Top 235 Guest service agent Jobs in Kenilworth, Nj

Front Desk Agent
Crescent Hotels & Resorts LLC —Newark, NJ
- Research
- Hotel
- Negotiation
Quick Apply
Leasing Agent
JP Management LLC —Paterson, NJ
- $20 - $22 an hour
- Weekends as needed
- Spanish
- English
- Analysis skills
- Dental insurance
- Paid time off
Quick Apply
8d
Leasing Agent
JP Management LLC —Hackensack, NJ
- $20 - $22 an hour
- Weekends as needed
- Spanish
- English
- Analysis skills
- Dental insurance
- Paid time off
Quick Apply
11d
Front Desk Agent
Marriott International, Inc —Jersey City, NJ
- $24.84 - $27.60 an hour
- Weekends as needed
- Hotel
- Entry level
SpringHill Suites Newark Liberty International Air - Front Desk Agent
Aimbridge Hospitality —Newark, NJ
- $22.70 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent
Doubletree Newark Penn Station —Newark, NJ
- Weekends as needed
- Hotel
- Ability to stand for extended periods
- Ability to lift 25 pounds
Quick Apply
14d
Guest Service Agent
Residence Inn by Marriott West Orange —West Orange, NJ
- From $18.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
8d
Guest Services Agent
Hotel 57 —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Services Agent
Knickerbocker —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
Embassy Suites by Hilton - Berkeley Heights —Berkeley Heights, NJ
- $19.00 - $19.50 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Lifestyle Front Desk Agent
Marriott International, Inc —New York, NY
- $32.85 - $43.81 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
6d
Guest Service Agent
Hersha Hospitality Management, LP —West Orange, NJ
- $18.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
8d
Guest Services Agent
Courtyard by Marriott New York Manhattan/Midtown East —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
7d
Front Office Agent
The Beekman —New York, NY
- $32.86 an hour
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
Guest Experience Agent
Marriott International, Inc —New York, NY
- $31.83 - $42.45 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Front Desk Agent
Embassy Suites Newark Airport —Elizabeth, NJ
- $17.50 - $19.00 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
6d
Front Desk Sales Associate
Massage Envy —Short Hills, NJ
- $16 - $17 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Guest Services Agent
The Lombardy Hotel —New York, NY
- $30 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Services Agent
The Muse New York —New York, NY
- $32 - $34 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
Hyatt Regency Jersey City —Jersey City, NJ
- $23.40 an hour
- Full-time
- Military
- Hotel
- Math
- Disability insurance
- Health insurance
Quick Apply
7d

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guest service agent jobs near kenilworth, nj

Front Desk Agent

Crescent Hotels & Resorts LLC -
Newark, NJ

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Job Details

Qualifications

Visitor query response
Hotel and accommodations payment processing
Sales transaction processing
Greeting customers
Answering guest questions
Research
Credit card payment processing
Hotel room assignment management
Cash register operations
Foreign currency handling
Hotel and accommodations guest complaints handling
Providing product information
Suggestive selling
POS systems
Negotiation
Entry level
Currency exchange handling

Full Job Description

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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guest service agent jobs in kenilworth, nj

Front Desk Agent

Leasing Agent

Leasing Agent

Front Desk Agent

SpringHill Suites Newark Liberty International Air - Front Desk Agent

Front Desk Agent

Guest Service Agent

Guest Services Agent

Guest Services Agent

Front Desk Agent

Lifestyle Front Desk Agent

Guest Service Agent

Guest Services Agent

Front Office Agent

Guest Experience Agent

Front Desk Agent

Front Desk Sales Associate

Guest Services Agent

Guest Services Agent

Front Desk Agent

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