Top 10 Senior it technician Jobs in Kansas City Mo

Senior Data Center Technician - Day
Netrality Data Centers —Kansas City, MO
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Paid parental leave
- AD&D insurance
Senior Customer Service Specialist
Oracle —Kansas City, MO
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Office
Senior Service Desk Engineer
Seaboard Foods —Merriam, KS
- Weekends as needed
- Computer Science
- 5 years
- Office
- Wellness program
- Paid holidays
8d
Reactive Service Desk/ Sr. Help Desk Engineer
Onsite Logic —Lenexa, KS
- $55,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Associate's degree
Quick Apply
Senior Client Enablement Consultant (Remote)
Opus 2 —Kansas City, KS
- $80,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Disability insurance
- Health insurance
Quick Apply
7d
Senior Application Support Analyst (Back Office Lending-Credit Unions)
Jack Henry —Lenexa, KS
- $68,700 - $103,150 a year
- Extended hours
- Remote
- 6 years
- Mid-level
- Accounting
Senior Application Support Engineer - Java/SaaS
Associated Wholesale Grocers —Kansas City, KS
- Full-time
- Mid-level
- Office
- 3 years
- Wellness program
- Health savings account
Senior AI Adoption Coach: Software Development
Jack Henry —Lenexa, KS
- Full-time
- Hybrid work
- 6 years
- Office
- Java
13d

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IT Infrastructure, Manager
Brook + Whittle —New Century, KS
Excellent communication skills, with the ability to translate technical concepts for non-technical audiences. Reporting to the Director of IT Service Delivery,…
$115,000 - $135,000 a year
IT Manager , Ops Tech Solutions (OTS)
Amazon.com Services LLC —Olathe, KS
Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux,…
$116,800 - $160,000 a year
13d

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Sr. IT Training & Opt Analyst
The Ohio State University Wexner Medical Center —Columbus, OH
Collaborates with operational and clinical stakeholders to assess current workflows and business processes, identify opportunities for improvement, and design…
8d
IT Support Engineer Sr.
AEP Service Corporation —Columbus, OH
Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent combination of education and experience).
$30.53 - $38.16 an hour
8h

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Senior Data Center Technician - Day

Netrality Data Centers -
Kansas City, MO

Apply Now

Job Details

Full-time

Benefits

Paid parental leave
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
401(k) matching
Employee discount

Qualifications

Data Center Operations
Customer communication
Data center experience
Safety protocol adherence
Professional ethics
Equipment troubleshooting
High school diploma or GED
Stacking
Graphic design software
Fiber optic systems installation
Electrical troubleshooting
Productivity software
Cross-functional collaboration
Physical security emergency response
Cross-functional communication
Equipment racks mounting

Full Job Description

Who We Are

Netrality Data Centers is a growing private-equity backed owner-operator of strategic interconnection properties. With eighteen premier data centers located in six metropolitan markets, Netrality continues to acquire strategic network interconnection data centers and develop Meet Me Rooms (MMRs) and wholesale data center space within those properties to offer the highest quality and most robust direct network interconnections in the market.

Netrality offers comprehensive and competitive benefits to our employees, notably:

Multiple offerings for medical, dental, and vision insurance
Company-paid life, short- and long-term disability, and AD&D insurance
Paid parental leave, fertility support, 401k matching
Employee discount services through our partners savings platform
$1:$1 company match for all eligible charitable gifts

Who We Need

Netrality has an exciting opportunity to join our Data Center Operations team. The successful candidate maintains and monitors the data center’s critical infrastructure systems, which supports both Netrality colocation customers and building tenants. In this role, the Data Center Technician investigates internal alerts and follows established escalation procedures to maintain compliance with high level service and security requirements.

Netrality is a close-knit team of A-players. This is an opportunity for the right person to establish efficiencies and best practice enterprise-wide, with the potential for growth of the function over time.

Description of Responsibilities

Monitor the Critical Facilities Monitoring System and provide reactive/notification/escalation services as required to address alarm events.
Provide top-tier physical and remote customer support for local and international Colocation Customers in a 24/7/365 facility to include fiber/copper cross-connects and equipment troubleshooting.
Monitor and assist Customer Support requests through use of a Web-based ticketing system where customers have access to services including access requests, Remote Hand troubleshooting, processing orders, delivery logistics, and general support.
Execute sales orders and facility preparations to support new customer environments in accordance with ongoing sales activity.
Perform hourly walkthroughs of the facility to visually verify and collect readings from all critical electrical/mechanical equipment and monitor overall facility conditions.
Assist with physical security monitoring through use of cameras, access badges, door alarms and notifications.
Perform “rack & stack” tasks for customer equipment as required.
Perform routine operational tasks including equipment handling, repairs and troubleshooting, processing interconnection circuit orders, and general site support.
Manage customer package deliveries through receiving, handling, storing, and shipping.
Answer client calls, emails and other inquiries in a professional manner, and coordinate the appropriate resources to resolve client issues.
Assist in client deployment strategies and facility expansion planning.
Sign visitors in and out of the facility and escort authorized personnel as required.
Monitor and assist during planned outages or maintenance windows.
Maintain detailed logs of all events, anomalies, inventory, and work tickets.
Maintain ethical, professional, and courteous relations with contractors, tenants, and colleagues.
All other duties as assigned by supervisor(s)

Position Requirements and Desired Skills

High School Diploma required; Industry related certifications in a technical area of study strongly preferred.
Minimum of 2 years of previous Data Center-specific experience
Fundamental knowledge of Data Center cooling and power infrastructure required
Previous experience in fiber splicing/testing or other technical troubleshooting required
Previous experience with rack and stack and cable management required
2 years of customer service experience required
Strong troubleshooting, problem solving, multitasking and organization skills
Operate with a ‘safety first’ mindset at all times
Follow all current emergency procedures set forth by Netrality and the assigned property
Excellent communicator and team player
Experience working independently as well as collaboratively; effectively managing priorities while meeting hard deadlines
Ability to work cross-functionally with ease
Proficient with Microsoft Office Suite and Adobe Suite
Excellent communication and interpersonal skills, especially with supervisor and local site team
Self-motivated, initiative taker
Highest ethical and professional conduct and integrity
Adhere to all guidelines and expectations set forth in company’s corporate handbook

Apply Now

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senior it technician jobs in kansas city mo

Senior Data Center Technician - Day

Senior Customer Service Specialist

Senior Service Desk Engineer

Reactive Service Desk/ Sr. Help Desk Engineer

Senior Client Enablement Consultant (Remote)

Senior Application Support Analyst (Back Office Lending-Credit Unions)

Senior Application Support Engineer - Java/SaaS

Senior AI Adoption Coach: Software Development

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