Top 35 Customer support representative Jobs in Kennewick, Wa

Part Time Customer Service Representative
BASIN DISPOSAL INC —Pasco, WA
- $23.76 - $28.22 an hour
- Part-time
- Sales
- Computer literacy
- Writing skills
11d
Patient Service Representative
Complex Care Center PLLC —Richland, WA
- $17.13 - $20.00 an hour
- Part-time
- HIPAA
- Administrative experience
- High school diploma or GED
- Paid time off
Quick Apply
9d
Route Service Representative (4 Day Workweek)
Cintas —Pasco, WA
- $45,000 - $90,000 a year
- Full-time
- Inventory control
- Military
- High school diploma or GED
- Profit sharing
- AD&D insurance
Customer Support Representative
Agri-Service LLC —Pasco, WA
- $55,000 a year
- Hybrid work
- Clean driving record
- English
- Mid-level
- Health savings account
- AD&D insurance
Health Care Assistant
Planned Parenthood of Greater Washington and North Idaho —Pasco, WA
- $20 - $28 an hour
- Weekends as needed
- Inventory management
- Word processing
- Basic math
- Wellness program
- AD&D insurance
10d
Field Service Technician - Commercial Security Systems
Tech Systems, Inc. —Richland, WA
- $30 - $50 an hour
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Quick Apply
10d
Equipment Service Support Representative - Harvesting Heads
Tigercat Industries —Washington State
- $95,000 - $105,000 a year
- Full-time
- Computer literacy
- Mid-level
- Continuous improvement
- AD&D insurance
- Paid holidays
Quick Apply
2d
Route Trainee - UniFirst
UniFirst —Richland, WA
- $27.07 - $37.59 an hour
- Full-time
- Clean driving record
- Military
- High school diploma or GED
- Profit sharing
- Health insurance
12d
Customer Experience Representative
Permobil —Pasco, WA
- $20 - $21 an hour
- Overtime
- Basic math
- English
- Mid-level
- Health savings account
- Health insurance
1d
Customer Service Representative - State Farm Agent Team Member
V. Krinitsyn - State Farm Agent —Pasco, WA
- $40,000 - $60,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Sales Support Rep Part-Time
Victra - Verizon Wireless Premium Retailer —Pasco, WA
- From $19.13 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Opportunities for advancement
Quick Apply
11d
Customer Service Representative - State Farm Agent Team Member
Adela Valencia - State Farm Agent —Kennewick, WA
- $18 an hour
- Part-time
- Spanish
- Office
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Rep
Domino's Franchise —Richland, WA
- Part-time
- Quick service & fast food restaurant
- Entry level
- Kitchen
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Scott Smith - State Farm Agent —Kennewick, WA
- $42,000 - $60,000 a year
- Full-time
- Spanish
- English
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Craig Griffiths - State Farm Agent —Richland, WA
- $15 - $20 an hour
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Outside Parts & Service Representative
Dobbs Peterbilt —Pasco, WA
- Full-time
- Mid-level
- Office
- Ability to climb stairs
Quick Apply
Bilingual Customer Service Representative
Groth Family Insurance - Allstate —Pasco, WA
- $50,000 - $60,000 a year
- Full-time
- Hospitality
- Office
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
Service Manager, Power Systems
Western States Equipment Company —Pasco, WA
- $79,640.58 - $123,442.90 a year
- Clean driving record
- Microsoft Excel
- Management
Quick Apply
6d
Senior Field Service Representative
Eaton —Kennewick, WA
- $84,000 - $123,000 a year
- Overtime
- Hybrid work
- Background check
- Engineering
- Mid-level
- Relocation assistance
- Tuition reimbursement
4d
Senior Electrical Field Service Representative
Eaton —Kennewick, WA
- $84,000 - $123,000 a year
- Overtime
- Background check
- Engineering
- 3 years
- Tuition reimbursement
- Retirement plan

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Part Time Customer Service Representative

BASIN DISPOSAL INC -
Pasco, WA

Apply Now

Job Details

Part-time
$23.76 - $28.22 an hour
11 days ago

Qualifications

Stakeholder relationship building

Full Job Description

Job description

BASIN DISPOSAL INC

Job Type: Part-Time

Monday-Friday

Schedule: 11:00am - 4:00pm | Up to 25 hours per week

We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

Manage large amounts of incoming calls
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Duties include the following:

1. Serve customers and provide quality service support either by telephone, electronically, email and/or face to face in accordance with company standards, procedures and policies.

2. Verify, print, maintain and copy records, work orders, route books, files, packer tickets and coupons to ensure accuracy and timeliness.

3. Document, communicate and make necessary corrections of documents as needed.

4. File, pack, and store identified files and records following the box storage retention guidelines.

5. Respond to drivers and relay work orders, messages and information to drivers using two-way radios.

6. Serve customers and answer inquires and questions, handle complaints, troubleshoot problems, provide information and address their needs.

7. Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.

8. Use software, databases, scripts and tools appropriately.

9. Understand and strive to meet or exceed service metrics while providing excellent consistent customer service.

10. Enter and/or update customer information.

11. Identify and escalate priority issues.

12. Document all call information according to standard operating procedures

13. Collects and receives payments and assists customers as assigned: balance cash drawers, adjustments, transfers, and closing of accounts as appropriate.

14. Basic Cashier responsibilities as assigned and in accordance with company policies.

Performance Expectations:

1. Provide Excellent Customer Service. Anticipate, assess, and respond effectively to the needs of diverse customers, both internal and external, provide consistently excellent service that is timely, accurate, courteous, professional and respectful.

2. Maintain a high level of confidentiality and discretion in working with customer information, including Payment Card Industry (PCI) regulations.

3. Establish, maintain and foster positive and effective working relationships with those contacted in the course of work.

4. Maintain regular and punctual attendance.

5. Work Safely. Recognize and mitigate safety hazards on the job. Work to create a hazard-free, accident-free environment.

6. With the interests of the Company, perform all interactions to the highest principles of business ethics, avoid activities that are in conflict, or give the appearance of being in conflict.

Skills

Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degree

Key Skills and Competencies:

Basic accounting skills
Computer skills
Interpersonal skills
Communication skills- verbal and written
Listening skills
Problem analysis and problem-solving
Attention to detail and accuracy
Data collection
Customer service orientation
Adaptability
Initiative
Stress tolerance

Job Type: Part-time

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Apply Now

Refine Your Search

customer support representative jobs in kennewick, wa

Part Time Customer Service Representative

Patient Service Representative

Route Service Representative (4 Day Workweek)

Customer Support Representative

Health Care Assistant

Field Service Technician - Commercial Security Systems

Equipment Service Support Representative - Harvesting Heads

Route Trainee - UniFirst

Customer Experience Representative

Customer Service Representative - State Farm Agent Team Member

Sales Support Rep Part-Time

Customer Service Representative - State Farm Agent Team Member

Customer Service Rep

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Outside Parts & Service Representative

Bilingual Customer Service Representative

Service Manager, Power Systems

Senior Field Service Representative

Senior Electrical Field Service Representative

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