Silk Worldwide (now a part of Atlantic Technology Group), are an international team of cellular and WiFi experts serving both consumer and enterprise sectors. Two great teams, one shared vision! We operate multiple E-commerce platforms and Integration teams, currently serving markets in the USA and Canada.
Company Culture:
We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and encouraged to contribute their unique skills and perspectives. Our culture is built on the following principles:
- Innovation: We encourage creative thinking and continuous improvement to stay ahead in the fast-paced tech industry.
- Integrity: We uphold the highest standards of integrity in all our actions. Honesty, transparency, and ethical behavior are the cornerstones of our business practices.
- Growth: We are committed to the professional development of our employees, offering opportunities for career advancement and continuous learning.
- Customer Dedication: We are committed to exceeding customer expectations by delivering exceptional service and support. Our customers' success is our success.
- Excellence in Execution: We strive for excellence in everything we do, ensuring that our work is of the highest quality and delivered with precision.
We are seeking an experienced Field Manager to lead the installation, deployment, and support of in-building wireless systems, including DAS, Small Cell, CBRS, GPS repeater, and related technologies. Current areas we work in include Manufacturing Facilities, Schools, Hospitals, Nationwide Retailers, and more. Learn more about our Solutions and Services:
- https://www.atlantictechnologygroup.com
- https://www.boltoninstallpros.com
- https://www.wilsonamplifiers.com
- https://www.signalboosters.com
Key Responsibilities
- Lead field crews and subcontractors, providing clear direction, accountability, and performance oversight to ensure safe and efficient project execution.
- Own field project delivery from planning through completion, ensuring work is completed on time, within budget, and to established quality standards.
- Coordinate labor, materials, equipment, site access, and schedules to optimize productivity and project outcomes.
- Lead and support the installation, testing, commissioning, and troubleshooting of DAS, Small Cell, CBRS, cellular booster, GPS repeater, and related wireless systems.
- Inspect field installations and validate workmanship against RF designs, construction drawings, scopes of work, OEM requirements, and company standards.
- Proactively identify and resolve field challenges, making sound decisions in the field and escalating technical or project risks when appropriate.
- Promote a culture of safety, quality, customer service, accountability, and continuous improvement while ensuring OSHA compliance and industry best practices.
- Manage project costs, labor utilization, material usage, and subcontractor performance to protect project margins and achieve business objectives.
- Maintain strong customer relationships through professional communication, timely issue resolution, and regular project updates.
- Ensure field documentation is completed accurately and on time, including daily reports, photographs, test results, redlines/as-builts, material usage, and project closeout documentation.
- Provide accurate project reporting and progress tracking while keeping internal and external stakeholders informed of project status, risks, and next steps.
- Coach and develop field personnel, fostering teamwork, accountability, technical development, continuous improvement, and professional growth.
- Support project planning and pre-deployment activities to ensure field teams arrive prepared with the appropriate scope, materials, tools, equipment, and documentation.
Qualifications
- High School Diploma or GED required.
- 5+ years of wireless infrastructure installation experience, including 2+ years in a supervisory, field leadership, or project lead role required; 7–10 years of industry experience with 3–5 years in a leadership role preferred.
- Strong understanding of DAS, Small Cell, CBRS, cellular booster, and related wireless network infrastructure.
- Ability to read and interpret RF designs, construction drawings, scopes of work, OEM documentation, and installation standards.
- Strong laptop and technology proficiency, including Microsoft Office applications, project management platforms, OEM commissioning software, web-based portals, and applications used for field troubleshooting, documentation, and reporting.
- Demonstrated ability to lead employees and subcontractors, inspect workmanship, identify deficiencies, and drive corrective action.
- Strong organizational skills with the ability to manage schedules, labor, materials, project documentation, and multiple priorities.
- Ability to troubleshoot field issues, work independently, make sound decisions, and escalate issues appropriately.
- Excellent leadership, communication, customer service, and problem-solving skills.
- OSHA 30 certification required or ability to obtain within 90 days of hire.
- Valid driver's license and ability to travel as required.
- Ability to travel to North American project sites as required based on business and project needs required.
Preferred Certifications & Training
- OEM training and certifications from major wireless infrastructure manufacturers such as CommScope, Corning, Celona, Nextivity, Wilson, JMA, ADRF, SOLiD, Nokia, Ericsson, and MosoLabs.
- BICSI certifications.
- RF Safety Awareness training.
- First Aid/CPR certification.
- Familiarity with installation, commissioning, and troubleshooting of equipment from major OEMs including Nextivity, Wilson, JMA, ADRF, CommScope/Andrew, Corning/Airspan, SOLiD, Nokia, Ericsson, Celona, and MosoLabs.
What we offer:
- Compensation of $60,000 base, in addition to $15,000 in annual bonus and project-based incentive opportunities.
- 401(k) Plan: Includes matching up to 4% and vesting schedule.
- Vision Insurance: Voluntary coverage for Vision Care.
- Dental Insurance: Voluntary coverage for dental care.
- Health Insurance: Zero premium options available, plus an HSA contribution of $80 monthly for employees enrolled in our medical plans.
- Life Insurance: Employer-paid life insurance with voluntary additional life insurance options.
- Disability Insurance: Employer-paid long-term disability (LTD) with voluntary additional disability insurance options.
- Paid Time Off: Flexible Time Off Policy.
- Paid Holidays: Ten paid holidays.
- Employee Assistance Program: Support for personal and work-related issues.
- Discretionary Bonus: As a thank you to our employees for their exceptional service/performance and to share in the company's success.
- Tuition Reimbursement: Financial support for approved education.
- Career Growth and Development Opportunities: Paths for professional advancement.
- Professional Development Assistance: Support for skill development, including approved paid training/certifications in support of continuous learning.
- Referral Program: Incentives for referring new employees.
- Company Celebrations: We love to celebrate team birthdays and anniversaries monthly! Any other excuse to celebrate in between- we'll find it!
- Open Door Policy: We encourage transparency within the organization.
Schedule: Monday–Friday, with evenings, off-hours, and weekends based on project requirements.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- AD&D insurance
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
- Performance bonus
- Yearly pay
Experience:
- Supervisory/Leadership: 2 years (Required)
- Wireless Infrastructure Installation: 5 years (Required)
Work Location: In person
