Top 35 Technical support occupations Jobs in Kenosha, Wi

Onsite IT Support Technician - L1
EXCALTECH —Waukegan, IL
- $35,000 - $45,000 a year
- Weekends as needed
- Clean driving record
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
Technical Service Representative
Uline —Pleasant Prairie, WI
- Full-time
- Pass drug screening
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
4h
Technical Support
CGS Immersive —Sturtevant, WI
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
13d
IT Support Associate II, Operations Technology Solution (OTS)
Amazon.com Services LLC —Sturtevant, WI
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
IT Onsite Support Technician - Roaming
Arvato —Pleasant Prairie, WI
- Online Application
- Mid-level
- Office
- Windows
- Commuter assistance
- Paid holidays
Quick Apply
Information Services Support Technician
Froedtert South, Inc. —Kenosha, WI
- Full-time
- English
- Mid-level
- Experience equivalent to degree accepted
Quick Apply
Global Technical Product Advisor
BRP —Sturtevant, WI
- Remote
- Spanish
- 5 years
- Computer literacy
- 401(k)
- Paid time off
Helpdesk & Project Support Technician
Softthink Solutions Inc —Kenosha, WI
- Full-time
- Inventory management
- Mid-level
- In-person
Quick Apply
IT Support Specialist - II
Birchwood Foods —Kenosha, WI
- Full-time
- Microsoft Outlook
- Computer Science
- Customer service
- Health insurance
- Dental insurance
Quick Apply
5d
Support Engineer
Snap-on Inc —Kenosha, WI
- Full-time
- Computer science
- Computer Science
- SQL
Senior Data Center Technician
Microsoft —Mt Pleasant, WI
- $34.13 - $63.61 an hour
- Weekends as needed
- Background check
- Computer science
- High school diploma or GED
- On-the-job training
2d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Racine, WI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
IT Support Specialist
Aldridge Electric —Libertyville, IL
- $65,000 - $85,000 a year
- Construction site
- Research
- Mid-level
- Disability insurance
- Health insurance
Technical Product Specialist
Badger Meter —Racine, WI
- Full-time
- Computer science
- Computer Science
- Office
- Health savings account
- Paid holidays
5d
Deskside Technician - Manufacturing
NPO USA —Sturtevant, WI
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
Quick Apply
Desktop Support Engineer
AHEAD —Libertyville, IL
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- Paid holidays
IT Deskside Tech
NPO USA —Racine, WI
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Desktop Engineer
VAP Global IT INC —Libertyville, IL
- $35 - $40 an hour
- Contract
- Mid-level
- Organizational skills
- In-person
Quick Apply
TOM TAI-E Technician, Mid-West-TAI
Amazon.com Services LLC —Kenosha, WI
- $25.48 - $41.68 an hour
- Full-time
- Computer Science
- Up to 50% travel
- Military
- AD&D insurance
- Health insurance
8d
Product & Fleet Support Specialist
RACINE RAILROAD PRODUCTS INC —Mt Pleasant, WI
- Full-time
- ERP systems
- Mid-level
- Office
- Health savings account
- Dental insurance
Quick Apply

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technical support occupations jobs near kenosha, wi

Onsite IT Support Technician - L1

EXCALTECH -
Waukegan, IL

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Job Details

Permanent | Full-time
$35,000 - $45,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Customer communication
In-person customer service
Windows
Network infrastructure
Company vehicle operation
Driver's License
Email configuration (technical support)
Desktop (troubleshooting support)
Customer support ticket management
Networking equipment (troubleshooting support)
Desktop administration
CompTIA A+
Ticketing system technical support

Full Job Description

Onsite IT Support Technician

ExcalTech is a rapidly expanding, award-winning managed IT services provider focused on cybersecurity. With a successful 31-year track record, we deliver best-in-class service to mid-market clients throughout Illinois, Wisconsin, and Florida.

Due to rapid growth, we are seeking an Onsite IT Support Technician to serve as the primary IT presence at a client location. The role provides hands-on end-user support, maintains onsite technology, and coordinates with ExcalTech’s service desk and engineering teams.

Role Summary:

Serve as the primary IT presence at a client site, delivering hands-on end-user support, keeping onsite technology running smoothly, and partnering with ExcalTech’s service desk and engineering teams to resolve and prevent issues.

Work Location & Travel:

This role is based full-time onsite at a client location (40 hours per week). Limited travel to other client sites or ExcalTech offices may be required as needed. A company vehicle is provided for business-related travel.

On-Call Rotation:

This position participates in an on-call rotation to support client needs outside of normal business hours, including nights and weekends as scheduled.

Differentiators:

· Act as the face of IT onsite, building strong relationships with client stakeholders and end users.

· Resolve issues efficiently at the point of contact while maintaining strong documentation and escalation discipline.

· Identify recurring issues and recommend proactive improvements to enhance stability and user experience.

Responsibilities:

· Provide onsite desktop and end-user support for hardware, software, and peripherals.

· Troubleshoot Windows OS, Microsoft 365, and line-of-business applications.

· Handle user onboarding/offboarding, account setup, and access management.

· Maintain and deploy workstations, laptops, and related equipment.

· Support printers, conference rooms, and basic network connectivity issues.

· Create, update, and resolve service tickets in accordance with company processes and SLAs.

· Escalate complex issues to service desk or engineering teams as needed.

· Assist with onsite implementation of projects, upgrades, and migrations.

· Maintain accurate asset inventory and documentation for client environments.

Required Skills:

· 2–5 years of IT support experience in a professional environment.

· Strong troubleshooting skills across hardware, operating systems, and applications.

· Microsoft 365 administration experience (Exchange, Teams, SharePoint).

· Familiarity with Active Directory and/or Microsoft Entra ID.

· Basic networking knowledge (DHCP, DNS, TCP/IP, Wi‑Fi).

· Experience with ticketing systems and service delivery processes.

· Strong communication and customer service skills.

· Ability to work independently in a client-facing environment.

· Valid driver’s license with acceptable driving record.

Preferred Skills:

· Experience in an onsite or dedicated support role.

· Familiarity with endpoint management and remote monitoring tools.

· Understanding of basic network infrastructure (switches, firewalls, VLANs).

· Certifications such as CompTIA A+, Network+, or Microsoft certifications.

What we offer:

· 20 days PTO and 14 paid holidays

· Medical, dental, and vision (50% employer-paid premium for employee and family)

· Life/AD&D, short-term disability, and long-term disability (100% employer-paid)

· Simple IRA with 3% company match

· Tuition reimbursement

· Career development, coaching, and unlimited training/certifications

Pay: $35,000.00 - $45,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

License/Certification:

Drivers License (Required)

Ability to Commute:

Waukegan, IL 60087 (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support occupations jobs in kenosha, wi

Onsite IT Support Technician - L1

Technical Service Representative

Technical Support

IT Support Associate II, Operations Technology Solution (OTS)

IT Onsite Support Technician - Roaming

Information Services Support Technician

Global Technical Product Advisor

Helpdesk & Project Support Technician

IT Support Specialist - II

Support Engineer

Senior Data Center Technician

Seasonal, Operations Technical Specialist (Part Time)

IT Support Specialist

Technical Product Specialist

Deskside Technician - Manufacturing

Desktop Support Engineer

IT Deskside Tech

Desktop Engineer

TOM TAI-E Technician, Mid-West-TAI

Product & Fleet Support Specialist

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