The Department of Corrections, Division of Pretrial, Probation and Parole (DP3) is recruiting for a Criminal Justice Technician 1/2 position at the Kenai Probation Office in Kenai, Alaska.
Watch Alaska DOC's video here:
DOC 30 Second Cut
Watch Alaska DOC’s Division of Pretrial, Probation, & Parole video here:
DP3_30 sec.mp4 (vimeo.com)
What You Will Be Doing:
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Provide front desk and administrative support, including phone and visitor intake, assistance to Probation Officers, lobby upkeep, and mail processing per DOC procedures.
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Maintain daily office functions by organizing shared workspaces, ensuring essential supplies are stocked, and supporting office procedures and operational practices.
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Manage file check-in/check-out, maintain organized filing systems for active and closed cases, and perform accurate data entry aligned with DOC confidentiality and retention standards.
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Handle payroll processing, support budgeting and billing tasks, and coordinate procurement of approved supplies in compliance with departmental financial protocols.
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Manage office vehicles, equipment, and supply inventories by maintaining logs, scheduling maintenance, and ensuring all essential devices and materials remain stocked and operational.
Our Mission, Values, and Culture:
The Division of Pretrial, Probation and Parole aims to serve Alaska’s diverse population through objective, legal, and evidence-based community supervision that respects the rights of victims, defendants, probationers, and parolees.
We are committed to building a healthier, stronger, and safer Alaska, with CJTs—much like Pretrial, Probation, and Parole Officers—playing an essential role in fulfilling this vision.
Our mission is to enhance public safety and support fair justice by holding defendants accountable while connecting them with community partners and resources that promote long-term change and success.
Benefits of Joining Our Team:
Joining the Kenai Probation Office means becoming part of a dedicated and professional team focused on supporting public safety and positive client outcomes.
As a member of our office, you will work in a collaborative environment where staff communicate openly and support one another.
This position provides meaningful interaction with experienced Probation Officers and supervisors.
It also offers opportunities to develop strong administrative and criminal justice support skills while contributing directly to our daily operations.
Employees benefit from steady guidance, a respectful team culture, and room to grow within a mission-driven division of the Department of Corrections.
The Working Environment You Can Expect:
The Kenai Probation Office offers a structured, professional, and fast-paced environment where collaboration, communication, and adherence to established procedures support effective public safety and client supervision.
Employees work primarily in an office setting with regular public and agency interaction, and are expected to maintain professionalism, confidentiality, accuracy, and high standards of integrity and accountability in all tasks.
Who We Are Looking For:
We are interested in candidates who possess some or all of the following position specific competencies:
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Professionalism: Consistently displays the collection of competencies and skill expected of a professional. Professionalism is defined by its key behaviors including being accountable for actions and assigned projects; practicing efficient work habits to effectively manage time and workload; clearly communicating and expressing thoughts and ideas in writing and in person; possessing the ability to understand how non-verbal communication impacts the workplace; working effectively as part of a team to achieve productive outcomes; and consistently demonstrating, emotional intelligence, integrity, and ethical behavior.
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Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
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Manages and Organizes Information: Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.
Competency Based Minimum Qualifications Instructions
This job class uses competency based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.
Competency Description
The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.
Criminal Justice Technician 1:
Any combination of education and/or experience that provides the applicant with competencies in:
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Accountability: Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient, and cost-effective manner.
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Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
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Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
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Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
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Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Equivalent to those typically gained by:
Any combination of education and/or work, internship, and/or volunteer experience or service from any combination of fields that sufficiently builds the above and any job-specific competencies.
Criminal Justice Technician 2
Successful completion of training under a formally established Criminal Justice Technician 1-2 flexible staffing training plan with the State of Alaska;
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Any combination of education and/or experience that provides the applicant with competencies in:
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Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
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Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
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Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
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Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
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Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
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Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
Equivalent to those typically gained by:
Any combination of education and/or paraprofessional or professional experience or service in criminal justice, juvenile justice, probation, parole, public safety, law enforcement, corrections, court, legal services, law office, social services, social sciences, or public assistance programs or functions.
LEGAL EMPLOYMENT
The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.
EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post-secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post-secondary institution. It is your responsibility to provide such evidence when applying.
WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
PREA NOTIFICATION
The Department of Corrections follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:
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Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institutions.
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Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or
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Has been civilly or administratively adjudicated to have engaged in the activity described above.
CRIMINAL HISTORY CHECKS/APSIN/ACOMS
Please be aware – this position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.
FINGERPRINT NOTICE
All Department of Corrections employees are required to be fingerprinted. The successful candidate must pass a criminal history check.
FLEXIBLY STAFFED
This position is flexibly staffed. The level of the job offer will be based on the selected candidate’s credibly possessed and proven competencies. If hired at the lower level, you will be promoted to the higher level after completing the training plan and demonstrating competency in the work.
DRIVER'S LICENSCE REQUIREMENT
Applicants must possess a valid driver's license. Proof of licensure will be required prior to reporting to duty.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465-4095 in Juneau or (907) 465-3412 (TTY) or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to
[email protected].
For applicant password assistance, please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
