Top 10861 Service leader Jobs in Kennesaw, Ga

Field Service Manager
Confidential —Atlanta, GA
- $80,000 - $85,000 a year
- Full-time
- Background check
- Clean driving record
- 5 years
Quick Apply
6d
Field Marketing Manager
Fortress Roofing AI —Kennesaw, GA
- $50,000 - $95,000 a year
- Full-time
- Mid-level
- 3 years
- Driver's License
- Health insurance
- Paid time off
Quick Apply
5d
Field Service Engineer
Electronic Maintenance Associates, Inc. —Peachtree Corners, GA
- $27 - $40 an hour
- Full-time
- Hybrid work
- Driver's License
- Travel
- US work authorization
- Paid training
- Health insurance
Quick Apply
Assistant Preschool Director
Primrose School at Macland Pointe —Marietta, GA
- $55,000 - $60,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Estimator
THS NATIONAL LLC —Kennesaw, GA
- $75,000 - $85,000 a year
- Basic math
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Business Development Specialist
Sentry Surveillance, Inc. —Kennesaw, GA
- $600 a week
- Full-time
- Sales
- Office
- Business development
- Paid training
- Health insurance
Quick Apply
District Manager
Irby Utilities —Kennesaw, GA
- Call employer
- Microsoft Office
- Bachelor's degree
- Warehouse
- Paid holidays
- Disability insurance
Sales Manager Trainee
RJS Roofing & Construction, Inc. —Kennesaw, GA
- $750 - $1,500 a week
- Urgently hiring
- Management
- Office
- Teaching
- Paid training
- Paid time off
Quick Apply
Team Member
Steak 'n Shake Kennesaw —Kennesaw, GA
- $12 - $14 an hour
- Part-time
- Serving
- 18 years or older
- Ability to lift 50 pounds
- Paid training
- Health savings account
Quick Apply
Part-Time Shift Leader
MINISO USA —Kennesaw, GA
- $15 - $17 an hour
- Part-time
- Merchandising
- Maintenance
- High school diploma or GED
Sales Associate
Sunglass Hut —Kennesaw, GA
- $17.98 an hour
- Part-time
- Cleaning
- Communication skills
- Entry level
- Health insurance
- Paid time off
Customer Service Associate
Walgreens —Kennesaw, GA
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
2d
Store Manager
Aeropostale —Kennesaw, GA
- $43,400 - $80,600 a year
- Full-time
- Merchandising
- Mid-level
- Retail management
- Paid holidays
- Health insurance
Lead Cashier
Ulta Beauty, Inc. —Kennesaw, GA
- Part-time
- 18 years or older
- Mid-level
- High school diploma or GED
Customer Service Associate - Temporary
Walgreens —Kennesaw, GA
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
5d
Team Member
Bojangles —Kennesaw, GA
- $13 - $19 an hour
- Part-time
- Serving
- No education required
- Quick service & fast food restaurant
- Disability insurance
- Health insurance
Quick Apply
Customer Service Associate II
Dollar Tree —Kennesaw, GA
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0981)
Target —Kennesaw, GA
- $15.50 an hour
- Part-time
- Entry level
- Flexible schedule
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T0981)
Target —Kennesaw, GA
- $15.50 an hour
- Choose your own hours
- Entry level
- Flexible schedule
Assistant Manager
Wendy's —Kennesaw, GA
- $15,000 a month
- Customer service
- Restaurant management
- Mid-level
- AD&D insurance
- Disability insurance

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Field Service Manager

Confidential
Atlanta, GA

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
6 days ago

Qualifications

Managing technical support teams
Customer communication
Team leadership
Spreadsheets
Team scheduling
Dispatching
Driver's License
Supervising experience
Financial performance measurement
Productivity software
Technical Proficiency
Stakeholder relationship building

Full Job Description

A growing, industry-leading provider of critical power solutions is seeking an experienced Field Service Manager to lead the daily operations of a high-performing field service team. This role is responsible for driving operational excellence, developing technicians, ensuring exceptional customer service, and achieving key financial and performance objectives. The ideal candidate is a hands-on leader with a strong technical background in generator systems or related power equipment and a passion for building high-performing teams.

