Top 35 It helpdesk technician Jobs in Katy, Tx

IT Helpdesk Technician
LJA Engineering —Katy, TX
- Windows
- Microsoft Office
- 1 year
- Paid parental leave
- Paid holidays
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5d
IT Helpdesk Technician
Prime Communications —Sugar Land, TX
- Office
- Organizational skills
- Communication skills
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Level 1 IT Support Technician
PYEK —Katy, TX
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Analysis skills
IT Technician- Entry Level
Life Cycle Power —Houston, TX
- Full-time
- Microsoft Outlook
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
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Help Desk Technician
City of Richmond, Texas —Richmond, TX
- From $23.13 an hour
- Full-time
- Background check
- Clean driving record
- Computer Science
- Health savings account
- Health insurance
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11h
IT Help Desk Specialist
TransCore, LP —Houston, TX
- Full-time
- Computer Science
- Research
- Mid-level
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Level 3 Network Engineer - Managed Services
I.T. Matters, Inc —Houston, TX
- $65,000 - $75,000 a year
- Full-time
- Background check
- Azure
- 5 years
- Health savings account
- Paid holidays
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5d
Technology Infrastructure Technician
Eight.39 —Tomball, TX
- $45,000 - $57,000 a year
- Weekends as needed
- Background check
- Google Workspace
- Clean driving record
- Paid holidays
- Health insurance
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4d
IT Technician II
Bowman Consulting Group, Ltd. —Houston, TX
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Help Desk Technician - Houston, Texas
THE JAY GROUP INC —Houston, TX
- Overtime
- Background check
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
IT Technician
Wendys —Sugar Land, TX
- Weekends as needed
- Background check
- Mid-level
- Office
Quick Apply
Service Desk Technician I
LYTE FIBER LLC —Houston, TX
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Mid-level
IT Field Support Specialist
Popeyes —Sugar Land, TX
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
IT Service Desk Level 1 Support
Gutor —Houston, TX
- $60,000 - $70,000 a year
- Full-time
- Spanish
- 3 years
- Bachelor's degree
- Health savings account
- AD&D insurance
Help Desk Coordinator
Texas Petroleum Group —Houston, TX
- Weekends as needed
- Microsoft Outlook
- High school diploma or GED
- Entry level
Quick Apply
IT Support Engineer - II
Xammax —Houston, TX
- $65,000 a year
- Full-time
- Mid-level
- Windows
- In-person
- Health insurance
- Dental insurance
Quick Apply
7d
IT Executive Support Technician
Ovation Workplace Services Inc —Houston, TX
- $49,920 - $54,080 a year
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
Quick Apply
Information Technology Support Specialist
Kent —Houston, TX
- Spanish
- Azure
- Computer Science
14d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Katy, TX
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
HELP DESK
AVATAR Managed Services —Houston, TX
- Writing skills
- Windows
- Analysis skills

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it helpdesk technician jobs near katy, tx

IT Helpdesk Technician

LJA Engineering -
Katy, TX

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Job Details

5 days ago

Benefits

Paid parental leave
Internal mobility program
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee stock ownership plan
Opportunities for advancement
Referral program

Qualifications

Customer communication
Network troubleshooting
Wireless networking
Windows
Microsoft Office
Desktop (troubleshooting support)
macOS
IP networking
Desktop administration
Ticketing system technical support

Full Job Description

WHAT LJA HAS TO OFFER

LJA is offering an exciting opportunity that will allow you to reach your full career potential. The structure of our organization is designed to amplify your capabilities while gaining the benefits of being an employee-owner. What truly sets this opportunity apart is the chance to collaborate every day with dedicated, skilled, and supportive leaders. Whether you are in the office, in the field, or behind the scenes, working at LJA gives you the chance to grow through hands-on experience and exposure to a broad range of clients and services.

WHAT MAKES LJA DIFFERENT

At LJA, our employee-owners take pride in their work and their workplace. We’re guided by leaders who foster a culture of respect, collaboration and a shared vision of success. Our difference is evident in the experiences and opportunities we provide:

Employee-owned. Client-focused
Employee Stock Ownership Plan (ESOP)
Consistently ranked as a Top Workplace
Internal recruitment team, in-house training, and a marketing department specific to our industry
We celebrate flexibility, allowing every team and office to lead with their proven approach
Our culture champions continuous learning and personal growth
We believe success comes through constant evolution and communication
We are passionate about having fun and making money, all while creating impact

POSITION OVERVIEW: As an IT Help Desk Technician at LJA IT, you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices.

A TYPICAL DAY MIGHT INCLUDE:

Providing first contact technical support for desktops, laptops, printers, and mobile devices
Responding to employee-owners’ inquiries via telephone, email, Teams chat or Fresh Service ticketing system
Handling AD password resets, AD account unlocks, MFA assistance and other access requests according to established procedures
Escalating unresolved issues to Level 1 support with detailed notes and diagnostic information
Contributing to knowledge base updates by documenting new solutions to existing problems
Providing clear communication to employee owners regarding statuses, next steps and expected resolution times
Performing any additional duties or tasks, as required

REQUIRED EDUCATION/LICENSE/CERTIFICATIONS:

Some college coursework or equivalent professional experience preferred
CompTIA A+ preferred

REQUIRED QUALIFICATIONS:

1+ years of experience in desktop support or IT helpdesk roles
Fundamental knowledge of Windows 10/11, MacOS, Office 365, and Active Directory
Exposure with network troubleshooting (TCP/IP, DNS, DHCP, VPN, Wi-Fi)
Familiarity with using ticketing systems, e.g. Fresh Service, Track-it, Service Now, or Remedy
Excellent problem-solving, communication, and customer service skills
Ability to work independently and prioritize tasks in a dynamic and fast-paced environment

IDEALLY, YOU SHOULD ALSO HAVE:

Familiarity with IT service management (ITSM) tools like Fresh Service or similar
Experience supporting Engineering software such as AutoCAD, Bentley Projectwise or ESRI ArcGIS preferred
Basic understanding of cybersecurity best practices and endpoint protection
Experience assisting with office moves, IT desktop setups, and infrastructure projects

LEVEL UP WITH LJA

At LJA, we’re 100% employee-owned. This drives results, rewards ambition and supports long-term success for every team member. With almost 100 locations and 3,000+ employee-owners (and growing), we’re building something big! We want you to be part of it. Your future grows here.

Generous Time Off: PTO, paid holidays, and a full office closure between Christmas and New Year’s.
Comprehensive Benefits: Multiple plan options for health, dental, and pets. Along with mental health support.
Family Support: Paid maternity and parental leave to help you focus on what matters most.
Education Support: Tuition reimbursement and in-house courses provided by our Learning and Development team.
Referral Bonuses: Know great talent? Get rewarded for helping us grow.
Community Impact: Company-sponsored volunteer days and philanthropic initiatives.
Professional Development: Memberships to industry organizations to keep you connected and growing.
Career Growth: Great internal mobility opportunities to advance your career.
Fun Culture: LJA social events, employee sports teams, bring your kid to work day, etc.

To Executive Search Firms & Staffing Agencies: LJA Engineering, Inc. and its subsidiaries do not accept unsolicited resumes from any agencies that have not signed a service agreement. All unsolicited resumes will be considered LJA's property. This includes resumes submitted directly to hiring managers without contacting LJA's Human Resources Talent Department.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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it helpdesk technician jobs in katy, tx

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