Top 122 It technician Jobs in Katy Tx

Entry-Level Client Support Technician
Xvand Technology Corp. —Houston, TX
- $30,000 a year
- Full-time
- Hybrid work
- Background check
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
IT Technician
Reynolds and Reynolds —Houston, TX
- Weekends as needed
- Hybrid work
- Research
- Ability to lift 50 pounds
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
9d
IT Administrator
Striker Pharmacy —Katy, TX
- Full-time
- Computer science
- Computer Science
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
12d
Help Desk Technician I
US Physical Therapy —Houston, TX
- $44,000 - $46,000 a year
- Full-time
- Office
- Entry level
- Health insurance
- Dental insurance
Quick Apply
End User Systems Technician
Inframark —Katy, TX
- Full-time
- Background check
- Computer science
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
16h
Service Desk Administrator I (IT)
HR Green —Houston, TX
- $50,500 - $87,200 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
IT Support Specialist
Augment Professional Services —Cypress, TX
- $40,000 - $60,000 a year
- Remote
- Computer science
- Azure
- Computer Science
Quick Apply
IT Helpdesk Technician
Prime Communications —Sugar Land, TX
- Office
- Organizational skills
- Communication skills
Quick Apply
Application Support Specialist
Golden Bank NA —Houston, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Desktop Support Technician-Day Shift
Waaree Solar Americas Inc. —Brookshire, TX
- Full-time
- Computer Science
- Mid-level
- 1 year
Quick Apply
Desktop Support Engineer
AES Drilling Fluids LLC —Houston, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
1d
IT Support Technician
Foxconn Industrial Internet - FII —Houston, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Support Specialist
Thales —Houston, TX
- $63,966.13 - $117,263.00 a year
- Full-time
- Remote
- Background check
- Computer science
- Computer Science
- Health savings account
- AD&D insurance
Desktop Support Technician-Night Shift
Waaree Solar Americas Inc. —Brookshire, TX
- Full-time
- Computer Science
- Mid-level
- 1 year
Quick Apply
IT Technician I - Service Desk
IES Holdings, Inc. —Sugar Land, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Disability insurance
- Health insurance
Tier 1 Technical Support Specialist
Pure IT CUSO —Tomball, TX
- Full-time
- Hybrid work
- Associate's degree
- 2 years
- Communication skills
7d
IT Field Support Specialist
Popeyes —Sugar Land, TX
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
IT Specialist
Virtuas —Houston, TX
- Hybrid work
- Computer skills
- Communication skills
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
Level 1 IT Support Technician
PYEK —Katy, TX
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Analysis skills
Helpdesk Technician - Technology Services - 2026-2027 School Year
Tomball Independent School District —Tomball, TX
- $19.92 an hour
- Full-time
- Bilingual
- Mid-level
- High school diploma or GED

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it technician jobs near katy tx

Entry-Level Client Support Technician

Xvand Technology Corp.
Houston, TX

Quick Apply

Job Details

Full-time
$30,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Life insurance

Qualifications

ConnectWise
Customer service
English
Technical support
Driver's License
Driving
Technical Proficiency
Help desk
Mobile devices

Full Job Description

Company Overview
Xvand prides itself on commitment to its customers. We prioritize our clients and their needs with the goal of lowering client stress and costs without sacrificing security and service. Our integrity, honesty and knowledge are the values our company embodies and strives to present to our clients in all interactions.

Job brief
We are looking for a an Entry-Level Client Support Technician to provide superior service to Xvand clients with fast and useful technical assistance. You will spend 20% to 30% of your work week onsite at client locations answering queries on technical issues and offer advice and solutions. The other 70% to 80% of your week will be spent answering client phone calls and email tickets.

An excellent Client Support Technician must have a good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.

The goal is to create value for clients that will help preserve both the company’s and client’s reputation and business.

You will be working in a team that is very focused on customer satisfaction and appreciates all contributors to that. If you like helping people to resolve technical issues, looking to advance in your knowledge and value working with a nice and honest team of great people, we look forward to talking to you!

Responsibilities and Duties
The duties and responsibilities are not limited to this list.

Client Interaction & Communication
Answer incoming calls and tickets promptly and courteously.
Create detailed and accurate tickets for each client interaction.
Communicate clearly with clients regarding status updates, resolutions, and timelines.
Ticket Management
Ensure tickets are triaged, updated, and resolved according to defined SLAs.
Prioritize tickets based on urgency and impact.
Document all actions taken and solutions provided in the ticketing system.
Technical Troubleshooting
Password resets
Printer and peripheral troubleshooting
Email issues
Basic hardware/software problems
Basic network connectivity issues
Follow documented policies and procedures.
Escalate complex or unresolved issues to Level 2/3 with all relevant documentation.
Learning & Documentation
Proactively learn client environments, business applications, and technical configurations.
Contribute to internal documentation and knowledge base when new issues or solutions arise.
Stay up to date with internal tools, policies, and best practices.
Additional Duties
Being part of the help desk on-call/afterhours support rotation

Requirements

Strong interest in technology and IT support
Some experience troubleshooting tech issues
Willingness to help customers and resolve issues
Tech savvy with good understanding of computer systems, software, mobile devices, and other tech products
Reliable transportation for traveling to client sites
Valid Driver’s license
Ability to diagnose and resolve technical issues
Ability to work alone or with a team
Proficiency in English, both written and spoken
Excellent communication skills
Customer-oriented and cool-tempered

Job Type: Full-time

Pay: $30,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

Application Question(s):

When you don’t know the answer to a technical problem, what steps do you take to find a solution?
Are you comfortable driving to different client locations around the Houston area?
What’s the first thing you would do if a client says their computer won’t turn on?

Ability to Commute:

Houston, TX 77036 (Required)

Work Location: Hybrid remote in Houston, TX 77036

Quick Apply

Refine Your Search

it technician jobs in katy tx

Entry-Level Client Support Technician

IT Technician

IT Administrator

Help Desk Technician I

End User Systems Technician

Service Desk Administrator I (IT)

IT Support Specialist

IT Helpdesk Technician

Application Support Specialist

Desktop Support Technician-Day Shift

Desktop Support Engineer

IT Support Technician

Support Specialist

Desktop Support Technician-Night Shift

IT Technician I - Service Desk

Tier 1 Technical Support Specialist

IT Field Support Specialist

IT Specialist

Level 1 IT Support Technician

Helpdesk Technician - Technology Services - 2026-2027 School Year

I want to receive the latest job alert for it technician in katy tx

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