Top 24 Senior field representative Jobs in Kennewick, Wa

Project Manager
Zimmerman Associates, Inc. —Washington State
- Contract
- English
- Mid-level
- Bachelor's degree
Senior Field Service Representative
Eaton —Kennewick, WA
- $84,000 - $123,000 a year
- Overtime
- Hybrid work
- Background check
- Engineering
- Mid-level
- Relocation assistance
- Tuition reimbursement
4d
Customer Care Representative
Pahlisch Homes, Inc. —Richland, WA
- $62,539 - $78,174 a year
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Management
Quick Apply
Senior Electrical Field Service Representative
Eaton —Kennewick, WA
- $84,000 - $123,000 a year
- Overtime
- Background check
- Engineering
- 3 years
- Tuition reimbursement
- Retirement plan
Clinical Program Specialist
Greater Health Now —Kennewick, WA
- $40.19 - $45.90 an hour
- Full-time
- Hybrid work
- Nursing
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Project Manager
Greater Health Now —Kennewick, WA
- $37.18 - $42.45 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Operations Manager/Team Leader
GESA CREDIT UNION —Richland, WA
- $80,168.40 - $119,957.52 a year
- Full-time
- Background check
- 5 years
- Writing skills
- Commuter assistance
- Paid holidays
6d
Contract Specialist
Greater Health Now —Kennewick, WA
- $37.18 - $42.45 an hour
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Project Financial Analyst - Pricing
Sealaska —Richland, WA
- $90,000 - $112,000 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Microsoft Office
Quick Apply
Corporate Director of Hotel Operations
Eternal Hotels —Pasco, WA
- $90,000 - $110,000 a year
- Full-time
- 7 years
- Office
- Hotel
- Health savings account
- Relocation assistance
Senior IT Support Lead
BTI —Richland, WA
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
Quick Apply
Mechanical Specialist
Engineering Economics, Inc. —Tri-Cities, WA
- $100,000 - $144,000 a year
- Full-time
- Hybrid work
- Construction site
- Mid-level
- Office
- Profit sharing
- Health savings account
Toxicologist 2
State of Washington Dept. of Ecology —Richland, WA
- $80,496 - $108,228 a year
- Full-time
- Hybrid work
- Office
- Doctor of Philosophy
- 1 year
- Paid training
- Wellness program
Sr. Mechanical Specialist
Engineering Economics, Inc. —Tri-Cities, WA
- $132,000 - $187,000 a year
- Full-time
- Hybrid work
- 6 years
- Construction site
- Office
- Profit sharing
- Health savings account
13d
Branch Manager/Team Leader
GESA CREDIT UNION —Kennewick, WA
- $34.60 - $57.67 an hour
- Full-time
- Background check
- Office
- High school diploma or GED
- Commuter assistance
- Paid holidays
3d
22944: School Psychologist (6 1.0 FTE Con Positions)
Kennewick School District —Kennewick, WA
- $16 an hour
- Online Application
- School experience
- Classroom
- Ability to walk for extended periods
Accelerated Path to Management Program
New York Life Insurance Company & NYLIFE Securitiess, LLC. —Kennewick, WA
- $60,000 - $150,000 a year
- Full-time
- Hybrid work
- Mid-level
- Business development
- US work authorization
- AD&D insurance
- Disability insurance
Quick Apply
2d
Chief Engineer Vehicles, Bus
Washington Metropolitan Area Transit Authority —United States
- Full-time
- Microsoft Outlook
- Writing skills
- System design
- Paid holidays
- Health insurance
1d
Senior Superintendent I - Structured Cabling-Commercial GC
M. A. Mortenson Company —United States
- $144,300 - $216,500 a year
- Construction site
- Customer service
- Driver's License
- AD&D insurance
- Paid holidays

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senior field representative jobs near kennewick, wa

Project Manager

Zimmerman Associates, Inc. -
Washington State

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Job Details

Contract

Qualifications

Customer communication
Healthcare staff management
Regulatory compliance
English
Client relationship development
DoD experience
Bachelor's degree
Project management experience in healthcare
Customer relationship management
Client management
Relationship management
Managing projects
Business operations
Call center management
Staffing management

Full Job Description

Zimmerman Associates, Inc. is preparing for an exciting federal contract opportunity and is seeking skilled professionals who want to make an impact. This is an onsite employment opportunity. The Project Manager (PM) will be onsite to monitor the daily operations of staff.

