Housing Case Manager- Veteran Transitional Homes
This position requires someone who brings the right combination of experience, training, and heart. We are looking for someone who is ready to join a team of individuals that actively cares for the veterans in our community.
· We currently have two transitional homes that serve our veterans in the community, and this position will focus on overseeing the homes, the participants, and the grant compliance required.
· The experience and training needed for this role focuses on the mechanics of the GPD program, completing required paperwork, reporting and staying organized. The Housing Case Manager must also ensure the homes are maintained at a high standard of cleanliness, safety, and organization so each participant has a stable and respectful place to live during their transition.· The heart of the position is equally important. This person must be willing to advocate for, encourage, and invest in the lives of the veterans living in the homes. The goal is not simply to manage housing, but to help each participant move from their current circumstances toward greater stability, independence, and the ability to successfully transition into a home of their own.
About the Role
The Housing Case Manager will perform the duties and responsibilities associated with the position, including:
· Complete all inspections required by the VA Grant and Per Diem (GPD) Program and participate in monthly inspections with the Executive Director. (See below for full list of Key Responsibilities)
· Maintain current participant case files, required paperwork, documentation, and program reports.
· Monitor and support house maintenance, safety, organization, and cleanliness.
· Provide case management, resource navigation, participant support, and referrals consistent with GPD requirements and CBVC policies.
· Communicate participant progress, concerns, incidents, and program needs to the Executive Director in a timely manner.
· Perform other reasonable duties related to housing case management and CBVC operations as assigned.
Hours of Work
The employee will be expected to work 35-40 hours per week.
The anticipated schedule is:
· Days: Monday through Friday (Off hours as needed for housing emergencies and calls)
· Hours: 10:00 a.m. to 4:00 p.m. (These are flexible)
· Some evenings and weekends may be required for CBVC events and community activities.
· Attendance may be required at major CBVC events, including the No Veteran Stands Alone Gala, Veterans Community Golf Classic, and Tri-Cities Veterans Resource Expo and Stand Down, and Coffee Bunker NW.
Compensation
Compensation ranges from $24-$28 an hour based upon experience.
· Payment will be made on a biweekly basis through direct deposit.
· Overtime must be approved in writing by the Employer before it is worked.
· Vacation time builds based upon the length of employment as laid out in the policy.
Required Qualifications
- Minimum of 2 years of Housing Facility Management
- Case management, social services, veteran services, or other relevant participant support program experience
- Documentation and Record Keeping Experience
- Ability to communicate professionally and work effectively as part of a team
- Basic Computer and Software Skills (Ability to learn any required systems)
Preferred Qualifications
- Bachelor’s degree in social work, human services, or related field
- HIPAA (Health Insurance Portability and Accountability Act) Training
- OSHA 30-Hour General Industry Certification
- CPR, First Aid, and AED Certification
- Ability to maintain and repair small items in houses
Key Responsibilities
Client Intake and Assessment
· Conducts initial assessments by meeting with participants to gather information regarding their housing history, financial situation, health, employment status, and other relevant factors contributing to their housing needs.
· Working with veteran participant to develop personalized service plans that are based on the participant’s needs.
· Ensure participants meet the eligibility criteria for the Grant Per Diem Program and assist with any documentation or paperwork required for grant compliance.
· Prepares for and completes all inspections required for Grant Per Diem Program
Housing Placement and Support
· Assists participants to identify and secure stable housing.
· Coordinates with landlords, housing authorities, and other community organizations to find suitable housing options for participants.
Advocacy and Support Services
· Guide participants to available resources such as food assistance, mental health services, addiction recovery programs, and job training.
· Coordinates with community organizations to ensure participants have access to all necessary services to support their transition out of homelessness.
Case Management and Progress Monitoring
· Monitors participants progress on housing plans and any other relevant goals to help them succeed in the program
· Offers support to participants by helping address any barriers they may face in achieving stable housing.
· Modifies case management plans based on participants progress, challenges, or changes in their circumstances.
To apply: Please send your resume to [email protected].
Pay: $24.00 - $28.00 per hour
Benefits:
Work Location: In person
