Top 7 It operations manager Jobs in Katy, Tx

Digital E-commerce Operations Manager
Academy Sports —Katy, TX
- Full-time
- Computer Science
- Writing skills
- System design
Senior IT Infrastructure & Operations Manager
Gene by Gene —Houston, TX
- Full-time
- Hybrid work
- Google Workspace
- Computer science
- Computer Science
- Health savings account
- Disability insurance
Quick Apply
Cloud Infrastructure & IT Operations Manager
Off Duty Management —Katy, TX
- $125,000 - $135,000 a year
- Full-time
- 7 years
- Computer Science
- DevOps
Quick Apply
10d
Data Center Operations Security Program Manager
Serverfarm —Houston, TX
- $60,000 - $100,000 a year
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Health insurance
Sr. Project Manager, Servicing Operations
Stellantis Financial Services US —Houston, TX
- Overtime
- Hybrid work
- 5 years
- Travel
- Organizational skills
Quick Apply
Operations Manager
AVI-SPL —Houston, TX
- Full-time
- CAD
- Customer service
- Mid-level
- Paid holidays
- Health insurance

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Digital E-commerce Operations Manager

Academy Sports -
Katy, TX

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Job Details

Full-time

Qualifications

Data center experience
Data analysis reporting
Metrics Reporting
Change management
Key Performance Indicators
Supervising experience
Managing engineering teams
Process improvement planning
Business operations
Managing tech infrastructure teams

Full Job Description

Who We Are

At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country — but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to each other as we are to our customers.

We’ve spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member’s journey. What fuels us? Our belief in the power of fun.

Here, you won’t just help customers gear up for their next adventure — you’ll launch one of your own. Whether you're starting out or leveling up, Academy is a place where fun can’t lose!

Education:

Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering or relevant field of study preferred

Work Experiences:

5 + years in IT or related field with managerial or supervisory experience

Skills:

Demonstrated experience managing IT/e-commerce platforms, projects and team
Strong technical knowledge of eCommerce, omni-channel, enterprise applications, and operating systems, network and mobile POS.
Subject matter expert in planning, developing and implementing IT infrastructure, technology/network scalability management, security procedures and disaster recovery protocols.
Detailed knowledge of various server operating systems, domain architecture, desktop & mobile engineering and store systems back-office.
In-depth hands on experience with enterprise firewalls, online & store systems, inventory & merchandise monitoring, audit and logging applications, state-of-the-art monitoring tools
Strong technical knowledge in providing 24/7 support, including a global remote user base
Working knowledge of IT, Security, end to end ecommerce technologies and operations.
Strong analysis capabilities and skills in structured problem solving.
Strong program and service delivery skills.
Deep sense of urgency and ability to identify and achieve quick wins.
Ability to quickly learn new subject matter areas, assess operational maturity, establish KPI s and metrics and drive towards operational maturity.
Great communications and collaboration skills.

Required Experience

8-12 years prior experience in IT Operations
8-12 years of leadership and management experience
Required knowledge of Cloud Technologies, Web Sphere commerce or ATG
Customer advocate and relentless passion to solve issues quickly.
Experience in introducing metrics and data as a basis for operational analysis and decision-making
Experience in introducing operational discipline into ad hoc process areas. Experience with data centers, process and organizational change management.
Experience in significantly and provable increasing maturity levels for IT and engineering operations processes.
Experience in working with distributed teams and processes and driving them towards high levels of operational excellence.

Responsibilities:

Manage system enhancements to the WebSphere platform and supporting e-commerce systems
Build, maintain state-of-the-art IT operations for digital/ecommerce business
Inculcate every day is holiday culture across board
Build operations team as highly data-driven giving apt quantification for each ticket and business case handling
Build and lead global 24/7/365 operation engineer team with focus on customer service with right competency, tool-set, culture, automation driven with agile manner.
Develop, manage, measure, monitor and report on key operation service-level metrics, KPIs
Develop and maintain a scalable organization with a well-documented roadmap, goals and objectives
Responsible for IT operation processes to facilitate, enable IT & business team to deliver a high quality of service
Representing IT operations, work collaboratively with the other departments providing IT operations services as well as enabling them with technology thought leadership.
Manage the planning, documentation architecture, design, implementation and support of IT operations
Build relationships with business partners to ensure IT ops and productivity goals are understood and exceeded
Provide executive reporting, real-time updates to leadership, resonate & showcase holiday readiness at all times
Maintain customer satisfaction (internal and external) while engaging day to day operations
Strive for customer centricity excellence
Prepare budgets and team objectives
Use service desk best practices, ITIL, and problem management to drive continual process improvement culture
Promote self-service tools, the request catalog and the knowledge repository as mechanisms to improve end-user satisfaction and reduce costs
Perform trend analysis including competitors, and develop action plans for improving service timeliness, maintaining compliance & audit friendly and reducing costs.
Stay abreast of trends in IT operations support, management, technologies, sourcing, policies, procedures and other external changes that could have an impact on IT services.

Physical Requirements & Attendance

Acceptable level of hearing and vision to perform job duties
Adhere to company work hours, policies, procedures and rules governing professional staff behavior

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

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Refine Your Search

it operations manager jobs in katy, tx

Digital E-commerce Operations Manager

Senior IT Infrastructure & Operations Manager

Cloud Infrastructure & IT Operations Manager

Data Center Operations Security Program Manager

Sr. Project Manager, Servicing Operations

Operations Manager

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