Top 38 Quest diagnostics Jobs in Kansas City Mo

Client Service Representative I
Quest Diagnostics —Lenexa, KS
- $16.50 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Work from home
Quick Apply
8d
Phlebotomist III Territory
Quest Diagnostics —Kansas City, MO
- From $23.10 an hour
- Full-time
- Clean driving record
- Sanitation
- English
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
Pre-Analytical Assistant I
Quest Diagnostics —Lenexa, KS
- From $18 an hour
- Weekends as needed
- High school diploma or GED
- Military encouraged
- Medical terminology
- Employee stock purchase plan
- Disability insurance
Quick Apply
4d
Phlebotomist II Site Lead
Quest Diagnostics —Kansas City, MO
- From $19.31 an hour
- Overtime
- Clean driving record
- Management
- English
- Employee stock purchase plan
- Disability insurance
Quick Apply
Specimen Technician I
Quest Diagnostics —Lenexa, KS
- From $18 an hour
- Overtime
- No experience needed
- High school diploma or GED
- Military encouraged
- Employee stock purchase plan
- Disability insurance
Quick Apply
4d
Phlebotomist III
Quest Diagnostics —Kansas City, MO
- $21.24 - $23.42 an hour
- Weekends as needed
- Clean driving record
- Driver's License
- Reliable transportation
Quick Apply
Phlebotomist Representative - Site Lead
Quest Diagnostics —Kansas City, MO
- From $21.50 an hour
- Weekends as needed
- Writing skills
- Sanitation
- English
- Employee stock purchase plan
- Disability insurance
Quick Apply
5d
Forensic Toxicology Laboratory Processing Technician I
Quest Diagnostics —Lenexa, KS
- From $17.75 an hour
- Part-time
- High school diploma or GED
- Ability to sit for extended periods
- Military encouraged
- Employee stock purchase plan
- Flextime
Quick Apply
10d
Client Service Representative I - Bilingual (English, Spanish)
Quest Diagnostics —Lenexa, KS
- $17.20 an hour
- Full-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick Apply
8d
Customer Care Representative I (Part-Time)
Quest Diagnostics —Lenexa, KS
- From $17.25 an hour
- Part-time
- Microsoft Outlook
- Laboratory experience
- Military encouraged
- Employee stock purchase plan
- Flextime
Quick Apply
4d
Customer Service Representative I
Quest Diagnostics —Lenexa, KS
- From $17.20 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
- Employee stock purchase plan
- Disability insurance
Quick Apply
Phlebotomist II
Quest Diagnostics —Kansas City, MO
- From $21.50 an hour
- Overtime
- Clean driving record
- Sanitation
- English
- Employee stock purchase plan
- Disability insurance
Quick Apply
Insurance Risk Interviewer I
Quest Diagnostics —Lees Summit, MO
- $17 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
4d
Medical Laboratory Scientist I
Quest Diagnostics —Lenexa, KS
- From $28 an hour
- Full-time
- OSHA
- Bachelor of Science
- HIPAA
- Employee stock purchase plan
- Disability insurance
Quick Apply
Dispatcher I
Quest Diagnostics —Lenexa, KS
- From $17.20 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Employee stock purchase plan
- Disability insurance
Quick Apply
Rep, CRO Mobile Examiner - (P/T) - ExamOne/Metropolitan Kansas City area - NE Kansas and NW Missouri
Quest Diagnostics —Kansas City, KS
- Overtime
- Clean driving record
- Vital signs
- Computer literacy
Quick Apply
Medical Laboratory Scientist II
Quest Diagnostics —Lenexa, KS
- From $28 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
- Employee stock purchase plan
- Flextime
Quick Apply
12d
Logistics Call Center Representative I
Quest Diagnostics —Lenexa, KS
- From $17.20 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
Phlebotomist III Float
Quest Diagnostics —Lenexa, KS
- From $20.81 an hour
- Full-time
- Clean driving record
- Float pool
- Clinic
Quick Apply
Laboratory Manager
Quest Diagnostics —Lenexa, KS
- From $88,540 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Employee stock purchase plan
- Disability insurance
Quick Apply

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Client Service Representative I

Quest Diagnostics -
Lenexa, KS

Quick Apply

Job Details

Full-time
$16.50 an hour
8 days ago

Benefits

Work from home

Qualifications

Customer communication
Computer literacy

Full Job Description

Client Service Representative I - Temporary role until end of year | Fully Remote

Answers and resolves telephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner.

