communication with branch teams, and use problem-solving skills to address challenges and drive continuous improvement.

Key Responsibilities

Branch Operations

Oversee day-to-day operations of assigned branches, ensuring compliance with agency policies, industry standards, and regulations.
Assist branch managers in upholding quality service standards, optimizing utilization, and fostering communication with case managers and insurance providers.
Resolve operational issues, including staffing challenges, caregiver misconduct, and client concerns, promptly and effectively.
Foster operational efficiency by identifying bottlenecks and implementing initiatives to streamline processes.
Develop and promote strategies for process improvements to optimize service delivery and client satisfaction.
Address and escalate any ambience or environmental issues at the branches that may affect staff or client comfort, ensuring timely resolution.

Safety Measures

Ensure that each branch has a comprehensive emergency preparedness plan for various situations, including medical emergencies, natural disasters, and power outages.
Assess and ensure the branches have the appropriate safety measures in place to protect staff and clients.

Equipment and Supplies

Assess the availability and proper utilization of equipment and supplies to meet operational needs.
Ensure branches are stocked with adequate personal protective equipment (PPE).
If the branch has a company car, assess the condition of the vehicle and confirm that it is properly maintained.
Implement and maintain a system for reordering supplies and equipment as needed to avoid shortages.

Compliance and Quality Assurance

Ensure branches adhere to all legal, regulatory, and agency requirements, including documentation accuracy and timeliness.
Collaborate with the Quality Assurance team to conduct audits, identify discrepancies, and implement corrective action plans.
Monitor compliance with caregiver and client documentation standards.
Ensure adherence to the agency’s data privacy policy, safeguarding client and caregiver information.
Ensure all systems are password-protected at all times.
Conduct internal assessments to ensure compliance, identify vulnerabilities, and hold individuals accountable for data privacy breaches or violations.

Training and Development

Oversee caregiver onboarding and training programs to ensure consistency with agency standards.
Review new hire conversion rates, training completion, and caregiver certifications.
Collaborate with branch managers to identify and address staff training needs.

Business Development

Identify opportunities for growth within the region, including new client acquisition and service expansion.
Collaborate with the marketing team to promote the agency’s services and build brand awareness.
Represent the agency at community events, networking sessions, and industry conferences to foster partnerships.

Team Leadership and Supervision

Conduct regular branch visits (a minimum of three days per week) to provide on-site support, monitor operations, and ensure staff accountability.
Supervise field staff performance, including caregiver documentation, client visits, and service quality.
Review and approve reports from branch managers and team coordinators, including service agreements and visit compliance.

Issue Resolution

Serve as the primary point of contact for resolving escalated issues, including caregiver grievances, client complaints, and interdepartmental conflicts.
Implement proactive measures to prevent recurring issues and improve branch performance.
Develop a structured escalation process for unresolved issues to ensure timely intervention by senior leadership.

Reporting and Analytics

Prepare and submit detailed branch visitation reports, including identified challenges, resolutions, and corrective actions.
Track operational metrics and provide insights to improve branch performance.
Maintain thorough records of audits, compliance reviews, and branch improvement initiatives.

Skills

Strong leadership, interpersonal, and communication skills.
Ability to resolve complex issues and implement effective solutions.
Proficiency in operational and scheduling software, including data analysis tools.
Ability to travel regularly to assigned branches.

Key Competencies

Leadership: Inspire and empower teams to excel in their roles.
Operational Efficiency: Identify inefficiencies and implement strategies to optimize processes.
Problem-Solving: Address challenges promptly and effectively, fostering a culture of continuous improvement.
Compliance-Oriented: Maintain a thorough understanding of regulatory requirements and industry best practices.

Work Schedule

Full-time position requiring frequent travel between branches.
Minimum three days per week spent on-site at assigned branches.

Pay: $89.00 - $90.00 per hour

Expected hours: 30.0 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Home Healthcare Management: 1 year (Required)
Customer service: 1 year (Required)
Data entry: 1 year (Required)

Language:

Spanish (Required)

Work Location: In person

Quick Apply

Refine Your Search

emergency services manager jobs in kansas city mo

Quality Assurance Specialist

Store Director (Store Manager) - Lees Summit, MO

Senior Regional Security Strategist - Corporate Security (Multiple Locations)

Assistant to the County Manager

Senior Regional EHS Manager

Communications Manager

Fraud Prevention Analyst

Protective Svcs Mgr - Kansas City, MO

Dispatcher

Manager-Emergency Management

Interim Manager of Emergency Services

PM Banquet Manager

Senior Director of Hospitality & Facilities Operation

Project Manager

QA Project Coordinator

Parent Support Specialist (Children's Mental Health Case Manager)

Site EHS Manager III

Mental Health Crisis Case Manager (Co-Responder Team)

Community Manager (The Maxwell)

Assistant Manager - Residential Services

I want to receive the latest job alert for emergency services manager in kansas city mo

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