Key Responsibilities:

Team Leadership & Talent Development

Recruit, onboard, coach, mentor, and develop a team of field service technicians.
Conduct regular performance evaluations, provide ongoing coaching, and identify training opportunities to improve technical capabilities and overall team performance.
Foster a culture of accountability, safety, collaboration, and continuous improvement.
Partner with recruiting and leadership to maintain appropriate staffing levels and minimize technician turnover.

Service Operations

Manage the day-to-day scheduling and dispatch of technicians to maximize utilization, response times, and customer satisfaction.
Oversee preventive maintenance programs, emergency service calls, repairs, and warranty work to ensure timely completion and quality execution.
Monitor workflow, work order completion, and service backlog while identifying opportunities to improve operational efficiency.
Ensure accurate documentation of service activities, labor hours, and materials used.

Technical Leadership

Serve as the primary escalation point for complex technical issues, providing troubleshooting support both remotely and in the field.
Review repair recommendations, estimates, and service documentation for accuracy and completeness.
Work closely with technical support teams to identify recurring issues and implement long-term corrective actions.
Promote best practices for equipment maintenance, diagnostics, and repair procedures.

Customer Relationship Management

Build and maintain strong relationships with customers through proactive communication and responsive service.
Resolve customer concerns quickly and professionally while ensuring a positive service experience.
Partner with sales and operations teams to support customer retention and identify opportunities for additional service offerings.

Safety, Compliance & Quality

Promote a strong safety culture by ensuring compliance with OSHA regulations, company safety policies, and industry standards.
Conduct regular safety meetings, vehicle inspections, and quality reviews.
Maintain accountability for fleet, tools, equipment, inventory, and facility operations.
Drive continuous improvement initiatives that enhance service quality and operational consistency.

Financial & Operational Performance

Manage departmental performance against established budgets, revenue goals, gross margin targets, and operational KPIs.
Review technician productivity, utilization, billable hours, preventive maintenance completion, and work order cycle times.
Ensure payroll, job costing, and billing documentation are submitted accurately and on time.
Analyze operational metrics and implement action plans to improve profitability and service performance.

Performance Expectations

Success in this role will be measured by:

Building and retaining a high-performing field service team with minimal turnover.
Achieving technician utilization rates of 95% or greater while maximizing preventive maintenance completion.
Delivering revenue and gross margin results that meet or exceed monthly financial goals.
Maintaining accurate and timely payroll, job costing, and service documentation with a billing cycle of fewer than seven days.
Driving continuous improvements in technician productivity, technical development, and customer satisfaction.
Maintaining an outstanding safety record with zero preventable safety incidents and consistent compliance with company policies.

Qualifications

Minimum of five years of field service experience, with at least two years in a leadership or supervisory role.
Strong technical knowledge of commercial or industrial generator systems, power generation equipment, electrical systems, diesel engines, automatic transfer switches (ATS), switchgear, or similar industrial equipment.
Demonstrated experience leading technicians in a fast-paced service environment.
Strong understanding of field service operations, scheduling, dispatch, inventory management, and customer support.
Experience managing operational metrics such as technician utilization, productivity, revenue, gross margin, and service performance.
Excellent troubleshooting, problem-solving, and decision-making skills.
Strong communication and interpersonal skills with the ability to build relationships across customers, technicians, and leadership.
Proficiency with service management software, scheduling platforms, Microsoft Excel, and Microsoft Office.
Technical certifications, EGSA certification, electrical certifications, or other industry-related credentials are preferred.
Valid driver's license with a clean driving record.

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year

Location:

Atlanta, GA (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

service leader jobs in kennesaw, ga

Field Service Manager

Field Marketing Manager

Field Service Engineer

Assistant Preschool Director

Estimator

Business Development Specialist

District Manager

Sales Manager Trainee

Team Member

Part-Time Shift Leader

Sales Associate

Customer Service Associate

Store Manager

Lead Cashier

Customer Service Associate - Temporary

Team Member

Customer Service Associate II

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0981)

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T0981)

Assistant Manager

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