Training schedule: 3-4 weeks, Monday - Friday 8:00AM - 4:30PM Central

Shift schedule: You will be assigned a work schedule after training, Monday-Friday 9:00AM or 10:30AM Central start times with rotating weekends.

Work from home requirements: Home internet hard wired to modem with minimum 100mbps download and 20mbps upload speed.

Start date: August 21st

Pay: $16.50/hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Use professional spoken and written etiquette and all available resources to respond to incoming customer inquiries, requests and complaints competently and courteously.
Perform research and troubleshoot inquiries and follow up with customers on issues that cannot be resolved immediately.
Complete all required documentation associated with the handling of received requests while maintaining complete and accurate records.
As needed, report priority and critical matters to clients and relevant internal parties following established procedures for reporting and documentation.
Follow all policies regarding follow-up and shift change notification.
Follow up with relevant parties as needed, based on the issue being addressed.
Follow through in a timely manner to resolve all issues and concerns.
Provide complete and accurate information, education and guidance to clients about business processes
Escalate issues as appropriate to keep immediate supervisor informed of client concerns, problems or deviations from established procedures.
Provide suggestions for process improvements to maximize quality and efficiencies in the department
Comply with company policies and governmental regulations
Perform other duties as assigned to meet the business needs or customer requirements.
This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Required Work Experience:

One year experience in a similar role.

Preferred Work Experience:

2 years of relevant professional experience.
Wellness Platforms:
- Wellness Engine
- QLS
- Powerterm
- Perceptive Content
- Kofax
- QDRS
- APEX
- Sam Perdiem Password Reset Tool
- Summit App
- Absorb
Toxicology Platforms:
- QTN / CCI
- ESP
- QBS
- CCF Imaging
- Smartworks
- ExamOne Portal
Quest Select
- Eligibility
- QLS
- Facilities Database

Optimaxx

Physical and Mental Requirements:

Sitting for long periods of time.
Repeating motions that may include the wrists, hands and/or fingers. (Typing)

Knowledge:

Proper telephone etiquette to handle customer inquiries
Basic knowledge of operating office equipment
Basic understanding of fundamental medical and laboratory terminology
Understand the importance of Quality Service and how it is measured
Microsoft products (Outlook, Teams, Word, Excel etc.)
Salesforce
Five9

Skills:

Excellent interpersonal and communication skills (oral and written) necessary to effectively interact with customers and co-workers
Proficiency in basic computer skills (Word, Excel, Outlook)
Ability to multi-task and work in a fast-paced environment
Strong organizational skills
Ability to analyze and solve problems.
Good listening skills
Ability to maintain professional and tactful manner in stressful situations
Ability to deal with client information in a confidential manner
Ability to work in both an individual and team environment.

Quick Apply

Refine Your Search

quest diagnostics jobs in kansas city mo

Client Service Representative I

Phlebotomist III Territory

Pre-Analytical Assistant I

Phlebotomist II Site Lead

Specimen Technician I

Phlebotomist III

Phlebotomist Representative - Site Lead

Forensic Toxicology Laboratory Processing Technician I

Client Service Representative I - Bilingual (English, Spanish)

Customer Care Representative I (Part-Time)

Customer Service Representative I

Phlebotomist II

Insurance Risk Interviewer I

Medical Laboratory Scientist I

Dispatcher I

Rep, CRO Mobile Examiner - (P/T) - ExamOne/Metropolitan Kansas City area - NE Kansas and NW Missouri

Medical Laboratory Scientist II

Logistics Call Center Representative I

Phlebotomist III Float

Laboratory Manager

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