The PM shall be responsible for leading and overseeing all program components within a government customer’s Call Center environment, including distributing work, managing, and supervising all contract personnel supporting the contract. The PM is responsible for initiating and planning all projects, assigning and managing resources required to perform and deliver quality services. The PM will oversee start-up and transition activities, review and complete project deliverables, and monitor productivity while ensuring quality performance of all contract personnel. The PM will maintain a close and professional working relationship with the government client.

Role and Responsibilities

Execute, monitor, and oversee contract staff, ensuring personnel perform in accordance with the Statement of Work (SOW), and provide the client with weekly status updates.
Oversee contract personnel work requirements. Coordinate staff onboarding and offboarding with the COR, collect and report staff absences, review time reporting, and remain available to meet with the client and its representatives.
Provide daily time and attendance reports for Appointing and Referral Management contract staff.
Direct employees regarding worksite administrative requirements, including work hours, dress code, and performance standards such as accuracy, timeliness, and productivity.
Establish and maintain a training program that supports QASP requirements and adjust training plans based on contract needs.
Provide coaching, counseling, and disciplinary actions as needed, while communicating job expectations and enforcing policies and procedures.
Interface regularly through one-on-one meetings, telephone calls, email, and/or teleconferences to promote open, two-way communication with employees and Government representatives.
Conduct ongoing quality and productivity reviews using production logs, quality audits, training surveys, and client feedback.
Provide regular feedback to staff regarding performance against established standards and address performance deficiencies when necessary.
Prepare reports and presentations and present results to senior leaders, managers, clients, professional organizations, and other stakeholders.
Proactively manage any MHS GENESIS-related issues.
Continuously monitor call queues to ensure adequate staffing coverage and maintain caller wait times of no more than 15 minutes.
Brief the customer weekly on metrics and staff attendance.
Prepare to implement proactive booking within six (6) months of contract award. Develop and provide a timeline and implementation plan designed to achieve proactive booking with minimal disruption to call queue operations. During the transition period, ensure call queue wait times remain below 15 minutes.
Maintain accountability for all customer-furnished equipment issued to contract staff and establish a system to track all equipment.
Respond to client inquiries within one hour. For contingency operations, meet client requests within one hour of receipt.

Qualifications and Experience Requirements

U.S. Citizen.
Bachelor’s degree in Business Administration, Healthcare Administration, or a related field.
Minimum of five (5) years of experience working in the healthcare industry.
Minimum of two (2) years of experience serving in a Project Manager role.
Minimum of three (3) years of experience serving as a Subject Matter Expert (SME) in Project Management supporting the Department of Defense (DoD).
Strong oral and written communication skills, with the ability to read, write, speak, and understand English.
In-depth knowledge of the regulatory framework governing healthcare systems, including healthcare operations, workflow design, and organizational strategy.
Demonstrated leadership competencies.
Understanding of group dynamics and relationship management.
Demonstrated experience planning, directing, and coordinating the work activities of call center and referral management personnel.

ZAI is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran’s status or any other legally protected status

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Refine Your Search

senior field representative jobs in kennewick, wa

Project Manager

Senior Field Service Representative

Customer Care Representative

Senior Electrical Field Service Representative

Clinical Program Specialist

Project Manager

Operations Manager/Team Leader

Contract Specialist

Project Financial Analyst - Pricing

Corporate Director of Hotel Operations

Senior IT Support Lead

Mechanical Specialist

Toxicologist 2

Sr. Mechanical Specialist

Branch Manager/Team Leader

22944: School Psychologist (6 1.0 FTE Con Positions)

Accelerated Path to Management Program

Chief Engineer Vehicles, Bus

Senior Superintendent I - Structured Cabling-Commercial GC

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