Hotel Front Desk Agent
KENNESAW TOWNEPLACE SUITES —Kennesaw, GA
- $17 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
Guest Service Agent
Embassy Suites Kennesaw —Kennesaw, GA
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Representative
Home2Suites by Hilton TRU Kennesaw —Kennesaw, GA
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Office Supervisor
Embassy Suites Kennesaw —Kennesaw, GA
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Hotel Laundry Attendant
KENNESAW TOWNEPLACE SUITES —Kennesaw, GA
- $15.50 an hour
- Weekends as needed
- Basic math
- Hotel
- Ability to lift 50 pounds
Quick Apply
Hotel Housekeeping
KENNESAW TOWNEPLACE SUITES —Kennesaw, GA
- $16 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Entry level
Quick Apply
Hotel Night Audit - TownePlace Suites Kennesaw
KENNESAW TOWNEPLACE SUITES —Kennesaw, GA
- $17 an hour
- Overnight shift
- Hotel
- Entry level
- Flexible schedule
Quick Apply
Night Auditor
Embassy Suites Kennesaw —Kennesaw, GA
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Associate -- PART TIME
Sleep Inn and Suites -- Kennesaw, GA —Kennesaw, GA
- $11 - $12 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Night Auditor
Home2Suites by Hilton TRU Kennesaw —Kennesaw, GA
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Fairfield by Marriott —Acworth, GA
- From $16 a year
- Part-time
- Mid-level
- Hotel
- Team management
- Dental insurance
- 401(k)
Quick Apply
Room Attendant / Housekeeper
Home2Suites by Hilton TRU Kennesaw —Kennesaw, GA
- 8 hour shift
- English
- Ability to climb stairs
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Sales Manager – Business Transient (BT Focus)
Hyatt Place Atlanta Alpharetta —Alpharetta, GA
- Monday to Friday
- CPR Certification
- Mid-level
- Hotel
Quick Apply
Area Manager
HomeTowne Studios & Suites by Red Roof —Atlanta, GA
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- Hotel
- Administrative experience
- Health insurance
- Dental insurance
2d
Sales Manager
Hyatt Place Atlanta Alpharetta —Alpharetta, GA
- Overtime
- CPR Certification
- Mid-level
- Office
Quick Apply
General Manager
Hyatt Place Atlanta Norcross —Norcross, GA
- CPR Certification
- Hotel
- First Aid Certification
Quick Apply
Sales Manager
Hyatt Place Atlanta Norcross —Norcross, GA
- Overtime
- CPR Certification
- Mid-level
- Office
Quick Apply
Breakfast Attendant
Home2Suites by Hilton TRU Kennesaw —Kennesaw, GA
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Houseperson
Home2Suites by Hilton TRU Kennesaw —Kennesaw, GA
- 8 hour shift
- Bar
- Writing skills
- Sanitation
- Paid holidays
- Health insurance
Quick Apply
Hotel Front Desk Agent
Hampton Inn Marietta —Marietta, GA
- $14 - $17 an hour
- Part-time
- Windows
- Hotel
- High school diploma or GED
Quick Apply

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hotel jobs near kennesaw, ga

Hotel Front Desk Agent

KENNESAW TOWNEPLACE SUITES
Kennesaw, GA

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Job Details

$17 an hour

Qualifications

Customer communication
Property management systems (PMS)
Hospitality online booking platforms
Hotel and accommodations guest complaints handling
Technical Proficiency

Full Job Description

Front Desk Agent Job Description

The front desk agent serves as the face of the hotel, responsible for the entire guest cycle from reservation to departure. Key duties include managing check-ins/check-outs, handling guest inquiries and complaints, processing payments, coordinating with housekeeping for room readiness, and providing information on hotel amenities and provided services. They are the first and usually the last point of contact, managing the overall guest experience.

Core Front Office Duties & Responsibilities

Guest Registration and Check-in/Check-out: Efficiently managing guest arrivals and departures, creating key cards, and managing the booking system.
Reservations Management: Handling incoming calls, emails, brand portal messages and online reservations, including changes, cancellations, and special request.
Guest Communication & Information: Welcoming guests, informing them about amenities and local attractions, and passing along any vital information to guests.
Financial Transactions: Processing payments, verifying credit card data, collecting deposits, and managing billing/settlements.
Departmental Coordination: Serving as the liaison with housekeeping for room readiness and maintenance for repairs.
Guest Services & Complaint Resolution: Addressing guest issues promptly and professionally to ensure satisfaction.
Security & Compliance: Ensuring guest safety by verifying IDs, securing keys, and enforcing hotel policies.

Key Skills Required

Communication & Interpersonal Skills: Excellent verbal and written skills for guest interaction. Efficiently resolving guest complaints and issues.
Organization & Multitasking: Ability to manage multiple requests and bookings simultaneously.
Technical Proficiency: Familiarity with Hotel Management Software (PMS).
Customer Service Focus: High empathy and a welcoming demeanor.

Schedule Flexibility: Ability to work early mornings, nights, weekends, & holidays.

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